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    Horizon House

    3.0 (6 reviews)
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    the only day shelter for people experiencing homelessness in the city, and they do a great job of doing the hard work.

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    Indy OM - Indy (OM)'s treatment room

    Indy OM

    5.0(12 reviews)
    1.1 miMile Square

    I used to get a massage monthly, and then my therapist moved out of state. I debated following him…read morebecause he was amazing, but instead I decided just to look for someone else here in Indy. I came across Anthony over social media. He's located in the Stutz Building downtown, so it's close to where I live. He also had a weekend appointment available for a 60-minute massage, so I decided to give him a try based on the other reviews online. I arrived about 10 minutes prior to my appointment, which was recommended in my pre-appointment email. Anthony was downstairs in the lobby waiting on me to guide me back to his studio, which was relaxing and calming the second I walked in the door. After a quick consultation about what I wanted him to focus on and what I wanted him to avoid, he stepped out of the room and I was under the heated table in seconds. I like a little more pressure everywhere except the back of my neck, and he adjusted his pressure exactly how I wanted it. I had several knots on my shoulders and he worked them out in a way that didn't make the rest of my body tense up. I only booked a 60 minute appointment because that's what he had available, but it went by way too fast. Next time I'll book a 90 minute and will probably continue to do so for the foreseeable future.

    Hot stone massage by Anthony - would highly recommend! From the heated table to the music, all the…read moredetails well thought out. From someone who hadn't had a stone massage, it was peaceful and relaxing. It was not just stones, there was some deep tissue massage as well! Would definitely repeat.

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    Indy OM
    Indy OM
    Indy OM - Indy (OM)'s waiting area

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    Indy (OM)'s waiting area

    ARC Fitness

    ARC Fitness

    4.6(5 reviews)
    1.6 miBates Hendricks

    Updated: Nov 14, 2023…read more I have been working out in a 6week program for the last 3-wks. I still stand behind my first review. The classes are hard (it's been years since I worked out) but 100% worth signing up with them. I have never met such a great group of people/trainers - very informative, pushed you to work harder and cheers you on not only for the last sets but that you showed up and did it. They continue to check on you when you are not in the gym and are available for any questions or just to listen. I am almost 50 and have been in the gym scene 30+ years and this place beats every single one that I have been to. ********** ************ When an appointment was set - from that moment, I was sent text messages checking auto reminders, a picture of who I was meeting with, a short video clip on how excited she was to meet me, what my motivation was, a map and pictures of the location and their parking. That alone felt like a group cared about me and was happy for me to want to meet them. When I got there, I was greeted with a smile and that person already knew my name and introduced himself. My meeting with Andrea was informative and the information she gave me solidified that this gym and staff was a place where I would be held accountable and have a cheering section. I felt like I might have actually found a team that would cheer for successes and rally for disappointments.

    I checked this place out per a reference…read more Buiding is Golden; feel when you walk in is friendly and welcoming I can't remember the lady's name, but the person who does Meal Prep, knows her stuff, hire her, lol And she doesn't BS you; she tells you the truth. Cost: $480 month + 1x Activation Fee of $99 * includes what I'm assuming was 3 - 30 min training sessions weekly * nutrition * membership(gym access) The kid tasked with talking to me was friendly at the start but got really upset when I started asking basic questions. I asked who authorizes the workouts and nutrition plans, I asked what his credentials were to be a trainer, and what his background was. The person I was working with is 21 and has no background in training. He just was a person that lifted at the gym and then is now a trainer. I wasn't negative to him; I just told him I needed to think about it, which caused this guy to get annoyed with me. I chalk it up to him being young and unable to control his temperament. If you are paying 500 a month, you will ask questions to verify the validity of the product. He stated, "If you do not trust us, then we do not want you here." I explained that you don't just "trust" something blindly; you should do research because that's how you get burned. I passed on this gym as it wasn't the right fit for me. I really did consider it due to the owner; I wanted to and had a card in hand to give it a shot, but trying to give my credit card information and having some kid with an attitude keep saying over and over that if you don't trust us, then we don't want you here when I'm literally giving you a shot. That's just poor business practices. The kid called me up with a poor attitude and tone after I spoke with the owner and was excited about signing up. He reminded me of when you tell your kid to mow the lawn and he really doesn't want to; I had to stop this kid mid-conversation because his attitude was so bad and ask him if he had some personal issue with me or was offended that I had asked basic questions. I even apologized to him if he felt offended by my questions but explained that I just needed to know the source of the training as I wanted to make sure it was effective. He was just agitated that I wasn't blindly just signing up. He'll figure it out as he gains more experience. The owner does have certifications, even if he doesn't say it, I looked it up, and he is tied to a few. He also knows the process as he has put in the time. The "trainer" he tied me to at the start was the only thing that had me pause on this and move on. Always do your research on trainers. $480 a month is a lot for good training in Indiana, so ensure you get your value.

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    ARC Fitness
    ARC Fitness

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    Franciscan Express Care

    Franciscan Express Care

    3.1(22 reviews)
    0.8 miMile Square

    I came in on a Sunday around 4pm after being bitten by a dog. There was no one else there when I…read morearrived and after handing over my ID and insurance to the receptionist I was called back within minutes. Someone (a nurse?) got all my basic health info and then I was seen by a physician assistant. While the receptionist and nurse seemed bored, the PA was super friendly. She cleaned me up and got me a prescription in no time. This location is newly built, nice and clean, and the PA told me they are generally never backed up, so it will definitely be my go to (hopefully I won't be back though!). After insurance my visit was about $90.

    After having visited a different urgent care type setting a week earlier, I wasn't particularly…read morethrilled when my primary care physician wasn't available for a timely appointment and instead referred me to this setting, Franciscan Express Care. However, given my growing concern over some dehydration issues and an ongoing issue with my leg, I opted to go ahead and give Franciscan Express Care a chance. Located in the CityWay area of near downtown Indy, Franciscan Express Care is located across the street from my primary care physician but is situated somewhat better in that it has free parking and a pretty easily accessible building. The parking lot is smaller than expected, though it's fairly workable and does have accessible parking spots (though there's a slight grade to them). This same building offers urgent care, wellness programs, sports physicals, drug testing, occupational health, lab, and x-ray services. It's open from 7 am-11 pm daily, a definite plus in the world of urgent care. Because I am an active primary care patient of Franciscan, my registration process was fairly simple. I registered within a few minutes - the staff was friendly, though they were on the phone with a supervisor upon my arrival. They did apologize when they got off the phone. There was an electronic board that essentially told you where you were at in terms of waiting (without violating HIPAA). That was helpful and decreased the "I'm waiting" anxiety. Truthfully, the wait was rather short and I was taken back to do the usual pre-check followed by a visit with the physician's assistant. I believe here name was Sarah Thill, though I may be wrong. Regardless, she was incredibly compassionate, a great listener, asked good questions and expressed concerns that perhaps I should consider going to the ER. She opted to offer me an antibiotic with the recommendation that if I wasn't showing signs of improvement soon that I should go ahead and go to the ER for further evaluation. I was incredibly happy with her presence and the thoroughness of her evaluation that definitely went beyond the usual urgent care exam. I was easily in and out within an hour and my prescription was ready for me by the time I arrived at my pharmacy closer to my home. As things would pan out, a few days later I did end up being seen in the ER and admitted to the hospital for several days. So, essentially, the urgent care here really did their job and made a solid recommendation that ended up being 100% correct. I found the setting to be comfortable and the exam rooms to be more wheelchair-friendly than most urgent care settings I've been to in the past. While one never quite knows what to expect from urgent care given the different clinicians one may experience, my visit here was definitely positive and I would easily return should the need arise in the future. While I still prefer my primary care physician, this is a great alternative. As a matter of note, while I wasn't required to pay upfront because of my insurance my final bill ended up being just over $90 - a good 10-15% lower than most IU Health urgent care settings.

    The Alkaline Electric Goddess - Big Nik (vegan Big Mac)

    The Alkaline Electric Goddess

    4.5(11 reviews)
    1.1 miMile Square

    Located in the circle center mall. Everything is done thru a kiosk. There's no human interaction…read moretill the end when they bring out your order. I ordered the quesadilla and it came out fairly quick. The owner brought my order out and was very personable. She informed me when I order in the future she would bring it out to me so I wouldn't have to pay to park in the garage. She also added an additional sauce (mambo)not regularly included. The quesadilla was made with bbq jackfruit, mozzarella, red onions and cilantro. The filling was seasoned and flavorful. I could have eaten it without the sauce. There was more than enough to eat for another day. Located on the 4th floor of the circle center mall and well worth the trip.

    I tried the Big Nik, which is a vegan version of the Big Mac. It was delicious! I also tried her…read moreSouthern Kale Greens and cornbread muffin. The kale greens were very different from collard greens, but they were good. The cornbread was delicious. She also offers alkaline meals, sea moss smoothies, nachos, tacos, meal prep, and more. Ordering was easy, via either the kiosk onsite or her website. Everyone there was very friendly and welcoming. You can tell that they appreciate and value all of their customers. I love that. I hope to make it back to try more menu items. She is located inside Circle Centre mall on level 3, in the food court, between Taco Bell and Charley's.

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    The Alkaline Electric Goddess - Big Nik was delicious

    Big Nik was delicious

    The Alkaline Electric Goddess - My intended order for two people

    My intended order for two people

    The Alkaline Electric Goddess - In spite of the lighted sign that says "open" they are located in a food court, and the booth looks deserted.

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    In spite of the lighted sign that says "open" they are located in a food court, and the booth looks deserted.

    Kristin N. Willfond, MD, MPH

    Kristin N. Willfond, MD, MPH

    5.0(2 reviews)
    0.9 mi

    Having had a recent leg injury that led me into several sessions of wound care and physical…read moretherapy, I knew that it was time for me to take seriously my need to locate another primary care physician. After a false start visit with an IU Health physician I was referred to by the clinic, I decided that this was the perfect opportunity for me to explore my curiosity with Franciscan Health. I've always heard positive things about Franciscan Health and as someone with a ministry background, though not Catholic, I thought this type of setting might be a healing environment for me and my hope was to find a physician with whom I could build a trusting relationship so that I could avoid my usual avoidance of healthcare. Dr. Willfond is actually employed by the Franciscan Health organization and only recently joined the Cityway practice. Prior to this, I believe she was in a practice near County Line Road on the Marion/Johnson County border. As a sexual assault survivor, I will admit that whenever possible I try to use female providers, though it's certainly not always possible. For primary care, however, it was certainly my hope to find someone either close to my home or close to my work. The Cityway offices are right next to the Irsay YMCA just south of downtown. I work a little over a mile away. The building houses several Franciscan clinics including a lab, sports medicine, massage, radiology and others. The primary care offices are on the first floor. I'd considered one other Franciscan physician, but I got immediately turned off when the first words out of their mouths was "the doctor doesn't prescribe pain medication." Fortunately, I didn't have that experience with Dr. Willfond's office and that's definitely the last thing on my mind. While she's relatively new to this location, she did bring some patients with her and she did have about a 5-week wait for an initial appointment. As I had some urgency due to the leg injury, I definitely attempted to get in more quickly and actually was contacted and was able to get in 11 days earlier than my original appointment after a cancellation. I was impressed that they not only took note of my need, but they did the follow-up. The building does have paid parking, which is validated, but if you have mobility issues while driving you should know that you'll have to grab your parking ticket on the way in and you'll have to insert your ticket and validation on the way out. However, I found it worked seamlessly. There's several accessible parking spots up front and they are ADA compliant. The entryway includes automatic doors as this is a relatively new complex. As you enter the clearly marked clinic entrance, the reception desk is on the right and there's a couple small waiting areas. I was impressed with the intake call and they also called and did pre-registration that saved me, as a slightly spastic paraplegic, from having to write on those small forms the day of the appointment. I received a short video to watch prior to my appointment that basically explained what to expect and how to be prepared. I was taken to my room on time, or at least within five minutes of on time. The room was a bit small and not quite what I'd prefer to see in terms of wheelchair access. If I'd needed to get on the table, that would have been challenging, but it seemed both the nurse and Dr. Willfond adapted well. The rooms are bright and cheery, only minimally decorated and, of course, they have the Franciscan identifiers (a cross) above the door of each room. I don't know if Dr. Willfond had read my record in advance, but she was clearly informed and that gave both of us a good place to start from. As I specifically mentioned my leg concerns, I was impressed that she assertively wanted to see the leg as wrapped by my physical therapist. While the office isn't as well equipped with wrapping supplies, she made sure to re-wrap it and offered understandable clinical opinions and recommendations. Dr. Willfond listened thoroughly and even offered me sort of a "last chance" mention any other concerns. While primary care visits are always tight, I never felt rushed. In fact, handling the wrap was more involved than she expected but she followed through and addressed my concerns. It is my hope that she'll grow into a "safe" place for me to be authentic about my health and my disability while allowing someone to watch for health and skin issues. She was intelligent, informed, kind and felt safe but not in an artificial way. The nurse, as well, was absolutely top notch. If you need labs done, they have a walk-in lab on the second floor. This appointment was exactly what I'd hoped for and I was relieved that Dr. Willfond agreed to be my primary care physician.

    Dr. Willfond is super professional and knowledgeable. She is up to date on all the screening…read moreprotocols and told me not only her recommendations but also her reasoning behind them. She runs on time and is available via computer or phone for prescription refills and appointments. Highly recommend!

    Photos
    Kristin N. Willfond, MD, MPH

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    Horizon House - health - Updated July 2026

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