Cute hotel I thought their service was amazing and it's located not far from the city center. It's…read morea boutique style hotel very very unique. Clean rooms and showers

This is a nice hotel at a value price. My room is comfortable but small. The bed is very high…read morequality and the pillows are divine. The cleanliness is very good and the towels and linens are new or near new. The water pressure in the shower is strong and relaxing. The type of pressure you hope for when traveling. The amenities in the room are simple. Lots of outlets, free WiFi and a nice flat screen TV. When I open my window I get a fantastic breeze of fresh air that makes the room feel less public. I have had cafe and food in the Restaurant and it is excellent. The pricing is very basic and the quality of food and service is good. There are some other lower cost eating options close by if you want to adventure out. There is also cold drinks and cold beers in the cooler in your room. This was a nice unexpected surprise. I recommend this location if you need to be in this part of Madrid. I would have gone 5 star at this price point if the WiFi was not so bad, it is just good enough for text and simple email-no attachments.

This hotel definitely looked nicer in the lobby than it was in the rooms. Walking into the lobby, I…read morehad high expectations because it looked pretty nice, updated and well-kept. However, the room was extremely underwhelming. The phone smelled AWFUL, which gave me really weird vibes. The walls had stains all over them. The beds were extremely uncomfortable. My roommate literally yelled "ow" when he sat done. Carpets were stained and gross. Everything smelled like smoke. Some positives: the food was decent, the gym equipment was nice and there's a spa.

i wish i could put a zero on this room because why was there a poo everywhere to the bathtub to the…read moretowel plus the light is falling apart and we got a room downgrade

Que comida más rica!!! Unos de mis favoritos lugares!! Lo súper recomiendo buena gente, buena…read morecomida y un muy bien tiempo!!

This hotel was cool…read more Stayed here on a Contiki tour for 2 nights. The neighborhood is definitely far from the city center, but very close to the train station. However, the hotel is clean, well-kept, and nice. I would sacrifice these things for a train ride to the city any day. The breakfast is also very diverse and tasty! It seems relatively modern with a nice theme, enticing pool, and flat screen TV. Shower is large and clean as well. The staff is not very nice. The wi-fi is extremely expensive.

Stayed here for 3 nights and after staying at another Tryp right on La Gran Via this hotel felt…read moreextremely far away. I had to stay here on certain nights of my trip because of my Contiki tour booking. The hotel is easily accessible my metro or train at the Chamartin station. Metro is about 12 stops into the city center and the train is only 1 stop so take the train because it is faster. The rooms themselves are very nice and clean. They offer a mini bar option as well. My only complaint is the room doors slam pretty hard. So I was constantly hearing doors slam shut throughout the night as my fellow Contiki travelers arrived from their evenings out.

My boyfriend's company booked this hotel for us because his conference was literally next door to…read morethe hotel. The decor was very modern, the rooms were a good size and comfortable. They have a restaurant downstairs that I never ate at because they don't open until 8pm. I still don't understand how the Spaniards eat dinner around 10pm... Their cafe that served Mediterranean food seemed to be open for most of the day which was convenient. What I hate about this hotel is the location. During morning peak commuting hours it could take up to 30 mins to reach downtown Madrid. My taxi ride cost on average $30 to get down there and then another $20-$30 to get back in the evening. If you're here on business and you don't have time to do any sight seeing then by all means consider this hotel. The staff was very helpful and nice during our stay. If you're here as a tourist, STAY AWAY!!!

From the owner: Moderno y bien comunicado, es un alojamiento perfecto para su escapada a Madrid…read more El hotel Occidental Castellana Norte (hotel miembro de Barceló Hotel Group y anteriormente Barceló Castellana Norte) es un hotel urbano situado en la zona de mayor crecimiento de Madrid, al norte del Paseo de la Castellana, con fácil acceso y con excelentes medios de transporte para llegar en pocos minutos a los lugares más destacados de la ciudad, como al aeropuerto (T4) a 8 min. en tren de cercanías, Chamartín en 5 min. en tren, Sol en 22 min. en tren de cercanías, IFEMA en 10-15 min. en coche y la estación de metro a 5 min. a pie.

Amazing service! We checked in at 9am no issues no extra fee nothing…read more Everyone from the front desk to the door man was nice! Just incredible service. The rooms were clean ! Heated floors! Large beds . Water and chocolates upon arrivals I mean it was just a great home away from home

Le cuelgan a los clientes latinos repetidamente, discriminan al latino por el acento, cuelgan en…read morerepetidas ocasiones, se ríen en el teléfono y nadie da el nombre para poder poner quejas, que experiencia tan desagradable

Staying at this hotel the evening before our flight home and dinner was phenomenal! The customer…read moreservice was absolutely outstanding! Love this place for their amazing staff and attention to the customer. I would stay here anytime while in Madrid!! All of the menu was tantalizing so you cannot go wrong!!

Wonderful hotel. The pool and outdoor area was amazing. We took a trip in September. We speak not…read morevery good Spanish but the staff was helpful. The rooms were clean and we had a lovely suite with a large tub. Concierge always had a taxi waiting for us when needed. Highly recommend!