Planning our first time stay in Switzerland, I ended up settling on this hotel. Granted, everything in Switzerland is expensive, especially hotels but Lake Brienz drew me to this one.
It is a family style hotel made in traditional Swiss fashion. I was very disappointed to find it wasn't next to the lake, as pictured. It is old, the floors creak. There isn't any air conditioning and it was hot. We kept the windows open, no screen, just the curtains to keep the mosquitoes out. We were woken up a few times with street noise, cars driving thru, people talking/laughing loud, and snoring from someone nearby as well as the staff preparing the morning; transferring items from the restaurant across the street to the breakfast hall in the hotel.
Needless to say wasn't our best sleep.
We ended up extending our stay from 2 days to 3 due to the train ride up the mountain. Our original room wasn't available so we had to move up a category which meant we would have a balcony and a view of the lake. That sounded amazing. Well, the view was but the room was a step down. The sink was not in the bathroom but in the bedroom. There wasn't any space to lay out the morning routine.
The breakfast was sufficient. I loved the homemade breads but my husband thought it was the worst on the trip. The coffee machine was nice.
Barbara is a hard worker there at breakfast and the restaurant but should work behind the scenes, not with people. We did everything we could to avoid the sour face. Juan, on the other hand, was the bright spot in the entire place. He made us feel welcome, gave suggestions, and always had a good word. Thank you Juan! read more
