Visiting Angels Ocala (VAO) has been providing continuing outstanding and compassionate service for…read moreour 94-year old dad since the first week of March 2020. The entire operation and everyone involved has been professional and focused on providing the best care possible. Dad experienced some medical problems (completely unrelated to the care provided by Visiting Angels) after a year into the VAO care program which resulted in changes to his living arrangements. VAO was understanding, cooperative, flexible, helpful and supportive in making adjustments to Dad's care program. It has now been nearly 18-months since VAO began providing services. We have never had a problem with billings, services, care-givers, or compliance with the scope of services provided by VAO and the outstanding staff. Dad has been cared for by one person for the overwhelming majority of time - but there has been a limited number of days when other caregivers were required to fill-in (due to illness, doctor visits, family emergencies, etc) for Dad's primary caregiver. The "substitute" caregivers were each well informed of Dad's condition/personality before arriving and each provided good, friendly, quality support that was welcomed by Dad. If you're ever in need of a reliable home health care service to provide care, companionship, light housekeeping services, assisting with meal preparation and clean-up, personal hygiene and grooming support, and a compassionate friend to help care for a loved one, I would certainly strongly recommend VAO. Reach out to Elizabeth or Kandice and find out how VAO can work with you in developing a program that works best for your loved ones needs and interests: the costs for care are very reasonable given the quality and reliability of services.

Haven spoken to Visiting Angels on Tuesday and they were at my mother-in-law's home on Wed. Our…read moreparents live in Florida as we are in Vegas, so it's hard to monitor their well-being from so far away. Even though they have awesome neighbors and friends, it was time to have more direct home care for them. I have the pleasure of speaking with and dealing with Veronica, she jumped into play and organized a game plan to assist with our parents. Veronica is on top of her game, she right away called our Mom's Doctor to find out her medications and Doctor appointments. Veronica set her up with a Caregiver right away and started on Wednesday. If you have elderly parents and don't' live by them---I would 100pct support and recommend Visiting Angels... Thanks, Veronica for your continued help and quick response's...

This fine facility and especially staff took care of my mother and father when they started to need…read moreassistance in their later years. They had planned to make this possible and they enjoyed their stay. There were many activities they participated in plus meals, rides to the store, self care and very professional care. Thank you to The Windsor and the staff there. Later life is good here.

Choosing The Windsor of Ocala for my mother has been a life-changing decision. The unparalleled…read morecare and unwavering dedication shown by the staff, especially Brenda, have not only brought immense joy to my mother but have also given me peace of mind. Brenda goes out of her way to help and exemplifies the highest standard of care. The personalized attention and genuine compassion provided by Brenda and the team go beyond standard care; it's a testament to their commitment to creating a home away from home. As I envision my own future, I am confident that The Windsor of Ocala will be the place where exceptional care meets unparalleled comfort. An extraordinary haven where every resident is celebrated and cherished. The Windsor of Ocala is not just a facility; it's a beacon of excellence shining bright in the world of senior care. I wholeheartedly recommend it to anyone seeking the best for their loved ones. For any questions, do not hesitate to reach out to Brenda for her exceptional assistance.

A more than adequate hospice located in Beverly Hills but accepts patients from a large area…read more The rooms are a decent size, comfortable clean. Most of all the nurses and volunteers are exceptional and they're as quick as you can push the button. Thy employ their own cook and for a hospice the food is pretty good. I love the grounds as they are peaceful with a gazebo, tall trees and a memorial garden.

I can't say enough good things about this House. My Mom was only there 2 1/2 days before she…read morepassed. Everyone was so kind compassionate to me & my sister. They were always asking if they could get us anything or do anything for us. They also kept my Mom comfortable in her last few days. I would like to tell everyone that this is the best place to be in your time of need. They are EXCELLENT!!!! Thank you Hospice of Citrus and the Nature Coast for all that you did for us!!! It was greatly appreciated!!!! Sue Hamilton

What a beautiful facility! It is CLEAN and there are no bad smells. The food is fresh and…read morefantastic, Rooms here are spacious and updated. The care is impeccable and the staff is always eager to help. If you're in your search for Senior Living definitely stop in to say hi! You won't regret it

Our family is deeply involved in our loved one's care, visiting regularly each week with regular…read moreoutings. Despite that commitment, choosing this facility proved to be a serious mistake. Families considering placement here should be prepared to install a camera in the room or visit frequently--because trust alone is not enough. Far too many troubling events were witnessed to simply look the other way. Promises of attentive care, consistent oversight, and responsive management were nothing more than empty words. Reaching someone in authority was impossible, and when contact was made, accountability was absent. This facility is the definition of overpromised and utterly underdelivered, failing at the very responsibilities it claims to uphold. From the start, the sales pitch was filled with assurances: personalized care, attentive staff, regular check-ins and medication management. . The lobby and dining area were staged to impress, projecting an image of quality and comfort. Yet those appearances were nothing more than a façade. Beneath the surface, the reality was disorganization, and a complete failure to prioritize what truly matters--the health, safety, and well-being of residents. There is no consistent nursing presence in this facility. Critical medical support is missing, and even the most basic emergency equipment is unavailable when needed. In a crisis, the default response is simply to call EMS, leaving residents exposed and unprotected. This dangerous lack of immediate care fuels constant fear about whether residents will receive timely help--or any help at all. Medication management is equally unacceptable. Prescribed medications were not given at scheduled times and, in some cases, appeared to be absent altogether. This failure is inexcusable, placing residents at serious risk and destroying any confidence that families might have in the facility's ability to provide even the most basic medical oversight. Communication is unacceptable. Management is often unavailable or unwilling to take responsibility. Staff morale is shockingly low, with employees openly complaining to residents and families about low pay and poor working conditions. This is unprofessional and deeply unsettling. Constant caregiver turnover has left the facility struggling to maintain consistent employees, directly impacting resident safety and comfort. During one visit, a stop at the billing office resulted in being told to return another day because the accountant was in the kitchen cooking. This was not only shocking but a clear illustration of dysfunction. Basic health care plans were ignored. Heating and comfort were also neglected. When the weather turned cold, heat was often turned off in resident rooms, leaving cold, damp air. The activities program was a constant disappointment. What was advertised as a vibrant calendar of events turned out to be inconsistent and uninspiring. Scheduled activities were , poorly organized, and offered little encouragement for meaningful social interaction or mental stimulation. Personal belongings were not safe items went missing from the resident room, with no accountability, and no resolution. Families should be warned never to leave anything of personal or sentimental value, as losses are permanent and replacements will not happen. This entire experience was heartbreaking. No elderly resident should ever be subjected to this level of indifference, and unprofessionalism. Do not be fooled by appearances. For the safety and dignity of loved ones, look elsewhere for care that can truly be trusted.

This facility has the best food. Some ALFs have a choice of 2 or 3 meals and consider that…read morerestaurant dining. This facility has 40-50 different meals to pick from. They are also the most affordable for day respite. The facility had a perfect bill of health from the annual survey from the Agency for Health Care Administration- 2018. I would recommend this facility - but don't take my word for it speak to the family members that have family there.

My Mother has been a resident at Mission Oaks for almost 2 years. When I visit her most every day…read moreit is so comforting to feel so at home. The staff is always friendly and ready to help. It has been a journey dealing with Alzheimer's, but having the staff at Mission Oaks by my side has made this difficult time easier to deal with. I've learned so much from them and adjusted as we go along. The food is great! The Activities are wonderful and the activities personnel, Danielle and Nora are beyond great! Their trips on the bus are especially meaningful now that Mom can't walk on her own. It's so wonderful for her to get out and see horses, the countryside and to go out to lunch once a week. Thanks to all of you!

Comfort Keepers is a very professional home care company, My husband requires in home health care 7…read moredays a week. Our aid Sofia cares for him as if she was family, we just love her. The company has never left us high and dry without help like the previous company we had. Excellent coverage for it's patients with trained professionals

Comfort Keeper Aids Olga & Carol are pivotal in my Father's care and Mother's respite time. They…read morework as a team to keep my Father safe in their home. The office staff works directly with the VA to address our needs; plus works with us for the best aid fit. Highly Recommend.

My mother had fallen in September and she went to another skilled nursing facility and she went…read morequickly downhill there. She was put in the hospital and we knew we were going to be looking into something long-term care. Life care centers came highly recommended. I showed up there about 15 minutes after she was in her room and they asked so many questions. What's her motivation, what she likes to do what is her drive so many questions at the other place never asked, and I regret that I didn't put her in this place first. She was only there for one day before she had to go back to the hospital, but the care and the questions and the time they put into her intake was by far so much more expensive than the other place she was in previously

The they do not have skilled nursing most of the nurses are Cuban or Jamaican and they are supposed…read moreto do intensive physical therapy with my husband in short term rehab and they're not doing it at all. They're not even working on his legs. He wants to leave John Scott, and he wants to go. He has excellent insurance, but this place is no good.

Amedisys Compassionate Care of The Villages, FL, pitch a 5-star rating, however, they are less than…read moretransparent and less deserving. In our initial in-person meet interview, we told them our mother helped to open The Villages Hospice House and that if the time came, she would like to pass there. Compassionate Care rep smiled, but never mentioned they aren't affiliated nor that they don't have their own hospice house, nor that they aren't affiliated with any hospice house at all. Deceitful. When our mother suffered an early morning major stroke while an at-home patient of theirs and was non-responsive, they said she didn't qualify for hospice house given her vitals and that we should hire 24/7care. They helped to clean her and provided morphine that morning, however, they provided no swabs for us to administer morphine, no incontinence pads, or any supplies necessary for her condition. Astounded, I called the hospice house in The Villages late that night to see if they had a bed, at which time I was told Compassionate Care had no affiliation and our mother could not be a patient while under Compassionate Care. We fired Compassionate Care the following morning, at which point, they insisted they bring a hospital bed (we said, "no") and brought supplies at 4pm, 2 hours before her transfer to The Villages Hospice house - as if to make sure they could bill that day. They are a for-profit company and it was a blaring badge of utter disgust at a time we needed true compassion and care. [FYI, The Villages (Cornerstone) Hospice on Morse Blvd was extraordinary in their help to execute paperwork, transport, admit and care for our mother where she passed a few days later. They also offer in-house care. Had we known, we would've hired them to begin with.]

With Amedisys Home Health Care in The Villages, you'll work with an experienced team that…read moreunderstands the challenges you're facing and is passionate about helping you get better. You and your family will have peace of mind knowing you're being cared for by highly trained, carefully screened home health care professionals.