I have personal experience with San Remo and although it started off rocky due to my husband being…read moretransported from the hospital without med orders it was all resolved. Let's face it. Most of these nursing/rehab facilities are subpar and I know as I went through it with both my mother in law and my father. What I can tell you is as a relative you MUST take an active roll in this process and change of life path. Some employees care...some don't. It's in all kinds of businesses. San Remo's PT, OT and Speech therapy was bar none! My husband came out of the hospital not ambulatory and had no balance. He then had trouble swallowing as well as he was diagnosed with Parkinson's. Maria and Melissa worked every single weekday with him and he is now walking without the aid of a walker. We will continue to use it as a helpful aid. Becca gave me a recommendation for an out patient program (Big and Loud) that I've now got him enrolled in. Jana (speech therapist) recommended a swallow study that has helped immensely. Rachel works on balance and is really knowledgeable and patient. Again...we're all busy and have a life to lead but when a loved one needs special attention and needs more help than we can give at home, it's imperative that we are involved and invested as much as possible with these facilities.

They put a legally blind, patient that also has difficulty with bed and wheelchair mobility at the…read morevery end of a hall. Same hall that leads to outside laundry and is used for deliveries. I was there to witness the lack of care at a meal time. Tray was brought in with nothing to drink, no help was provided for the meal . A blind person being told that the person delivering the meal didn't do that cause she was just "a student nurse." I requested to speak to the DON, ED and or Social Worker to address my and residents concerns. Was told everyone was in a meeting and it would be hours until they were finished. Thankfully resident was able to be transferred to a more caring and fully staffed facility. Be warned of this when choosing a facility whether long term or short rehab stay

My husband was a resident at Lindan Park for 6 weeks before his death. He entered the facility as…read morea rehab patient, but his care turned to long-term care as his health deteriorated. He received wonderful care at this facility. They watched over his condition and paid special attention as his health declined. He was kept clean and with each new challenge that came along, they were aware of each problem and acted in his best interest. Although he was on a special diet, I observed that the residents had very good food. Across from his room was an activity board that showed all of the interesting activities that were offered to all of the residents. Lindan Park smelled very clean. It did not have the "Nursing Home Odor". As my husband's life was slipping away, the staff was very kind to both my husband and me. When I didn't leave his side, they provided meals for me and were so understanding of my situation. It had not been my intention to put my husband into a nursing home. I kept him at home as long as I could. But, the time came when I could no longer care for him. I'm so thankful that Linda Park was there to do for him what I could not. Thank you to those who were so kind to me and prayed for me. Thank you, Lindan Park for watching over my dear husband the last days of his life. Sincerely, Susan Scott (Mrs. Dallas Scott)

Agree with Rich M…read more Rich, your review is from last month, recent. It sounds like nothing has changed sunce we took Dad homre the end of December. We were so disappointed how The Plaza has deterio ated over past ten years from when Mom was there. I've been assured by several ppl they are making changes. i hope so for the sake of the residents there. My advice is visit before admitting your loved ones any where. My Dad was transfered there (I had planned to visit the next day) . We expected to be at Plano Medical City one more night (at least). But nurses came in maybe about 3:30 and said he was moving to The Plaza that night. We did not want to do that and said we wouldnt move after 5 p.m. They made our deadline and my heart sunk when we walked in the door of The Plaza.

The staff is awful. They all need attitude adjustments and most of them speak really poor English…read more The food absolutely sucks. No one knows when the doctors will be there, Housekeeping takes our blankets, the kitchen dude is definitely grumpy. Everyday there is a new issue. Woul not recommend this place to anyone. They say they are short staffed so the patients have to lay in their own feces until someone gets time to get to them

Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!

Great place! I had a really good experience. The care quality was excellent, and the staff were…read morevery helpful and professional. The place was clean and welcoming. I definitely recommend it!

Everyone at Pt was amazing and the lady's who cared for mom too but the social workers were very…read morerude and not helpful at all !!!

Mayberry Gardens Assisted Living was just ranked the #1 Assisted Living Facility in Garland as of…read moreJune 2026! It's got the best staff and is expanding to make space for more residents. Nurse Jeannetta is the Assistant Executive Director and will be a 22 - year employee as of August 2026 - that's an amazing length of time to be in ANY job. She is dedicated, experienced, kind and gentle with the residents and staff.

If you have a parent in need of assisted living I highly recommend Mayberry. The staff is great,…read morethey manage meds, cook 3 squares a day and go above and beyond what you actually sign a contract for.

I found this hospital very helpful and the conditions were very good. They care about their…read morepatients. The kitchen manager even comes to your room and goes over the menu with you, Syed, and all the employees care about your experience. Including Laura, my case manager, she went out of her way to find me a nursing facility to go to. All in all my experience was very good and I will be telling my insurance company the same thing.

Do NOT send your loved one here! Mom came to Encompass Rehab in Richardson after hospital stay and…read morethey failed miserably with nursing and medical care. She laid in bed all night in feces while continuously pressing the nurse call button, but no one came. She even tried to sit on the side of the bed thinking the bed alarm would go off. The morning nurse came in and the call button was not plugged in and the bed alarm was not set. Mom had trouble breathing and had to request a chest X-ray which determined she had pneumonia. No breathing treatments were provided and several times her oxygen wasn't even on. I removed her against doctors orders on a Saturday and transported her by ambulance to a hospital. The EMTs said this is common with this facility. Do not let your loved in suffer here.

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family

As an outside observer, I have been impressed by the staff at Signature Pointe's physical therapy…read moredepartment, particularly those who go above and beyond in patient care. Meredith is an exemplary employee who consistently demonstrates exceptional skill and compassion. I would like to take this opportunity to recognize Tkeyah Crockett's outstanding service. During Kathryn Kehlbeck's occupational therapy session today, Tkeyah provided exceptional care, closely monitoring Kathryn blood pressure and overall well-being when she was feeling unwell. Her dedication and professionalism are a testament to the department's commitment to excellence. The entire staff is truly impressive. Thank you Victor For your amazing Team !!!!!

Where to begin? Many of the caregivers at Signature Pointe…read moreare thieves stealing from the bedridden, most vulnerable residents. Stealing cell phones, chargers, expensive perfume, chair cushions, personal blankets, clothing, etc. No accountability from anyone. Caregivers and staff don't wear name tags, but a name is required in order to make a complaint. A conundrum, isn't it? The fact that they employ an abuse coordinator tells you they have widespread abuse which needs coordinating. One doesn't call a dogcatcher if there are no dogs. Hygiene is a word they can't spell. The food is inedible and sub-par. It breaks my heart that the elderly are treated in this manner. This is not a medicaid facility and the private pay cost to live here is exhorbitant. Patients are wandering the halls in their underwear dragging catheter poles. Visitors wearing hijabs are wandering the hallways asking for face masks. Staff DOES NOT respond to call buttons, but have time to be constantly on their cell phones accessing social media. This place is a thing of nightmares. I do not have one good thing to say about this place. Any good reviews you read likely come from a staff member, an employee of the facility or the owner.

This is an update to the original review of PowerBack Rehabilitation. I was there in Spring of 2008…read moreafter a fall at home and diagnosed with a cerebral contusion. Still think it was a horrible experience!

My Dad is at Remington now. He is supposed to be regaining strength after a hospital stay. The…read morenurses dont provide much attention, but most are pleasant. The sunday nurse was very helpful. The rest, not so much. At night noone answered Dad's call button. My largest concern is the diet. We have instructed them repeatedly on Dad's dietary restrictions, and still someone has to be there for every meal. They have an issue with the room assignments so that every meal comes to him with someone else's name on it. No idea how they think they can keep up with dietary needs of everyone. We've brought up our own fresh vegetables and fruit so that he has something healthy to eat each meal which has helped alot. His blood sugar is now normal. The last two nights theyve sent Dad to the hospital only to have the hospital return him the same night. Actually, this is the 7th day he's been there and they've sent him to the hospital 3 times. He is definitely in worse shape than when we checked him in. I read other comments on the 'speech therapy'. We had that and dementia screening, too. Something every day. He just wants to use a walker so he can go home. I'll post back. OK, so Dad passed today. He was old and his organs failed him. But. The remington folks ignored Dads DNR. Said it wasnt adequate. And my mom had to watch the Remington 'nurse' beat on Dads chest for 4 minutes until she got a heartbeat so that the ambulance drivers could take him to the hospital where he officially died. Sigh. Long story short. If youre healthy, this place can work for you. If you need nursing care, this nursing home lacks. Severely lacks.