There are a lot of hospice providers in the Dallas area, but they are not all the same. After using…read morea less caring and experienced hospice in Lewisville, we reached out to Accolade in Burleson. From the first visit we noticed a difference in the level of service provided by Accolade. The nurses are extremely competent and they displayed a sincere interest in the patient as well as our family. They helped get us through a difficult end-of-life situation. If you are looking for a hospice, call Accolade and you will see what I mean.

We had a very different experience with this hospice. While some of the nurses were excellent, the…read morecase manager was very inconsistent with her service. She was defensive and adversarial when questioned about treatment. When the patient passed, there was no follow up call and it took more than one call to get the medical equipment picked up and there was no instruction for disposal of meds hospice left. The minister was looking to us for direction on how to proceed. I would not recommend this hospice for overall compassion.

Great company that gives the attention every patient deserves! Their employees are dedicated and…read morepassionate about what they do. I would send my loved ones to them anytime.

I am so impressed by this team- compassionate, skilled, and professional. I love that people can…read morereceive the care and support of the palliative team when they are facing a difficult illness, and then stay with the same amazing team of doctors, chaplain, social worker, nurse if they need hospice. Hospice care changes the entire end of life experience- for both the person and their family. Everyone deserves the type of caring, grace, and support that this team offers.

Absolute top tier home health care, the staff is incredibly knowledgeable and obviously care deeply…read moreabout the welfare of their patients. If you are ever in need of home health care, this should be your go to provider.

Great Home Health Care ( HHC) for my mom coming home from hospital admission with…read more pneumonia- LAISON - Nursing Visits- physical Therapy - speech Therapy and aid to assist with showers - Lots of moving parts so calendar was helpful in keeping organization and days visits organized- They communicated well - not perfect, but well. Feel like mom is better still a journey, but definitely stronger and she puts in the work !! Thanks to great attitudes of staff and the team to help keep both of us going. Would definitely recommend! Thx Nedra, Jenny,DAE, Tina, Monica and Pravine yall are awesome

I've used Synergy HomeCare North Dallas for several weeks now and their aides have been a great fit…read moreinto our home. From the initial interview and needs assessment to follow up communication it has been a huge comfort to know I'm being taken care of by such a professional team. I was a bit surprised to learn the owner of SynergyND would arrive with my care giver on the first appointment. She quietly kept in the background making detailed notes about what was being done. From how I like my coffee, where supplies are located, my use of a transfer board to get in and out of my wheelchair, etc. By keeping those notes it would allow her to update any of the care givers (or herself) to come and they'd know exactly what was required. I can't tell you how many times other service companies I used would send someone different out and I'd spend most of the allotted time telling them what was needed and then repeat the next day when another new person showed up. It was so tiresome. If you're looking for home care service I recommend them highly. No comparison to the other services I've used in the past.

Shanthi and her staff are exceptional. I've used this service for my mother for a couple of months…read morenow; and they have gone above and beyond to help and deliver great care. Shanthi and her staff and aides are professional, friendly and truly caring. I know that I don't have to worry about my mom with Synergy providing our at-home care. I would give this agency the highest recommendation.

Since Home Care Assistance became The Key the level of service has gone down markedly. All of the…read morearea managers have changed since Home Care Assisstance transitioned to The Key. Over the past 6 months my mother has been left alone without a nighttime caregiver on 3 separate occasions. She is unable to get to the bathroom on her own so she spent the entire night in her chair unable to get the bathroom. The lack of a caregiver was never communicated with the family so they could care for their mother while she was uncared for. The response from The Key has always been a simple apology with no other offer or promise to even do better. Unfortunately, it seems The Key is most interested in making money and not providing quality home care for elderly people and their families who are relying on them to care for loved ones.

Literally overnight I was trying to research Medicare/ Medicaid, home health care options, grocery…read moredelivery, pet care, housekeeper and wheelchair transportation to name a few!! I was not prepared for my father to decline so quickly and I was so lost. This whole process has been incredibly overwhelming especially when you are trying to set up accounts, understand rules & policies, find services that are reliable and can meet your needs asap. Completely distraught, on a Saturday morning, I called several in home health care agencies. Most of them have answering services or recordings to leave a message. I waited for a call back. No one was available to talk to me. Home Care Assistance was the third agency I called to get help for my Dad. "Christina" answers the phone, she speaks clearly, and has a talent for comforting you. I was looking for someone to rescue me!! I expected an aide to come out that Saturday morning (not knowing the industry standard process). The owner himself, Matthew P., came out to our house within 2 hours to evaluate my dad on a Saturday afternoon. Matthew was professional, kind, patient, understood our circumstance and made several suggestions to help us sort through the care we needed. Matthew did his BEST to get someone to us that night but couldn't on such short notice but he did get an aide to us Sunday morning at 8am. A Certified Nursing Assistance named Sisa showed up on time and hit the ground running!! Her level of care was off the charts beyond our expectations. Sisa made two meals, vacuumed the house, transferred my dad several times, toileted him, bathed him, interacted with him and much much more. Sisa saved ME and has been a perfect fit for my both of my parents. I've hired this aide for 12 hours a day until the end of the week until I can figure out more about Medicare. FIVE STARS for Home Care Assistance!! I am so thankful grateful and appreciative and will be using their services over and over until the end of life phases for both of my parents. THANK YOU!!! UPDATE: My dad passed away 01/05/18. It was quit a journey.

Excellent staff who go above and beyond. Before Lonestar, we used a different home health company…read morethat was assigned by the hospital, after my dad had a stroke. That company's aids were nearly useless and caused my mom (my dad's primary caretaker) more stress than not having any aid at all. The second time my dad was hospitalized, I researched and called around and decided to try Lonestar. I encouraged my mom to give it another try. Lonestar's aid (Marci) and nurse (Dorothy) are exceptional. I would give them more stars if I could. They do an amazing job caring for my dad and have reduced my mom's stress enormously. They are incredibly helpful, caring and hard working which is not easy to find.

Awesome group of people. Dr. Peralta, is an exceptional doctor. Vince the Chaplin always brought…read morecomfort and peace to my significant other and I. Lauren the Social Worker was always on top of everything and so caring towards us. The nurses and cna (s) were always loving towards my significant it touched my heart. We were blessed to have Compass Hospice get us through a difficult time. God Bless You All

I needed care and i needed someone who could come quick and take good care of my mom while my dad…read morewas submitted to emergency care. I called pure hearts home care and they had a great caregiver come out and help my mother with her daily needs and also provided transportation to visit the hospital during my fathers stay. They were awesome! I would recommend them to anyone who needs a great home care company.