Horrible clinic. Doctor on vacation with no backup and no support. My daughter is almost out of a…read morepsychiatric medication (bad to suddenly stop taking them), and repeated calls by me and my pharmacy were ignored for over a week. Finally threatened to contact my lawyer and the state medical board, suddenly the doctor is off vacation and wants to chat. Patient abandonment and horrible patient care. You're just a $ sign here. Look elsewhere for ethical care.

I met with a couple of therapists here. This is the only place that actually helped me learn how to…read morecope with my trauma and mental health struggles from the past. Hoping to go back soon!

Kathryn is the best! She's very knowledgeable, honest and informative. She's diligent and tackles…read morethe issues the right way. I've been a patient for over a year, she listens. My quality of life is much better thanks to her. You won't regret your choice in care with her!

Dr. Roeber has helped me on so many occasions I cannot count. She is an absolute professional with…read morehealing hands. Not only do her adjustments and treatments give me instant relief; she also educates me on how to help take care of myself. Her office brings a calming and welcoming factor that bigger offices just cannot. Highly recommend!

We had our daughter analyzed for autism here because there was inexplicably no wait for her to get…read morein (whereas the other centers in town had six month to one year waits - this should have been a red flag). We had several sessions with the providers who were excellent. Things were finished up and we received my daughter's evaluation. That is where their professionalism and - quite frankly - competence ended. We received a medical bill from the facility for our portion not covered by insurance. I called in to clarify a couple items on the invoice and was satisfied with the answers so I paid the bill. I also asked specifically if that would take care of everything. The woman on the telephone assured me that yes, it would. About a month and a half later, we received what appeared to be the exact same bill. Now having already paid it and having already called the center, I naturally assumed that this was simply a duplicate, so I paid it no mind. The very next piece of correspondence I received from Rosenberg was the most amateur and legally non-compliant collection letter that I have seen in years (I work on credit and collection compliance for a law firm in town - so this is literally what I see every day and represent clients on against collectors who violate he law). The notice was sent in a non standard envelope, with specific account, medical details and collection details visible from outside the envelope and through the envelope window for all to see. This was both an FDCPA violation and a HIPAA violation. I contacted Rosenberg's billing department on an attempt to clarify the situation. (Oh Rosenberg, side note - we digitally recorded our calls, so I have those. That will prove fun for you). I spoke with their billing representative who was hostile from the word hello. She refused to allow me to talk to anyone else and kept making excuses for why they were in the right. After a NUMBER of derogatory statements from her, she finally told me a supervisor or partner - she kept switching what she was calling them - would be calling me within days. I never received the call. Fast forward to today. I receive a letter from rodenburg stating that they are terminating us as patients for being "disrespectful to staff" and will no longer be helping our autistic child. I have recordings of the calls. I was planning to provide them to the supervisor but now I intend to provide them to the courts as I intend to sue these people to make an example of them for treating a family o a child with special needs this way. I find this disappointing but there is big money in fleecing the disabled - and it seems Rosenberg just wanted a piece of the action. Quacks and cons don't belong in the same circles of Autistic special needs children. The sad thing is this, it wasn't about money. It was like a hundred dollars - less than my Chinese takeout last night. I have no issue paying a bill. It is about the crazy incompetence in their billing and their disrespect for their vulnerable patients. I will update this review down the road with the court results and the results of the formal regulatory complaints that I am filing. SHORT REVIEW - unprofessional horrible. If you love your child, avoid

It serves the purpose of what we need to be seen for. Staff is friendly and accommodating. I do…read morewish they had hours that were even remotely aligned with a working parent's schedule. They open late (840am), are closed over the lunch hour and their last appointment is in the 3pm hour.

Sarah at SoundGate is fantastic. She's very patient, knowledgeable and professional and we've had…read morenothing but a great experience here.

For the past several years, I have noticed I have had more difficulty with my hearing. I finally…read morebroke down and went to Soundgate (Sarah) for a hearing evaluation. Unfortunately, I found out I do have a hearing loss. Sarah was very kind and did a great job of explaining my options. Sarah helped me find a hearing aide that worked for me. It has taken a few months of trial and error, but think I have now found something that will work for me. I am glad I went to Sarah to help improve my hearing and quality of life!

I had high hopes but after 6 sessions, am very disappointed. For 4 reasons: 1) billing and…read moreinsurance problems and confusion causing me to spend a lot of time correcting their errors. 2) the treatment rooms are cinderblock and my treatments coincided with below zero weather. No heat. 3) Their solution was to use heat lamps. The last 2 times I went, I was feeling that I was getting burned. I shouted for help loudly and in a panic, and it took a long time to get Dr. Yang to come. I was so scared. The second time this happened -same thing - a woman came to my rescue and said she could not take the lamps away!!!??? Dr. Yang came in and I told him to turn them off. Horrible experience. 4) when I got the bills, they had the audacity to charge $6.18 each visit for heat lamps. None of my complaint is about acupuncture, it is about how they run their business. I will never go back, and cannot recommend it because of these things.

I have been twice now and had an acupuncture appointment there this week with two different…read moreinterns. Both did a really nice job - they listened to my health concerns and created a needle plan accordingly. It is an affordable way to check out acupuncture and go on a (semi) regular basis for those who are budget conscious - $16 for the initial session, $32 thereafter (for interns) or $15 if you are a student! I definitely recommend this for people who are curious about acupuncture or have been getting treatments for awhile.

The staff is absolutely wonderful! They take the time to talk you through what's going on and don't…read morerush you out. They are based on Christian beliefs and values and stand firm on those as their standard of care!

Dr Kim has a depth of knowledgeable and and intuitive ability that is rare to find. I've seen three…read morenatural paths to help me with my gut issues and she has by far been that's the most knowledgeable I am the most helpful. She is professional, has competient staff and was able to accomplish in two weeks what I hadn't done in a year and a half with other practitioners.

Wonderful chiropractor! I get tension headaches often and Dr Sarah keeps them at bay. Lots of…read morehomeopathic aids to help with anything h. I even had my ears adjusted when I was worried I was getting an ear infection because of all the fluid build up and sinus pressure. I have come in with lots of odd requests and she has helped every time. She helped my vertigo go away with a single appt one time. Highly recommend!

My family moved to Cambridge, MN at the beginning of July. Due to the mechanics of the move, my…read moresciatica acted up and I needed the help of a chiropractor. I had waited a few weeks to see if my pain would subside but when it didn't, on July 21, 2021, I found this business not too far from our new home. They charged me $50 that day which I paid even though I knew my insurance copay is just $20. I received a statement from them this past week (5 months later) which is billing me another $20. I called my insurance company; they looked up the claim made by Nature's Way and told me that the original charge of $50 was not mentioned in their claim but it showed I made a $50 payment on July 21st. They agreed that my copay is $20 and they feel I paid that on the day of service. And because there was no claim for the $50, the $30 credit should come back to me. I called Nature's Way after talking with my insurance company and I spoke to a very rude person who insisted that the $50 charge was for an office visit fee which Medicare does not cover. My wife than got in on the conversation and told her that our insurance company said that this $50 was not claimed so it is a nonissue. This very unprofessional person hung up on us. They did not tell me what that $50 was for when I paid it. Now I realize that it is an "office fee", which in my vast experience with chiropractors, I have never been charged an office fee before. The service I received from one of their doctors did absolutely nothing to relieve my pain. Two days later being very uncomfortable with the sciatic pain, I drove over one hour to visit the chiropractor I was seeing before my move. After just one adjustment, I was totally without pain. So getting this new bill for $20 has totally ticked me off! Don't use Nature's Way Chiropractics unless you like throwing away your money and dealing with a very unprofessional office staff. UPDATE: I have reached a settlement with Nature's Way this morning. It is agreeable to both me and Nature's Way. The lady who called me was very nice.

Great staff, location, and communication. The Doctors and Nurses are very knowledgeable and…read moreprofessional.

Met a great new doctor, Dr. Leonard. He was thoroughly prepared for my first visit having reviewed…read moremy records in detail. He took time and patience to listen to my concerns. I never felt rushed. His Assistant Reid was great as well. He was friendly, helpful, and very good at blood draws! Dr. Leonard came up with a detailed plan to work through my health issues. Then a week later I followed up with him to review my labs. It was refreshing to find a doctor who feels like a teammate rather than a rushed dictator. I highly recommend Dr. Leonard and his assistant Reid. The clinic is a peaceful setting, the staff is friendly and helpful. It's a small clinic without chaos. I will definitely return to see Dr. Leonard!!