Total scam of a company! They got paid $32,000 up front from our insurance. They slapped an…read moreinferior roof on quickly kept stalling to begin the interior which they were paid for. Once it rained, about 3 weeks after they put the shingles on and refused to tell us whether or not they were finished, we had 2 terrible leaks still, actually worse than before they started! Randy Ponce tried to blame our skylights on the opposite side of the house, which was physically impossible! After several attempts to get them to rectify the situation Randy texted that he was declining to finish the job and refused to do the interior. Then stopped all communication with us except for having someone in his office email to ask for more money! We sued Mountain Star Roofing and Randy Ponce and are still in litigation as he has not even shown up for the first two hearings! I should add that they also gooped tar all over our fairly new siding! And that they were slamming the shingles down on the roof so hard that it was extremely loud and made some of the sheetrock come down in our bedroom and kitchen which WE HAVE PICTURES AND VIDEO OF EVERYTHING! We are confident we will win this case fully very soon! We highly recommend you keep this company off of your property!

Long story, not so long. This company is a complete scam. They still have $600 of my money that…read morethey refuse return after I paid them for shingle repair. They claimed that they were working with the insurance even after the insurance clearly stated that the repair would cost less than the deductible. Please look elsewhere for quality work. If I had the time I would give you more information about this situation. Instead, I will simply state to STAY AWAY! This company stole my money and waisted my time. After months of back and forth with Mountain Star Roofing, I cut my losses and had the shingles repaired by another company in a week.

Was very good at the job he done, was on time and cleaned up after he was done, to pictures of work…read moredone. I'm old and don't do roofs anymore. Was well worth the time and money to have a excellent job done.

Requested a leak fix. On an unusual silicone coated roof. Erik was amazing. I have an engineering…read morebackground. He knew exactly where to look, found it and fixed it and knew the right combination of sealants to use. Perfect job. Helpful, polite, nicely spoken. Can't recommend him enough.

Oh Wow! My roof came off in the crazy El Paso March Storm! We called them, and they came out in…read moreless than an hour and set up immediate protections for our roof. A storm was coming, and we were at risk of having additional damage. They put the blue tarp up, and it weathered the second storm. The following day, these cats were up there and totally repaired our roof. An army of men came and fixed our roof way better than it was before at an amazing cost. They even found and fixed areas that could have created fire hazards. We are extremely thankful, and now our roof is amazing. They are a super honest, hard-working crew. Thank you guys. My family and I appreciate all you did. ADJ

They did a fantastic job on our roof installation. They communicated regularly and we were never…read moreleft to guess what was happening. They were professional and friendly. I would definitely recommend them.

I called Nieto's Roofing to fix the work of another roofer that was done 3 years ago. The mortar…read morefor my concrete tile roof was falling apart and needed replacement. I must say, that they certainly exceeded my expectations in every way. Every step of the way the did EXACTLY what was promised at the time it was promised. Yes, I know, this is super rare in El Paso!. The office staff was super-nice and pro-actively reached out to me when necessary. I never had to hunt somebody down to get any answers. During the installation I had a question which was answered, but it still left me a tiny bit doubtful. I said that would be fine, but nooooo.... the lady (sorry, I am terrible with names) INSISTED that the owner would come to my house at 6pm (I could not be home earlier) to make sure I am fully comfortable with the work. The gentleman got up on the roof and explained everything in detail to me. Pricing was reasonable, too. May they stay in business as long as I live in El Paso!!!!

This was our 3rd time to use this great company!! Nothing but Quality work from start to finish!!…read moreWorkmanship top notch. Mark Serna Jr and his crew take pride in their work . From Stamped concrete, turf installation, wooden privacy fence repairs and stain we highly recommend this company!! No money upfront ask for anything!! Thank you Quality for respecting our home as if it were yours and doing a great job!!

RUN DO NOT GET THESE PPL, we got them right before covid they did a horrible job, they cut large…read moresections of cement to supposedly fix the problem of the cement having cracks and falling apart and then they charged me more money for that for cutting the cement and gloss. they then stopped answering calls and texts also the insurance co. that has them bonded and insured is awful and will not help. this is by far the worst ppl ever, and the problem with the cement was right away but they were not going over to see and fix the problem. they have all these pictures on website but that is not the work they do its horrible and this was in the thousands of dollars of bad work.

Sergio and his crew did a first rate job in removing the old insulation from our attic and spraying…read morethe new foam insulation. They were courteous, professional, showed up when they said they would be there and worked hard/smart to provide quality work. They even vacuumed the attic to ensure the job was completed properly. Also a Big Shoutout to two of the crew, Aldo and Joe! Great workers! - Joe Spencer(Homeowner and Satisfied Customer) Northeast El Paso

Great customer service. Mr. Anguiano and his crew were very professional and clean working.read more

I moved into a home that needed a new roof in the worst way. It was one hard blow from the big…read morebad wolf from falling over. Juan came out quickly and got a plan of action and was immediately prepared to replace the roof. He used only the best materials (GAF Shingles) and used his experience, know how, and dedication to his craft to ensure I had a roof to be proud of.

Excellent service, great communication. Professional workmanship. We are happy we chose Rhino…read moreRoofing. The crew was amazingly organized and clean. When finished they left our yard looking clean. Completed the job in a timely manner and helped with the whole insurance process. Highly recommend.

Paid alot for a little. Ask the to check my vent on roof. Never show up. Oh well. They did ok for…read morethe jod but .

Armando and the team at AAAA Contractors and Roofing are absolutely fantastic! I reached out…read moreneeding a quick roof inspection, and Armando showed up same day! He was professional, friendly, and incredibly thorough. Armando explained everything clearly, pointed out what really needed attention (without trying to upsell me), and gave me a very fair and reasonable price for the repair, which wasn't the case with the other local bids that I received in the process despite these other companies' "glowing" Google reviews. Scheduling was super easy and fast, they got me on the calendar within days and the work was done efficiently with excellent craftsmanship. The crew showed up on time, worked diligently, and left the property spotless when they were finished with fantastic before and after photos of their great work! It's rare to find a roofing company that's this honest, responsive, and dependable. If you need roof repairs, inspections, or general roofing work in the El Paso and surrounding area, I cannot recommend AAAA Contractors and Roofing enough! Definitely ask for Armando, he goes above and beyond every step of the way!