Such a nice modern hotel, located in a happy safe area with good restaurants and bars close by…read more I loved my stay there, easy to uber into the city, and taxis close.

Do not recommend. The staff is unprofessional and seems to have an issue with a certain demographic…read morevisiting their hotel. If you are a person of color then I recommend that you take your business elsewhere. Usually, I am a fan of NH hotels, but according to this particular Nhow they are not apart of NH hotels. The Nhow has a more modern and artsy concept. Once again, there are far superior hotels near the city center that will be more inclusive of its guests.

Felt like getting some fresh air and this was the perfect spot. Great hosts. They treat you well…read moreand keep everything clean.

Ostello Bello was fantastic. The service, cleanliness, location, and room were all excellent and I…read morewould highly recommend staying here if you're looking for a good hostel experience.

Great staff, nice area, tasty breakfast, 3 minute walk to M1 metro station. Very cute classic…read moreeuropean hotel

Hotel was clean. Service was wonderful. Very friendly and helpful. I have stayed there several…read moretimes and I will stay there again

I had the absolute pleasure of staying at Art Hôtel on a business trip. The hotel checked every box…read moreon my ideal stay list. A warm and welcoming staff, fantastic location, steps away from the beautiful Canal and close to the Metro. The hotel is tastefully designed with a lovely breakfast room and multiple indoor and outdoor seating areas. And a rooftop and spa area that I didn't get a chance to enjoy. My room was clean, modern and well appointed with a small outdoor space. A toweling robe and slippers were a lovely addition. The hotel breakfast was quite extensive, fresh and delicious with kind and attentive servers. A special treat was the happy hour with an impressive selection of complementary hors d'oeuvres. The Art Hotel met and surpassed my every need and more.

TLDR; abusive staff member and inhumane practices…read more The worst hotel I've stayed at my entire life. Very rude and stalker front desk man who clearly hates his life to be obsessively monitoring each guest. He doesn't understand customer service or basic human decency at all. Just the one man with glasses (sorry I don't know his name) ruined my whole experience. I would never recommend this hotel. If management sees this, you should consider hiring someone else to take over the night shift. It was unbelievable. It was so bad that I had to book another hotel just to get away from this inhumane man. Really! I'd rather pay more to be treated with respect and have my own privacy at a so-called 4 star hotel.

The room smelled like smoke, there was mold in the walls, the blankets have probably never been…read morewashed since I got skin irritation and bites from mites. This place should be completely cleaned, sanitized and checked for mites, bed-bugs and other creatures.

We stayed at Hotel d'Este in Milan when visiting with our daughter last year in June. She was…read morestudying at Bocconi University which is nearby. This was our first vacation in Italy. The hotel has a beautifully decorated and spacious lobby. We stayed for 3 nights at the beginning of our trip and 2 nights at the end of our trip. So we ended up staying in two different rooms. Both rooms were very clean and comfortable. The rooms looked newly remodeled. It was very hot outside that week and the air conditioning kept our room comfortably cool. The first room faced the street and had an interesting street view. Even with facing the street, it was a very quiet room. The only drawback was that the wi-fi in this room only worked if we stood right next to the entry door to the room, but we managed so it wasn't a problem. Our second room that we stayed in at the end of the trip faced the back of the hotel and was a larger room with no wi-fi issues in this room. The front desk staff offered to keep our extra luggage in storage at the hotel while we traveled to other cities mid-week. The free breakfast buffet which was provided at the hotel every morning was fantastic!!! It included prosciutto, cheese, assorted croissants, fresh fruit, assorted juices and much more. It was the best breakfast that we ate while we were in Italy. A nice waiter, named Maximillan, realized that I liked 2 lattes with my breakfast each morning, and always came back to my table to ask if I was ready for my second latte. All of the staff at the hotel were very friendly and helpful. Most of them spoke excellent English and were eager to help if we needed anything. I highly recommend that you stay here when you visit Milan.

Convenient location to airport. Rooms small but nice bathrooms. Restaurant is open at 7 pm, food…read moreis decent. Breakfast in morning is great with plenty of buffet selection .

I stayed at the hotel this past August to attend the Monza Formula 1 Grand Prix and also spend a…read morefew days in Milan. The location of the hotel was perfect, as it was situated at a midpoint. The facilities were excellent, as were the rooms. However, I encountered a couple of issues, and unfortunately, the staff that assisted me had a rather poor attitude. On the second night, I discovered that the room's safe was not functioning; it got locked, and I had to request assistance to have it opened. This happened on a Thursday night, and early Friday morning, I needed my passport, which was inside the safe, as we were going on a tour to Switzerland. I couldn't sleep, worrying if someone would arrive in time the next morning. Fortunately, they did, and the safe was opened just in time. Due to this incident, I decided not to use the safe again and instead left some money inside one of my bags. Big mistake! The night before my check-out (scheduled for the following morning at 6 am), I realized that the money I had left in my bag, around $700, was missing. That same night, I went to the front desk to speak to the hotel manager, but they informed me that since it was Sunday, there was no manager available until after the time of my planned check-out the next day. I asked what I should do, whether I should call the police or take other actions, and they responded with a very poor attitude, saying I could do whatever I wanted. In the end, I know my mistake was leaving something outside of the safe, but I didn't expect the staff to search through my bags looking for something to steal. The following day, I emailed the hotel manager, who apologized but essentially blamed me for not requesting a room change when the safe wasn't working. She also claimed to have tested the safe, stating that it worked, although it clearly didn't in my case.

Front Desk staff service staff was very good. Walter, the head Concierge, is amazing. Indy (I'm…read morenot sure of the spelling) was a fantastic server in the restaurant.

Delightfully spectacular stay. The accommodations are lovely and soft and sweet. Wine, water,…read moreflowers, fruit and chocolate are common to find upon arrival. Such a lovely stay. Such lovely memories.

Disappointing Stay--Not the 5-Star Experience Promised…read more We were truly excited about our stay at Magna Pars Hotel in Milan. The communication leading up to the visit was great, and I was looking forward to what seemed like a luxurious and unique experience based on the hotel's website, YouTube videos, and various online reviews. Unfortunately, the actual stay left us disappointed on multiple levels. We booked a family suite, but upon arrival, the room we received looked nothing like the photos online. Even the hotel staff agreed that the pictures were misleading, but we were told that "we booked what we booked" and there wasn't much that could be done. There was no manager available on a Sunday, which I understand may be part of local customs, but as guests, it left us feeling stranded without support. We even contacted American Express in an effort to leave early but decided to stay and accept the situation. Eventually, we were offered what was called the "presidential suite," which turned out to be just a basic room that honestly could have passed for a standard family room. The sinks were backed up, the tub's water stopper was broken, and by this point, we no longer had the energy to continue requesting service or complaining. The overall hotel experience also fell short of the polished image they present online. There was no bellhop available to help with bags, no friendly greeting or welcome as seen on YouTube, and no opportunity to create the personalized scent the hotel boasts about--apparently, the staff responsible for this is not consistently available, though that is not mentioned anywhere in their advertising. We never saw the rooftop either, as it was closed, something else that was not communicated in advance. Additionally, we paid for parking but had to retrieve our own car, which felt more like self-parking despite paying for what we thought would be valet service. To be fair, the two front desk ladies were very kind and seemed to genuinely care, though they appeared limited in what they could actually do to improve our experience. I also appreciate that a manager eventually stepped in via phone on Sunday to try and make things right by changing our room. As someone who travels frequently around the world, I understand that not every stay will be perfect. But I've learned that not all 5-star hotels are created equal, and sadly, Magna Pars fell short. The online presentation and photos create an expectation that simply isn't delivered in person. Overall, it was a disappointing and disheartening experience, especially considering the price point and the luxury image the hotel promotes.

Love this property. Each room unique scent which is subtle and soothing. Beds are plush and sheets…read moreare of very high quality. Great view from the room!