Kinsmen did an outstanding job repiping our Mount Pleasant home to replace the old, brittle…read morepolybutene pipes. Even though they're based in Summerville, the crew battled the heavy morning traffic for two days and worked late to complete the job on time. They left the drywall patches neatly for easy repair, pulled the necessary permits, and provided proof of insurance. The team was professional, hardworking, and courteous. I would definitely use them again!

Great service and quality! I saw their vans on the road and loved how they are family owned local…read morebusiness. Highly recommend using them for all your plumbing needs!

I consider myself lucky to have found this business! It can be very hard to find someone who is…read morehonest and ethical these days, but Air Concepts Solutions was and also very pleasant and efficient to work with from the first phone call. They came out ot Wadmalaw without whining about it, they gave me an estimate, and they stuck to it. They arrived when they said they would handled a tough job (three story house and HVAC unit in the attic!), were very professional all the way, and cleaned up behind themselves completely. I'm not looking forward to the first floor unit failing, but when it does I'll be calling this company again. I don't usually write reviews but this job was handled so well from start to finish I felt I had to this time.

Had used this company for 10 years but this last service call was placed 3 days ago. The blower is…read morebad and here we are 3 days out and still waiting on them to find a blower. Would not recommend!!

A leak in my ceiling, sheet rock was coming down over my bed. I looked up emergency plumbing and…read moreSuburban plumbing answered their phone when nobody else would. Jim the owner came out within a hour. Turned out my pipe was recalled he fixed the leak for free and began repiping my house the next day. With a life time warranty and a free emergency repair, very professional, clean work and new pipes within two days. I was only without water one of those days. I highly recommend this company. Since than I have had other issues and had them fix them all. Its nice to find a good and honest plumber. I'm keeping them. Thanks Jim

Jim was punctual, quick, friendly, professional and did a great job! Would definitely recommend!read more

I was scheduled for discharge from the hospital the week the temps dropped into 30s and our heat…read morequit working . This is the second time I've called customers preference for service and again, the response was immediate, efficient, and heat working again within an hour of arrival. If I could give more than 5 stars I would. It's hard to find a company with integrity not to mention just a truly nice person. They get all 5 star ratings for a reason; call them and u won't be disappointed OR overcharged.

Look no further, Just do it!!! It's 10:57PM and Kenneth/tech just left after repairing my parents…read moreAC unit this evening. I started contacting HVAC service repair companies via Yelp about 8:45pm this evening. Kenneth with Customer's Preference messaged back within minutes on Yelp and gave a great quote, but their next available appt. wasn't until 9am. I advised I would message back if I couldn't find anyone to come out immediately, as my parents are older and both recently suffered from COVID-19. He messaged back that he would come out ASAP. Professionally, masked and equipped he was here within an hour....true 24/7 service!! He is definitely an expert on all things HVAC, and I recommend Customer's Preference 1000%

It's really hard to find a good balance of small local business that has good response time, is…read morereliable, and priced competitively with the large operations. Honest Abe hits them all. We've had several of their people out for random projects (larger and small), and they're always outstanding, great with the kids, and just overall pleasant to work with.

I called Honest Abe Plumbing to get a shut off valve replaced. The job got a bit more difficult…read morethan it seemed (removing some drywall, getting a replacement icebox panel) but overall it was done at a reasonable price and I'm confident it was done RIGHT! Isaac was the man who handled the repair. TOP NOTCH GUY! Polite, respectful, knowledgeable. He walked me through the steps he was taking to do the repair. I will always call Honest Abe for any future needs. Thanks!

We have used Brian's Mechanical for a few years. We paid for the yearly service. They would come…read moreout twice a year to check our furnace/AC unit. The service techs were always polite, knowledgeable and courteous. If there was an issue with our units, they would suggest a few options we could do and the prices were never outrageous. This past weekend, we had an issue. The outside temps reached 117F, and we woke up Sunday morning to a leak in my kitchen...the furnace is right above the kitchen area and it was pouring out of a pot light..what a mess...I got on the phone with Brian, and he gave me a few solutions and we made an appointment for them to come out..they couldn't come out on Sunday but we were scheduled for Monday! I spoke to him a few times Sunday, sending pictures and explaining what was going on and we followed his suggestions and within a couple hours, the leak stopped!! I am so thankful that I was able to cancel my Monday appointment. Everything was running perfectly...I am super happy with the service Brian gave me. He even called this morning to make sure we didn't need him..if I ever have any issues with my furnace/AC unit, I will be calling Brian's Mechanical for sure!!!

I needed a new HVAC system during a heat wave and Brian's Mechanical came first thing the next day…read moreand worked to get me a system ASAP. Their pricing was significantly better than other quotes we got as well. We'll definitely be using them again for all our HVAC needs.

I had to have a new heating/cooling unit. My home warranty company referred me to this company…read more Technicians are very professional. it take 3 visits to determine the situation and required repair. Then they had to wait from the warranty co for approval. Then we waited for the unit which the warranty company chose to purchase. All of this took weeks which was frustrating but I always found the staff of Action Air to be responsive. Sometimes it took a couple of contacts but they never took more than a couple of days to get back to us. When we were finally told the unit was in, we were able to schedule quickly and everything is fine. I did have to ask for my paperwork on the unit. They should provide that as soon as your repair is done. They would definitely be a company I would use again. Chastity and Alicia are very good at returning calls.

Woke to hot house, called Action heating & a/c, said they would be out in a few hours. They…read moreactually called and asked if they could come earlier as they were in the area. Within an hour we were getting our cool air back & they even explained to us what had happened, something like a flux capacitor, LOL & compressor & fan and that it is so hot. Then they gave us some great recommendations. Thanks to the guy, Nicki, on card? with the NYY hat on. Donna

Al ( the plumber) and his apprentice Carson arrived right on time to connect my new grill to the…read morededicated gas line we had installed when we built this house. We opted not to get an outdoor kitchen ( which I do love) after having one catch fire in a brand new home we had built in Texas. FYI, the fire was all due to bad installation from the outdoor kitchen people , but it scarred me emotionally enough to only have a grill I can push into the back yard in case of emergency. After being told by first responders that my house would have exploded shortly, I knew we would be ever vigilant should we do this again. Al looked over the area and where the hook up valve was located and offered us sooooo many better options than where the builder had put it. He really knew his business and we were confident that for safety and aesthetics he was exactly the man for the job. And boy was he. He removed the old hook up valve which was poorly installed to start with( yes, this is a new home) and moved it to a much better location with all new hoses, connections and everything else needed for the job. Talk about a difference. He also had every tool for the job so there was no running back and forth to the store or back to the business. That was really nice. Carson, his apprentice was also incredibly helpful and found the wire needed in the grill to hook up to the starter. We were afraid that Lowe's wouldn't get there for the delivery in time and we would have to pay for another service call, but they made it just as they were finishing! A job WELL done!! Soooo, how do you like your steak?

0/10 . Very disappointed in this company…read more They completely misdiagnosed my problem with my AC. We were told it was the fuse breaker switch and he did not have a part for it. I asked if everything else checked out. He told us yes. He had gone upstairs and outside to the unit with his diagnostic tools. We bought the part from Lowe's. That was not the problem . Turns out it was the compressor. In my opinion ,this person did not have the experience to know the problem or to diagnose the problem correctly. Also, I was not given a receipt just told it would be charged to my credit card, 574 dollars. Also, I had to give out my cc info over the phone to the guy before he would even drive to my house. I called the company and told them what happened and I was very disappointed in their company and would not be recommending them ever. I choose this company because it is a 3 rd generation family owned AC company and has excellent reviews and recommendations .Advertising 100 percent satisfaction guarantee with each service. That is not what I got. They may have been good at some point in history but not today.Do not use this company.