This hotel has been owned by the same family for over a century, yet the rooms have been clearly updated and remodeled to be very charming and comfortable. The manager, Ursula, is professional and attentive, and she also kindly gave us a South-facing room that has an amazing postcard view right from the balcony!
The staff is warm and always treated us like family. Right upon arriving at the Wengen train station, it was easy to call their shuttle service simply by pressing a button at the station's hotel info/phone machine. The driver very promptly picked us and our luggage up with a friendly manner, and thus begun our welcoming stay at Hotel Alpenrose.
We particularly enjoyed dining at the hotel restaurant every morning and evening - they serve high-quality, fresh, in-house-made food for a great price, and their service is also excellent, and we loved conversing and joking with them.
Other pros: easy access to the train station (we conveniently went everywhere including Harder Klum, Interlaken, Kleine Scheidegg, Grindelwald, among others), free wifi, clean drinking mountain water right from the tap, spacious rooms, comfortable beds, very fluffy goose down comforters, large and comfortable lounge areas, provided adapter, and even shoe-cleaning machines on every floor
The only "con" I can think of is the uphill walk up to the train station, but honestly that isn't at all difficult. But allot a few spare minutes just to catch your breath along the way!
If you're planning on staying in Switzerland/Jungfrau region, we highly recommend Hotel Alpenrose! Many guests we've met here are regular/yearly visitors. My family and I stayed here for a week (kind of on a whim), and we have to say we scored big time with this quaint and beautiful place. read more