Loved our stay at this hotel! So very cozy and the staff were so fantastic!…read more It's located about 5 minutes from the train station; bit a bad walk even when we had white out conditions. Easy walk from the town and the other station for the tram to the valley. Breakfast was included with our stay and the spread was impressive. Also, there is a spout right outside the front door for fresh alpine water! Truly is the most delicious water ever. Will definitely stay here again when we visit! Highly recommend it!

I and (6) traveling companions stayed at this hotel in Aug of 2023. There were good and bad aspects…read moreof the visit. As an engineer, I'm always focused on what can be improved so let's begin with the bad list: (1) No lift or elevator so if you're elderly, handicapped, or injured it won't be much fun. (2) There's no air conditioning so our room was uncomfortable in the 81°F temperature. There are no fans in the rooms and no window screens to keep bugs out so there aren't many options out there to stay cool. (3) The 220 volt switches that controlled the light fixture and exhaust fan in the bathroom were located within the shower stall. There's no planet in our solar system where that would be considered safe as these are not GFCI protected circuits. (4) Some of the 220 volt receptacles in our room had wall plates that would spin which made it difficult to plug into. (5) The filter on our bathroom exhaust fan revealed a lack of maintenance. (6) My room included a chain smoker on the next balcony over so I was unable to enjoy any time on the balcony. There were good things too but just not enough to elevate us out of the 2-star rating: (1) The views from the mountain side were stunning but we mainly have God to thank for that rather than the hotel. (2) The bacon cheeseburgers in the restaurant were very good although expensive. (3) The staff were kind, friendly, helpful, and skilled.

This place is great! In particular, the front desk and restaurant staff are absolutely phenomenal!…read more I cannot say enough about the quality and level of service they provided. I have visited countless hotels in my time and none compare to Kreuz & Post.

This restaurant was one of our favorites in Grindelwald. It had a warm and cozy atmosphere, great…read moreservice, and delicious food. They were not too busy when we were there in early October, so we were able to have a relaxing dinner after hiking all day. Pretty expensive, but comparable to other restaurants in the area.

Wow what a gem! We were in Grindelwald after a long day of hiking and in the mood for some pizza…read more We noticed the terrace of this hotel restaurant overlooking the mountains and walked up and scored tables outside. We ordered a salad and a meat based pizza. The salad was fresh and refreshing. The pizza was excellent on the level of pizzas we had on our 10 day travel through Italy. Service was very friendly. Will try to stay at this hotel in the future.

Amazing unassuming place in the hotel- we've been to Grindelwald 6 times now from the US and had…read morenever tried this hotels restaurant before this week!! What a great place- great service and terrific food. We had the pasta bolognese and a spicy salami and olive pizza with a house salad and house dressing. Also a great Portuguese wine by the glass. The prices are very reasonable for the area with extremely generous portions. We loved the cozy vibe of the seating near the street and the chef making the pizzas and sauces right there- we will definitely be back on our next trip!

Love this hotel! If you're anywhere near Interlaken skip their hotels and drive up to Kandersteg…read more We stumbled across the town and the hotel by accident and considered it the find of the vacation. The rooms are great - not fancy - but spacious with good sized bathrooms. Breakfast was excellent and very relaxed. There's a very peaceful lounge area if you're into hanging out in the bad weather. And the restaurant, while a little on the hot side, is outstanding. Excellent food, wonderful service. Great hiking opportunities in the area. Don't miss the gondola rides - there are 4 of them. Our favorite was Oeschinensee.

Wonderful hotel. We were there for a few days as part of a walking trip, then loved it so much, we…read morereturned for a week (staying in one of their very nice fancy mini-apartments--which was available given it was not ski season). The food was also really great, the rooms were lovely, and the food was consistently top notch. What especially stood out was the great staff (who spoke English and were on top of anything we asked about--for example , we needed a doctor for something minor, and they arranged it right away.)

I have never been more shocked by a yelp rating! Let me say I wholeheartedly disagree with the…read morecurrent status being three stars only. This was THE BEST hotel stay I had while visiting Switzerland! First things, I booked a single room and was shocked when I walked in to find a queen sized bed. This is really an upgrade from what most other hotels provide to single room bookings. Yes, it was small but well laid out. All the comforts and toiletries were provided. Toothbrush, toothpaste, razors, slippers and so much more. Plus, the bed was insanely comfortable AND the room had great AC. I also loved that they provided a mini fridge and left a cold water everyday. That was a nice little touch. I suppose the only minor issue was the shower/bath tub situation. It was setup rather awkwardly but nothing that couldn't be managed. It wasn't issue enough for me to remove a star! But just a heads up. If you are very tall or have mobility issues, the shower/tub could be a challenge. Otherwise the bathroom was very large and easy to move about in. Other perks here would be the excellent breakfast, onsite restaurant providing guests with a discount, and complimentary bus pass for Interlaken zones. The staff were helpful and kind. I will definitely stay again during my next visit to Interlaken.

We stopped in here for dinner while I'm vacation for the fondue and dual outdoor space. The cheese…read morefondue was fantastic with small one sized bread squares and potatoes. The tomato soup was another two levels higher though! The best I've ever had. It tasted like eating pizza sauce to me...but I LOVE red sauce so understand the source. The service however was something to be desired. I asked the waiter to explain the fondue choices and I got a haughty response and felt like he was put upon. This could've been the European way, but I didn't feel like a customer. After the food he didn't come back to check on us. Again, could just be the European way. Highly recommended for the food and outdoor seating behind the glass or by the street.

Here's a version that feels more direct, more personal, and less polished-for-brochure:…read more I stay in a lot of luxury hotels around the world. Asia, the Middle East, Europe, the US. Enough that I think I have a pretty good barometer for what is genuinely five-star and what is just marketed that way. Victoria Jungfrau in Interlaken is the real thing. What stood out wasn't one flashy moment. It was the consistency and attention to detail from every single member of staff I interacted with. That kind of alignment doesn't happen by accident. It reflects culture and leadership. There's something here that feels like old-school European excellence in hospitality. Service that is confident, calm, precise, and not overly theatrical. It feels intentional. Lara at reception was excellent. Professional, efficient, and warm without being overdone. Check-in was smooth and polished, but never stiff. Chantal at concierge was exceptional. She noticed me every time I walked into the hotel. Not occasionally. Every time. She remembered what she had arranged, followed up naturally, and clearly paid attention. That level of detail is rare, even at top-tier properties. It made a difference. I genuinely felt that she wanted my experience in Interlaken to be great, not just adequate. In a world where many luxury hotels rely on branding and design to carry the experience, Victoria Jungfrau delivers through people. That's harder to manufacture. And it shows.

Beautiful hotel in an amazing location. It was amazing to see the skydivers come into the open…read morefield day and we had absolutely incredible views

Everything about our stay at Hotel Eiger was first class. The mountain view was extraordinary,…read moreprobably the best view I've ever had from a hotel. The food and drinks were so good that we only wanted to eat our meals at Hotel Eiger. That's super rare for me as I usually like to sample different restaurants. But the meals were just so good that I couldn't imagine getting a better meal elsewhere. The beef entrecôte with béarnaise sauce was my favorite meal of our entire Swiss vacation. The Schwarz Mönch beer was available and was as delicious as everyone said it would be. And the fresh orange juice machine was so fun during breakfast and made the best juice.

Welp, we didn't stay here but we sure ate here. It was our first night in Murren. I wanted to try…read morethis place out. Again, like this was an experience of a lifetime and OMG wow. The service was great, the view was incredible, and the food. WOW. We had the prawns to start, and their bread was amazing. I mean this place was crazy delicious. We had a mushroom ravioli that was out of this world, and a diablo chicken. I mean all this was so delicious and just fantastic. We did have something for dessert, but I don't have the photo for it. It was probably delicious as well. I would love to come back and check this out during the winter time. The patio was the best way to finish out our meal. See photos for some of what we ate. :)

Wow this hotel was AMAZING! The only reason why I've docked a star was because the WiFi didn't work…read morein our room which made it really difficult to do any planning/researching during our trip, but everything else was top notch! This hotel was so reasonably priced for how clean, beautiful, and quiet it was. My husband and I came here for our honeymoon and had the best time. Their complimentary breakfast was also so delicious with choices for your eggs, and some incredible bread, meats, and cheeses. We got a room with a balcony and it was so so worth it. We spent so many mornings outside just enjoying the view before leaving for our adventures for the day. The staff was so friendly, they even come to the train station to pick you up, even though it's only a 10 minute walk. If you come here, you absolutely won't regret it.

Been coming here since 1988. The half board is a great deal includes a Swiss rail pass for the…read moreweek of our stay.