Very kind and helpful when you go in, and always have what I need. Seen a few of the vinyl jobs…read morethat these guys have done--man do they look good. Great job Inland!

THE WORST SERVICE ON EARTH!!! After the sell they not only…read moredon't care about helping you, the service guy actually told me if I wanted good service, I should have bought somewhere else! $14,000 hot tub that has been a nightmare from day one. After we bought the hot tub they told us they needed to download some hardware because the system was so old. ITs a NEW HOT Tub!!!!! The service department actually told me I was going to have continued issues because the one I bought breaks down all the time! And boy howdy, it's been broke down ever since! DO NOT BUY FROM INLAND!!!!

Amanda and the team at Shannon's were amazing. We were first time buyers. The process was easy…read moreand she helped every step of the way! Would highly recommend.

i had an extremely frustrating experience with Shannon pools. It's been over a year and my pool…read moreheater is not working. The Communication from their office is non existent. I will never use their services again.

As I write this review at the end of MAY, my hot tub maintenance still isn't finished- the job that…read morethey said would be done in "mid April." Yes, in the last six weeks they have no-showed twice, shown up unannounced once, and not had the right parts that time they DID come. What's more, the repair man took one look at my deck (which I'd just spent a couple hours under while trouble shooting) and said he wouldn't go into the access area underneath because it had recently rained. To be clear, this is NOT a cramped space and he'd already not shown up when he was supposed to. Once this job is done, if it ever is, I will never ever give them my business again. Not a chance!

This company is terrible. Took them 2 weeks and 3 visits to "open" my pool. Charged me $500 after…read moreI was quoted $110, did none of the 3 things I asked. When I called to talk to the manager I was put on hold and ignored. I will NEVER use them again and recommend that if you are looking for a pool company, you find someone else.

We have had a pool for 15 years now. We call our pool guy to open are pool…read more This includes taking off winter cover cleaning the pool filling with water and shocking it. He comes back next day clean a little more. Then a few days later he checks the acid and clohrine levels tells us to keep cleaning should be fine to swim in tomarrow. Our regular pool guy sold his business to Blue Lagoon they showed up peeked under the cover called Doug and told him your water is to low to turn on what the hell how stupid!! The left didn't even take the top off. I quess Doug and I will have to do it.

Blue lagoon pool and spa, they are dishonest. We bought a hot tub from them and they set up 2…read moredifferent times to deliver it and called and said they are running behind and not going to be able to make it. Told them that we weren't in a hurry so just give us a call whenever they could deliver it. Found out they sold the hot tub to someone else and won't give us our 4500 back. Said that we abandoned it when they never delivered it like they were suppose to. Dishonest and horrible horrible people. To sell a hot tub to a family, suppose to deliver it and never did then sell it to someone else and not return our money. Sad that they won't return to a family their 4500. We bought a hot tub, business was suppose to deliver it and never did, then they resell it to someone else for less than 1500 on market place. Shame on you Brandy and Andrew owners of Blue Lagoon Pool and Spa.

Not impressed AT ALL! I called and asked for the rented water softener to be removed as soon as…read morepossible. The guy said he would call me back and let me know when they can get this done. Week and a half later....crickets. I call again and I'm told to call back Monday and talk to Lee the service manager. This is ridiculous. It's not a time consuming or complicated process to remove a water softener. And why can't they figure out when they can do this? Scheduling is not that hard. And neither is communication. I complain to hubs who tells me that this company is notoriously difficult to work with and drags their feet terribly on water deliveries so he and his colleagues are without water regularly. I have to question why anyone is using this company. Are there truly no other options in the valley? Well, we sold the house and your rented water softener is still sitting in there. This is not my problem and I sure as heck am not paying for it anymore.

Service, service, service!!! Andrew is on it, anytime I've had problem, he is always quick to…read morerespond to my calls/text. The week of Thanksgiving we had a part go out on our hot tub. I texted Andrew some photos of the part and he was out there the very next day to fix it. Our property is also located out in the middle of nowhere and they had to go out of their way a few hours each way. Also, the delivery of the Hot tub was pretty epic its self! We highly recommend Central Washington Water INC and would use them again in a heartbeat.

We needed help with our spa. It was throwing up codes and wouldn't work. The owner of Aahsome Spas…read moreand their technicians were amazing. They knew what was wrong and fixed it for a very reasonable price. If we purchase another spa, it will be from Aahsome Spas!

This is the only place in TC to go for your hot tub needs! All the staff is amazing and…read moreknowledgeable. They definitely stand behind their hot tubs! A++ service

Sandra is down right amazing. Her customer service is outstanding. Mom had a an issue with her…read morepool and she went over to Leisure and Sandra worked hard to get her the correct part and sent her on her way. She is so knowledgeable. Thank you again Sandra and thanks Leisure Pool and Spa!

We were a little overwhelmed by the massive amount hot tubs that are out there, even after doing a…read morebunch of research. We ended up narrowing our brands down to a couple; one of which was Hot Springs. We went into Leisure Pool-n-Spa and it was just a pleasant experience from that point forward. Sandra came over to help my wife and I look and even though we were expecting to have some pressure on purchasing, it was completely the opposite. She could not have been nicer, ZERO pressure, and extremely informative. She was also very patient with us while we were asking a ton of questions and going across their showroom between all the different models. She had a large amount of knowledge with every model and showed us all the minor differences between them. I also have known the owner of the business for many years as I have relied on them to service our pool. Through the years he has always treated me as a top priority and did whatever needed to be done to resolve the pool issue....that's including finding pumps, filters, etc. that I was needing as quickly as possible. My research has shown that the big part of buying a hot tub is making sure you have a good service department that comes along with it and me knowing that Leisure has already proven themselves to me with first hand experience that has spanned years....made the purchase decision that much easier. Even after we had the tub installed, Sandra came to our home and did a hands on tutorial on how to work the thing. Great customer service and a great purchasing experience!

I purchased a Bullfrog hot tub from the team at Armstrong's and have enjoyed their excellent…read moreservice and support since. I visit often for water maintenance supplies and always like speaking with Davina, Greg, and Braedon. I highly recommend the spa brand and this dealer.

They didn't have the components I needed But they took the…read moretime and looked at my old parts. They gave me great experienced advice since my project is in North Bend. Nice to experience a family business like this.

Ellensburg Water Fitness, Memorial Pool…read more Having just turned 60, I decided to replace my existing strenuous exercise of "NONE" with three evening classes of water fitness a week. The teacher, Kim Grant, is the Real Deal. She is a Force of Nature. Her class is serious exercise expertly designed for the water. Call it "water aerobics" at your own peril: Kim's approach uses the resistance of water to build strength, endurance, and fitness. It's also part movement, muscle toning, exercise philosophy -- and music appreciation! With over 20+ years of experience Kim has developed hundreds of completely original and highly inventive methods of teaching water fitness that take full advantage of what the pool environment has to offer. When I say "hundreds" I'm not kidding: in the 20 classes since I began, there hasn't been one class that is a "repeat." Sure, there are a handful of basic routines that I'm only now getting somewhat proficient at, but each class integrates the familiar with novel moves that will leave you surprised you still have muscles that (apparently) have never been exercised. Often, the class has a "theme". For example, one recent class focused on lower body. Another was a "deep water" class, where we used water weights and the exercises required that our feet did not touch the bottom of the pool. The goal of one class was to not get any water on our face or hair -- we needed to keep our core tight and controlled. For many evening classes, the overhead lights are turned off, leaving the underwater lights to suffused the pool with a calming glow. Every class is a fresh experience -- NEVER boring! Every class has a new soundtrack. Kim teaches 4 daytime classes and 3 evening classes each week, and every one has a different playlist, usually crafted that day. I'm told she hasn't repeated a playlist in 20 years. Her taste in music is broad and encyclopedic, and I frequently discover new artists or remarkable covers of songs and request her playlist, which she is happy to provide. Every class ends with around 7 minutes of warm-down exercises and stretches that feel SO GOOD after going full tilt for 50+ minutes. The class is approximately 90% women and many of these ladies are older than me and have seriously toned muscles. Several have been in this class for 10+ years! All appear to be in excellent aerobic shape and easily outpace me -- I can barely keep up with them! Kim is a teacher with deep concern for her students. She somehow manages to guide not only the inexperienced students (like ME) but also the students with 10+ years that need a refresher on technique. Kim works hardest of all, always pushing her own limits and asking her students to challenge themselves and consider "what they need" from a particular exercise and "what they want to get out of each class." Above all, Kim genuinely has FUN teaching, and her attitude is infectious. If you have always thought about improving your health and (likely) extending your life, this is a great way to do that. Just come expecting to work!

Just reopened - great place to spend 2 hours on a Saturday afternoon. Free swim was from 1pm-3, not…read moretoo crowded. Diving board in the deep end (12' at its deepest) and 2 lanes for lap swimming. The free swim area is fun for kids and grown ups, and there's a separate 2'6" kiddie pool. They close the hot tub on Saturday for cleaning, so that's a bummer.

Prompt, knowledgeable and fair. Chris did a great job, repairing a malfunctioning pool heater for…read moreus.

From the owner: -Professional Pool and Spa Services -Years of experience in…read morethe industry -Reliable, Dependable, Affordable -Licensed-Bonded-Insured-