Getting into Tijuana has become such a pain, if you are coming from San Diego, that we rarely go…read moreanymore. It used to be our weekend get away, but waiting 3 hours in line in a car just to get over the border to San Diego is just not worth it. This all happened after 9/11and nothing has been done to deal with this. It is sad. This hotel however is great. We love it, have stayed before and if we can get over the darn border we will go again. We miss it. The hotel is large, in a good area and the rooms are nice. They have great room service and we love their eatery. There are nice places to walk nearby or you can grab a cab. The staff is super nice and does speak English. Our room was ready on time and it was clean and comfortable. They have everything you need there and they are very nice.

The Grand Hotel Tijuana was fabulous! We have now stayed at this hotel on two different occasions,…read morebecause the first trip was so good. From the moment we arrived, the valet and concierge were welcoming and helpful with our car, bags, and local information. Check-in was quick and easy. The concierge also gave us great advice on the easiest way to get back to the border once we checked out, including directions so we wouldn't get lost. Its a little challenging with all the round-abouts !! Being from US and not speaking Spanish at all, we were a little unsure what to expect, but communication was never an issue. The staff made us feel comfortable and safe throughout our stay. The hotel has everything you need--multiple restaurants and bars, a casino, beautiful swimming pool, room service. A special shout-out to Daniel at the casino bar! We had no idea how to get a player's card or add money so we could play, and he walked us through everything. He was always friendly and quickly learned our drinks, remembering them throughout our stay. Such a nice personal touch! The rooms are large, clean, and comfortable, with plenty of toiletries and amenities. We also had dinner at Emma, the French restaurant inside the hotel, and it was beyond fabulous--gourmet food, great ambiance, and excellent service. We felt welcome, comfortable, and safe the entire time and will absolutely stay at the Grand Hotel Tijuana again on our next trip!

This place was a little hard to find at the beginning but besides that it was a perfect spot right…read moresmack in the middle of the revolution strip. My room was a bit small but cozy clean and with the most beautiful view of the street !! Service was A1. Bed and pillows were super super comfy. Kind of a small room the shower I thought I was going to slip and break my head open but luckily I did not !! They do have a private bar ( it is a little pricey ) but it's nice and comfortable and I loved the music they were playing. Decent price for 2 nights. Room has water and a coffee machine with coffee pods. I'm pretty picky when it comes to hotels and the beds. This place blew my mind and they offer you free parking a block away behind the Soriana which is secure and nothing happened to my car. I would most definitely stay here again

Food: 4/5 Service: 5/5…read moreAmbiance: 4/5 Parking: 1/5 Family friendly: 1/5 Stroller friendly: 0/5 ADA accessibility: 0/5 This 10 room boutique hotel is on the strip overlooking Ave. Revolución.  It has a modern, hipster vibe. The rooms are small, with all the usual amenities, plush bed, and space is utilized well.  Staff is very friendly, attentive.  There is a really awesome bar with indoor outdoor seating and the chef/bartender Miguel  great stories and life experiences from his world travels he's willing to share. Drinks were good but a bit expensive.   If you are a couple who want to be in the downtown TJ area to experience nightlife, this might be the place for you.  However, the hotel doesn't have its own parking, as it is off-site, not oriented for families or those who have difficulties moving around or in need of ramps.

Not too bad, I'd say…read more The location isn't too far off from the main road. It's located in a plaza with an orthopedic and an optometrist. It's quiet, except when they're doing construction in the day. The stay comes with breakfast (7-10am) and there's a coffee machine and an ice machine available all day. I really liked the breakfast. It's a small spread, but the food was good. There was oatmeal, pancakes, scrambled eggs, beans, nacho chips, papaya and pastries. The room is alright. Mine did not have a window to the outside (it was facing the hallway), a little stuffy, but it was bearable. The hotel looks pretty new; it feels minimalistic in an Ikea kind of way. The power went out for 45 min or so on the first day I was there; but that's probably outside the hotel's control.

Stayed at this hotel on my visit to TJ because I wanted to try out a different hotel. This place…read moreis about 3 blocks away from downtown TJ but as a heads up, the walk there was a very sketchy neighborhood. Wanted to check in at lobby and got very confused because as I open the door, it looked like a cafe and thought I was going into the wrong place! The staff was helpful but could only issue one key which was fine and it was a very easy check in process. Upon getting into my room, it was not very spacious but it was me new, neat, comfortable, and had all the basic necessities. The only thing that could be better is the TV quality, it's 720p with no HD. The breakfast downstairs was one of the better ones, eggs, beans, yogurt, cereal, and 24/7 coffee, cappuccino, and hot chocolate! Summary - I was not expecting much but this went past my expectations for the price paid.

I booked a two-night stay through Expedia and reserved a king-size bed. After driving seven hours…read moreto get there, I was told at check-in that my room was unavailable because the hotel was overbooked. When I asked to speak with the manager, the front desk said the manager was not on-site. I contacted Expedia, and they tried to resolve the issue, but the hotel staff refused to help and claimed there were no rooms left. Expedia offered me a credit, but that didn't solve the immediate problem. I had nowhere to stay and ended up sleeping in my car in an unsafe area. This hotel showed zero accountability and no concern for guests. I strongly recommend avoiding this property. Their dishonest practices and lack of customer service caused me stress, inconvenience, and put my safety at risk.

Marriott City Express Plus Tijuana…read more Dear Executive Offices, I want to give a huge shout-out to Valente at the front desk of Marriott City Express Plus Tijuana. I've stayed at this hotel more than 33 times, and every visit reminds me why I keep coming back it feels like home. Valente was absolutely phenomenal. With a line of over 30 people waiting to check in the weekend of Labor Day and a huge wedding he was the only one at the counter for hours, yet he handled it all with patience, professionalism, and a genuine smile. Not only was he checking in guests, but he was also answering phones, helping with questions, grabbing luggage and blankets, and assisting Americans despite language barriers. He moved nonstop, making sure everyone was cared for, and never once looked frustrated or overwhelmed. Every time I arrive, the staff makes sure I have what I need an English speaking TV channel, an extra blanket, and quick help through WhatsApp whenever I reach out. From the security team in the parking lot, to the shuttle drivers, to engineering, to the front desk everyone here truly understands what customer service means. My Spanish isn't great, but your team's English always bridges the gap. Thank you for consistently making me feel at home. Valente, in particular, is a rockstar employee and a shining example of service excellence. Marriott City Express Plus Tijuana is lucky to have him. Sincerely, Bella

I stayed here for one night after a dental appointment in the SIMNSA building a few minutes away. I…read moregot a room with a full size bed and a convertible couch for about $190, for two people. The staff at the Lobby was very kind and accommodating, the service alone has convinced me to return again for future visits. We had dinner to the right of the lobby and ordered the ribeye tacos, & chicken breast with a side salad. We had vouchers for discounted drinks gifted by the hotel and overall I highly recommend it. I'm surprised the ratings are low. If anyone is unhappy with the dinner I highly suggest, ask the staff "What would you order?" My server for dinner was Manuel and all his recommendations are a solid 5/5. It's in the same area near the lobby, not a buffet, sit down with a menu. Breakfast is free with the stay. I also noticed this restaurant makes it a point to serve beverages that are good for your health. Prior to breakfast they served us a warm glass of lemon water before we started our meal. There's also a selection of fresh juices, I selected the green juice; with cactus, pineapple, spinach, lemon water, and yes it had all of that in it. There's other juices available but that seems to be the most health conscious one out of the three. I ordered the Veracruz breakfast and it was absolutely delectable. In the evening I hung out on the 4th floor where they have a nice roof top pool, jacuzzi, bar, garden, etc. They also offer Yoga early morning and provide the mats and blocks needed. I wanted to try it out but it seemed my coworker wasn't interested in any of the activities offered. I wanted to make sure my coworker had a nice impression of our medical visit. I did however order two beds and was charged for a two bed unit online and I have a feeling they thought I was married to my coworker. I did not complain and used the couch instead. I was tired and just wanted to relax. My only reasoning for a 4 out of 5. I highly suggest if you come with someone you're sharing space with to definitely add that in your notes when booking. I was only there for one night and did not want to make a big deal out of it. Additional information: they do offer secure parking and a pass to easily navigate in and out of the premises.

Quartz Hotel & Spa exceeded my expectations in every way. From check-in to check-out, everything…read morewas top notch. The property is beautiful, clean, and very well maintained, and the staff was friendly and attentive throughout my stay. The rooms were comfortable, and the overall atmosphere was relaxing and upscale. One of the highlights for me was the spa. The experience was absolutely wonderful and added an extra level of luxury to the trip. If you're looking for a place to unwind and treat yourself, I highly recommend Quartz Hotel & Spa. I would definitely stay here again!

To get to the lobby you need to go up to the 2nd floor. The breakfast area, gym and some conference…read morerooms are also on the 2nd floor and the rooms start on level 3. My room was nice, clean and roomy. It had a kitchen area but only a queen, although it seemed smaller. It was firm and comfortable. The TV cable channels were odd in that I could not get back to a movie I had started. Breakfast was very good with lots of options. Today there were eggs with pieces of hot dog, refried bean [and they were very good] long with quesadillas and two kinds of sauces [red and green]. There was also some chips and cheese to top off the beans. On the other side there were pan dulce, toast, fruits and many other items as well as two types of juice and coffee machine that makes coffee, Americano's, espresso, lattes and even more things that I do not remember. The parking garage is below the hotel with security so it's very safe.

Putting one star on this hotel is crazy! It should be ZERO STARS !! HORRIBLE !! We reserved a room…read morethrough Expedia & once we got there the receptionist had already cancelled our reservation. I'm sure they wanted to sell the room for more money!! The lady said they " had sent us an email saying the room was no longer available" which was all a lie until now we haven't received that email lol No se hospeden aqui!!! TERRIBLE !!! Para q reservo una habitacion si al final me la van a cancelar cuando llego. Lo q hicieron fue RREVENDER EL CUARTO POR MAS DINERO. HORRIBLE!!!

Cutest small hotel in Tijuana. It was our first time in Tijuana and were only staying for one night…read moreso I booked this on a whim, but I was blown away by not only the aesthetic of the place, but the customer service from the gentleman in the front, cleanliness was on point and hotel is located in a calm area. Not a lot of walkable places nearby for food etc but quick Uber 5 min ride will get you anywhere.

We were trying to find a nice and cozy place for one of our TJ STYLE brunch events, it was a…read morespeciality blogger event with limited seating, 20 people. One of the things that we loved was the privacy that we had and the service for our private event. The food was great! We had a great time at the restaurant Peregrino inside the Alou Hotel Boutique. Every guest enjoyed our brunch, the style of the Hotel, and the window at the corner with views of the city. The parking was my huge concern, but they have friendly valet parking which was very convenient! Our social media group posted some great pictures and many of our social friends have since visited the Peregrino.

Not bad for the location, reminded me of a motel 6 but a bit nice with no pool. The breakfast was…read morekind of shitty, but the staff was nice.

Stars for the price. Cheap, clean, and secure. Free wifi and a private lot with security.read more