We requested a service call, and Michael was great. He was knowledgeable and helpful. He provided…read morefriendly service as well!

Michael came out today and did an outstanding job! He conducted tuning, maintenance, and…read moreinspection of the HVAC system. He cleaned the dryer vent duct and disinfected and sanitized all of the home's ducts. He found that the systems pressure was a bit high and the coolant level was low. Michael will be back soon to add coolant and conduct the annual maintenance in the tankless water heater. Thank you for a great visit and look forward to enjoying all the benefits of the new gold plan.

I HIGHLY recommend calling Claude if you have any AC issues. He was able to come out the same day…read moreand was right on time. He quickly diagnosed and fixed the problem(something Fogel Services could not do, even though they charged me for service...I would absolutely NOT recommend wasting your time with them). Claude is very knowledgeable, efficient, friendly, and gave some great tips. I can't recommend him enough.

Claude from Southern Seasons Heating & Air Conditioning was very professional, quick to respond and…read moregreat customer service. I was told by another bigger company that my only option was to replace everything. Claude figured out the issue and repaired it in no time at all. I will use Southern Seasons Heating & Air Conditioning for all my heating and air needs moving forward. THANK YOU!!!

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Charged me $400 to replace a simple, electrical ceiling box (a $3 part at Lowes) and reattach a…read moresmall light. Every week, I get 2 or 3 emails from them. BUT - based on that one service - I would NEVER NEVER NEVER use them again. Look elsewhere. You might save some money.

We recently had the most frightening experience!!! While watching television after work (Monday,…read moreAug.2nd) we saw sparks, heard buzzing and saw smoke coming out of our Air conditioner control panel. The smoke alarm went off and our security company called us to see if we were okay. My husband immediately shut off the circuit breaker. With the burned part in hand, we drove out to Ace hardware, Lowes and even home depot and they did not have the plug connector assembly relay we needed. It's now almost 8pm so out of desperation, We began calling the 10 local businesses in the Area on the Google list of 24/7 on call HVAC contractors. We left voicemail everywhere nobody was available to assist us it was 105 degrees ( real feel temps) with NO AC. We called Cool C HVAC and we were called right back by the owner. He spoke with my husband in regards to our issue. He even went out to his warehouse to check to see if he had the part (6 pin TE connector) we needed. Mind you this was on a week day well after hours. Cool C HVAC resolved our HVAC issue and were able to get our AC up and running in less than an hour. 1.) Staff : 5+ 2.) Location: 5 3.) Response Time: 5 4.) Prices: 5 5.) Service:5+ We are grateful for Cool C HVAC and will use their services in the future. I highly recommend! Professional, Quick responses, Good Quality Work, Affordable prices, and determined to help resolve your needs.

Excellent work. Technician arrived on time and completed inspection and maintenance on the HVAC…read moresystem in a timely manner. Very pleased with the company.

This is my first time getting my ac unit checked since moving into my house 3 years ago. Was having…read moresome issues and Chad walked in and automatically knew what was wrong. He got right to work and within 30 minutes he had my unit up and running. He even told me about things I had no Idea about and gave me some good recommendations. He is very knowledgeable and super friendly to speak with. He's also very relatable and advertised the best value for the job. He was up front about the prices and I appreciate him for that. There's also a maintenance plan that I will be signing up for. The prices are not that bad and I'd rather catch the issue before it starts than to wait and be out thousands of dollars. Go with Goose Creek Heating and Air, you will not be disappointed and if you are then you didn't get Chad!

Goose Creek HVAC & Plumbing called to let me know they were within 30 minutes of their arrival…read more Both technicians were polite and listened carefully to what my concerns were, after which they installed the items I had previously bought: a bidet attachment, a kitchen sink incinerator, and a new kitchen faucet. BTW: the original faucet was a bear to remove due to deep rust that had accumulated. The charge for everything was just under $200 and well worth it. It was the first time I'd used Goose Creek HVAC & Plumbing but after this, they are now my "go to" guys.

Mickey the owner is top notch! He has performed multiple yearly tune-ups on my home air unit…read more Last year I bought 2 yearly tune-ups for a discount, and although I accidentally let it expire, he still honored it! When the poor quality work of Berkeley Heating and Air was causing my unit to over work, Micky was first to inform me that the work had been done wrong and even provided me with information on what needed to fix it. It is hard to find good quality air companies, but I trust HVAC MD's.

The only people we use for all our AC issues including maintenance. I worked at a AC company in…read moreCharleston for years and know how much of a mark up there is in the business. Mickey will not rip you off but will do the job right.

The Service I requested online was quick and well explained by the tech! I thought my neglect of…read morenot getting an annual service for a few years might mean I would be repla$ing my unit but after a quick check the problem was diagnosed and fixed. It saved me a lot of money and should be able to extend its life for years. I would refer them for any A/C service/repair or replacement need!

I set up an appointment through their easy to use website and they showed up on time the next time…read morewithin the window promised. I explained my issue I was noticing with my unit and it was resolved efficiently and very quickly (Like an house maybe). I had to make sure my newborn had cold air again and Blake and Sons HVAC took care of us. I will be a return customer!