If hotels were rated by the awesomeness of their showers then this place would be top bomb! Not…read moreone, but two giant claw shower heads...not to mention that there were LED colour changing lights. Party in the shower! Aside from the shower, everything else was just top notch here. From the moment that we arrived we were treated like royalty. The rooms were modern, sheik and clean. Depending on the pace you wanted to enjoy your holiday at, you could sip cocktails in the lounge or by the outdoor pool. On the other hand, you could spend a day at your spa or work on your fitness. My only complaint was to use the indoor spa facilities (which the hotel classed as the hot tub, indoor pool, sauna and steam room) were an additional €10 per person per day. It's not like it's going to break the bank, but I've never paid to use a pool and hot tub before. The spa was open from 9am until 9pm which allowed you to stroll in as you please and enjoy your relaxing sun holiday. When I go back to Mallorca, I will definitely be staying with my friends at Hotel Isla Mallorca!~

I. Loved. This. Hotel…read more My room had LED color changing lights. It had a great shower. The staff were all immensely pleasant. I booked this hotel through booking.com and my deal included a spa circuit at "Spai" in the price. That was well worth it. I looooved it. In the circuit there was: a Finnish sauna, Contrast shower (cold, sequential and ascending shower), heated relax lounger, Scottish shower, Turkish bath, cube shower, Bithermic shower with essential oils: ( warm and cold water, essences of lavender and orange), recreational hydromassage (pool with different options of columns of water for massage effect), Essence shower (warm water and essences of lavender and orange) among some other options. They provide you with posted signs which show you the order to use the different options in to do a traditional circuit. It was fantastic. Bed was comfortable. Room was quiet. The hotel is not in a particularly busy area of the city, yet it was easy enough for us to walk to all the interesting places to see. It's fairly near to Castell de Bellver. It's a gorgeous area. The breakfast buffet in the morning is well stocked and watched intently to make sure it stays that way. Choices abound, most are standard fare in a European breakfast buffet (cold cuts, croissants and pastries, cut fruit, bacon, ham, eggs with juices and coffee). I would come back here again in a heartbeat.

Stayed here because of Amex platinum. Was put up in their…read moreold rooms by the pool. Rating is because of the price for this super underwhelming room. The walls are super thin so expect to hear every flush of the toilet by your neighbors. I would give the breakfast and staff alone 5 stars. Come here for the 20 euro (prepay) / 29 euro (same day) brunch.

Stayed here in the end of September and could not be happier. The breakfast was plentiful and the…read moreservice very nice. The room had a great bed and the pool was perfect with a very nice pool bar. The location is excellent near everything right in the middle of Palma. Great place to stay for your vacation.

Absolutely beautiful and amazing hotel and resort. Room was amazing, the service was very nice and…read morehelpful. The location was perfect in Palma Mallorca! Would strongly recommend and hope to be back.

Best hotel ever....beautiful view, amazing customer service, a tad pricey for the food at the hotel…read moreor the room service so make sure to head out to the more reasonable restaurants in the surrounding neighborhood. Definitely an older crowd, which is somewhat nice because it is quiet and relaxing. Must go to the spa and ask for a sea view room.

Checking out the room and some hours later I did realise I forgot my jacket in the wardrobe…read more Calling the hotel and get a very quick answer that they haven't find anything in the room. Calling back later to see if it's new more service minded stuff working, they told me they haven't time to talk. So I'm going over to talk and they say come back early tomorrow when the cleaning stuff working, okey. I'm calling early the day after and telling them if they haven't find it the cleaner has took it, they asking for my number for call back and haven't called back for a week! So I have emailed the hotel company with no answer! If you have a cleaner that apparently stealing, why not get rid of her/him and give some help the guests? How could a hotel not wanna talk or address this problem? It's insane

This restaurant is a hidden gem: two tiny balconies high above the hustle and bustle below…read more Delicious pre-fixe lunch, including a glass of wine, delightful service and a really delightful time.

Really, really nice, romantic, old-style hotel very centrally located in the old town of Palma…read more Good service, nice breakfast, which can also be eaten out in the garden. Built around 1730, and they have been able to kerp it very much in the original style. Highly recommended!

We are having the worst experience. We checked in and the room was dirty. One of the single beds…read moreis warped and creaks really bad when you sit on it or turn while laying on it. The hotel staff is not responsive. They say no manger is on duty so there is nothing that can be done. They won't even call someone to roll in a different single bed into the room.?My opinion is to spend your money elsewhere! I would never recommend this hotel or ever stay in one of your hotels again. My roommate is sleeping in a chair. Unacceptable! The staff ought to be ashamed for not dealing with this problem!!! They need some leadership and training around here.

We were a big group so the Checkin took very long. The room surprised us with an outstanding view…read moreto the marina. Just amazing- our room is at the end of corridor so we have 2 big windows, from bed you can enjoy breathtaking view. I am Also very happy to have a good hair dryer in the room. The breakfast is very very well done- a big variety of quality food- I would recommend to change coffee though. The checkout is convenient - until 12. The wifi is free but not working very well for me.

Fantastic hotel near the centre of Palma de Mallorca. Check in was a little slow, but the staff…read morewere very friendly and genuine. We were travelling as a family of four and were allocated two rooms - one on the 3rd floor and one on the 9th floor. The third floor room had a view of the canal, but the 9th floor room had a frosted window (no view) and was much smaller than our other room. Arriving on a Saturday the hotel was full so we could not change rooms immediately, but the following day the hotel relocated our second room to a larger room on the 3rd floor with no extra charge. The hotel has a fast reliable WiFi service which appears to be included in the cost of all rooms. Breakfast was included with our room, which had a good selection of fresh fruits, meats, breads, smoked salmon, spreads, juice, yoghurt, hot food (although this did run low frequently) and coffee/tea. Sleep quality was very good, the beds are moderate-firm and room air conditioning is quiet. Room noise is low, and we could not hear adjacent rooms, only the occasional door closing from the corridor. Spa area is good. Spa temperature seemed a little low. Turkish bath and sauna both working, and there is also a hot/cold shower available. Extra towels were available in the change rooms for using this facility. Overall a pleasant stay in the middle of town. Probably more suited towards the mature age family/business traveller, as there appeared to be limited facilities for kids. Would definitely stay here again.

Great hotel, great location, great staff. Decor I felt was modern eclectic, an example of this:…read morewhen exiting the elevator the hallways leading to the rooms are painted all black and the lights only turn on when you walk out the elevator, definitely different! Lots of modern art all around the hotel, from the furniture to the framed pictures. Wifi connection was not good from our room on the 3rd floor but was excellent from the lobby, restaurant and lounge area. The breakfast buffet was phenomenal, great selection of hot and cold items, including Mallorcan specialties like sobrasada and ensaimada. We had dinner at the hotel restaurant twice and loved it, the servers were very nice and the food was delicious. We were allowed to check in to our flight by one of the lovely reception agents who lent us a laptop so that we could use it and then print our boarding passes. I would definitely stay here again on a future trip to Palma and highly recommend it!

We stayed for 3 nights and found the staff and service to be 1st class. Had tapas for lunch on our…read morelast day and regretted not having it sooner in the trip - absolutely delicious!

Three nights here and it's an excellent property. You absolutely can not beat this place for…read morelocation, not half a block from the top of the Passeig de Born and very close to shopping and restaurants. Yes, the taxi driver will have a small issue getting you here, since they can't drive up the very narrow alley where it's located. My stay was very comfortable and for a "single use room," roomy enough for me. The platform bed was a little firm and the shower was a little small, but I really did not spend much time in the room after sleeping fourteen hours following my travel from the States to here. This is a full service hotel with a restaurant, coffee bar, room service, fitness center and wifi that worked very well. There was even a free mobile phone for me to use in the room. (They probably should disable its wifi hotspot feature, but hey, it worked great!) The only complaint that I can offer is that my room on the fourth floor ("third floor" in European count) did not have elevator service. That may be an issue for some if you're stairs-challenged. As well, some street noise but nothing that got through my earplugs. I would absolutely stay here again when I return to Palma.