Small lobby with one classic elevator to use. They are connected to another hotel which they work…read moretogether. Our room was really large and spacious with a very nice bathroom. Bed was super comfortable with ocean wallpaper with fishes. We did find a take out box in the fridge from the previous guests. A three minute walk to the train station which was nice. I would not recommend walking the port at night. Good location overall and staff were nice and spoke English. Wish I could have used the spa!

Hotel Continental was recommended by our tour coordinator since its close to the Principe Railway…read morestation where our shuttle bus would be picking us up and taking us to the cruise port in Savona. Don't expect anything overly fancy since the hotel is old as could be seen from the antique elevator system. Space is also limited in Italy so you'll notice buildings are built upwards with limitations to room size. But the lobby area and room was clean. The front desk speaks some English which is helpful. We stayed 2 nights, one night before our cruise and then one more night after our cruise. ----- Review after first night's stay: I'd say my main gripe is that the bathroom is way too tiny. With a narrow layout, it's challenging for even one person to maneuver in there. While using the sink, you're practically sitting on the toilet. They have a bidet which for us went unused. I really wish they would have used the limited bathroom space more efficiently. The shower is so compact that it's hard to wash yourself and they don't even have anywhere inside the shower to put the soap and shampoo. So I ended up pulling the plastic chair that's in the bathroom, next to the shower to use as a toiletry holder, and sticking my hand out to grab what I needed. It was a bit awkward and inconvenient. ----- Review after second night's stay: The room seemed bigger although most likely there wasn't much difference, only a better layout. The shower was bigger with a tub and with a more square layout, the bidet did not get in the way. It was definitely more comfortable than our first stay. ----- The first night was reasonably priced at €76 which is just under $85 with the current exchange rate. I paid a little more for our 2nd stay, €105 which is about $112. My reservation shows "Classic Room" for both so I imagine it was slightly more being Saturday night vs. Friday night and not necessarily the room we received. But which room you end up getting does make a difference in experience. If I had to choose again, I'd probably stay here again due to the convenience and proximity to the railway station. You can literally see it from the front door and it was a short 2 minute walk. They also provide free wifi and outlet adapters per one of the signs, but I already had my own. If you want something fancier, the clerk said their sister hotel, Grand Hotel Savoia, is directly next door and he claims it's a 5-star establishment.

This is the cutest hotel right in the heart of Monterossi. Amazing views of the coast and…read morehillsides. Quaint, clean rooms (with great AC!) and exceptional service. I was only here two nights but loved it so much I wanted to stay longer; sadly they were booked up. The location truly puts you in the middle of Monterossi, making everything easily walkable. I can't recommend this amazing hotel enough!

Couldn't love this place more. .3 miles from the train station. Platform to door. It is family…read moreowned and operated, and they will make you feel like family. We got the top floor. Well decorated and laid out room. Beautiful view. But now, I would want a room with a balcony. The shower offers good pressure and plenty of hot water. If you want beach towels, you can pick them up at the front desk on your way out. They are a "green" facility, so you can get train tickets at a much cheaper price. They can also book your hikes. There is so much to do here. We stayed 3 nights 4 days and I wish we had 3 more nights. We did get to visit all 5 areas and hike 4 of them. Don't eat at Pastaria. There's a reason they always have plenty of seats. You will want to eat at Ciak and Emy's way. Our favorite grocery store was Crai. Walk straight back and they have vino on tap. 6€ for a liter! You can also take scuba tours, bike tours, kayak tours. Oh, you can pay extra for breakfast included. It's a generous breakfast. And the husband makes a "cake of the day" that is always award winning.

Nice basic hotel relatively affordable…read more Rooms are spacious, clean, and pretty modern Nice bathroom too Rooms have terraces facing the beach Nice courtyard Complimentary breakfast Nice and quiet

Small and cute hotel the only problem is that we came in April and it was in seasonably cold and…read moredropped down to the 40s. I had to ask for three blankets to keep warm. They refused to put up heat. The coffee is not very good and the breakfast is, very average. If it's chilly, you can't use the indoor space too gather because it's too cold. I'm not sure what it's like here in the summer, but the rooms are clean and cute and have all the basics that you need for the price.

I was guest of the BEST WESTERN City Hotel in Genova as they supported my travel writing conference…read morehosted in Genova, the Travel Blogger Elevator. Although I would have found a comfortable bed, a clean room and a good location for discovering the city centre o Genova elsewhere. The Best Western City Hotel impressed me with its staff, so welcoming and nice, everyone. I enjoyed working in the brand new hotel lounge, very stylish but most important, free WIFI, newspapers, iPads... a coffee and drink corner where you can sever yourself at any time. Strange to say, but it made me feel very welcomed thanks to the open minded people and the relaxed atmosphere. Special mention to the owner Gianfranco and the hotel director Antonella. You can feel how their heart beat for delivering high quality accommodation, thinking out of the box with new concepts and services. Really great...thumbs up!

OK hotel. No complaints. A little boring, but good services, clean and a very good breakfast buffet…read moreas they go.

This little bed-and-breakfast is fabulous! My husband and I stayed here for a couple of nights…read moreduring our honeymoon and are so happy we found La Poesia. The rooms are small, but beautiful and comfortable. They all have air conditioning. We were greeted with a nice meal and bottle of champagne on the lovely outdoor patio when we arrived. The included breakfast was the best food I've ever had at a hotel - all freshly made! Our room was quiet and the hotel is located away from the hustle and bustle of all the tourists. It's a short walk to all of the shops and restaurants.The price isn't the lowest in the area, but you definitely get what you pay for. I'd highly recommend!

We absolutely adored our quick trip (2days) to Rapallo and this charming hotel. Beautiful views,…read moreexcellent service and perfectly located. Drove to Rapallo after spending 3 days at Lake Como (hotel reviewed separately). We arrived on Sunday afternoon (drove in from Como). Upon checking in, weather was perfect so we went out to the pool area for some fresh made Bellini's and to catch some rays. Very nice and large area to lay out. Walked down the steps for a dip in the Sea. The gym is also excellent. Fully stocked with machines and free weights/dumbbells, treadmills and elliptical. Plan was to drive to Portofino for dinner. Being that it was Sunday evening and Mother's Day, traffic was light and parking was easy. Took advice from Angelo at front desk and went to a fabulous restaurant in Portofino "Dai Gemilli". (Amazing! Highly recommend) The next day we caught the ferry and took a trip back to Portofino to see the sights and light shopping. Ferried to Santa Margherita for lunch and walking around and back to our hotel. Will definitely stay here again our next trip to the area.

If you have never stayed at a quality hotel then this will be a fine experience for you. They are…read moreclearly coasting on the beautiful location that they are lucky to have. The hotel is well past it's golden age and it shows. The Excelsior Palace Hotel is a joke and a disgrace to all 5 star hotels. I have been treated better at a truck stop gas station, the staff (aside from a select few) are all extremely unprofessional and unpleasant to be around. They do not listen and talk over you, have an attitude when you ask simple questions and punish you if you ask for help. If you are used to staying at 2-3 star hotels you will have a fine experience. But if you are looking for quality, you won't find it here. Your money will be better spent at a villa or literally anywhere else. I can't say I was satisfied after any meal and was shocked by the high price and dismal portions. I can't speak for the lord byron restaurant because it was closed while I was there. My review on the food is for the beach club restaurant. Additionally, they only offer a buffet style continental breakfast. If you don't care about sick children breathing on all your food before you eat it then enjoy! Whatever the case, I do not recommend this place to anyone and it's baffling to me that they are able to maintain a 5 state status.

Loved it. It really is a 2 min walk to the beach and a 5 min walk to the train and a 10 min walk…read moreto town!!! Staff was beyond nice ! 5 stars just for the staff.

Had a lovely stay close to the beach and a great breakfast array. Lots of good gelato nearby and a…read moremarket in old town.

We loved AC Hotel Genova! We stayed last month in our trip to Italy and we are so happy we found…read morethis hotel. Clean and spacious room. The hotel is great with nice amenities and the best part is the terrace with beautiful view from the city and the Mediterranean Sea

I'm not sure what hotels the previous guest whom gave this place multiple stars are comparing this…read moreplace to. As a lifetime platinum Marriott member; this is one of the worst hotels I've ever stayed at. I've stayed at roadside motels with better service. Maids don't replenish towels, soaps or the "complementary" waters; restaurant staff are politely rude and the internet is EXTREMELY unreliable. If your job and/or home life relies on the internet to maintain relationships; I can guarantee you won't be impressed. During breakfast at their "restaurant", I clearly observed a back office clerk come to the front desk and admonish a front desk receptionist in the presence of guest attempting to check out. Although I don't speak Italian, it's the same tone in any language. The receptionist are helpful but clearly have no support from management. Blatantly, the management here is trying to cut costs. I stayed for over a week and will not be returning.