Best hotel in the world. We've been everywhere and this hotel went so far above and beyond it's…read moreworthy of this review. From the months leading up to our stay to our initial steps into Grindlewald from the train station they thought of every way possible to make our stay extraordinary. We were there from Christmas Eve through the 30th and had the most magical Christmas. They brought a mini Christmas tree up to our room upon request so we could have an authentic Christmas morning with our kids. Staff reached out months prior to find out our son's names and then Father Christmas himself handed out personalized gifts to every child using their full names at a Christmas gathering. Even for the adults was a once in a lifetime experience. Skiing from this hotel location is a Breeze. Couldn't be a better location. The views are incredible. The pool table was one of the huge highlights of our stay. Food is amazing. Breakfast easy and divine. Can't say enough. You meet the owners and their family. You feel the love and care they put into the place. We've told everyone it's a place you must visit!

Beautiful hotel with an amazing view of the Eiger. The hotel is close to the train station and also…read moreprovide free transfers if walking is difficult. We got pickup in a Bentley! Highly recommend getting breakfast with your reservations as their breakfast brunch is really decent. Definitely request room with view of the Eiger as the view is absolutely stunning. We also tried their cheese fondue experience in a gondola and worth the experience.

Very nice hotel with excellent views…read more Traditional Hilty Stubli restaurant inside has some of the finest fondue I've ever had.

Experience and food was very good but the main waiter was an absolute jerk. We had eaten here…read moreearlier in the week and enjoyed it so we returned for a second time. When we place our order The language barrier was a bit of an issue and when they delivered food 4 of the 6 were correct the other 2 was not what we ordered. He became extremely defensive and insisted we were wrong. He brought the correct meals but charged us for both and would not take off the bill. We had to pay for food we did not receive. He did not have the nerve to address it with us. Sending a young waitress out to deliver the check and to inform us we had to pay. When we requested to see him he refused.

We stayed here for 4 nights. We were very pleased with the hotel, which has great amenities, on…read moresite restaurant, spa, gym, and an indoor swimming pool. The hotel and room was very clean and housekeeping took good care of the room during our stay. We had a spa date and enjoyed this service greatly after a long day of hiking. At night time there is lots to do without leaving the hotel as their bar stays open until late and they have so many seats where one can sit and enjoy a night cap. Walking distance from the lift up to Grindewald first & within a few steps to lots of eateries!

We had a nice stay at the hotel and enjoyed their services. The front desk was helpful and…read moreaccommodating. The hotel is well maintain and kept clean. The location is very central and everything is easily accessible. The hotel provides services of picking and dropping from the train station. They picked us up and dropped us off at the train station. Breakfast was included in our reservations and they have nice buffet style breakfast with lots of great options . The swimming pool is nice to enjoy as a family. They also have a kids play area. Loved their outdoor patio with the beautiful views. I am taking two stars off because the housekeeping never took the towels that I kept on the floor to be taken away and replaced. Instead of replacing the towels that were on the shower floor, they folded the wet towels and put them back for us to use instead of giving us new ones. Also, their hotel restaurant adlerstube - has really bad service. The blond lady is extremely rude, they kept us waiting to order for a really long time. Finally food arrived and it was really good but again no one came to check if we needed anything. Also the check never arrived , finally waiting for a good 20 minutes I went up to ask to pay. Food was good but because of the service it ruins the whole experience . The hotel needs to be mindful of this and make sure they are looking into it.

AMAZING view of the waterfalls, such good service cant even describe, the rooms are beautiful and…read moreclean, and the free, included breakfast was super. This hotel has a game room, outdoor seating space, a picnic room for you to cook/ refridgerate food, or just a nice pizza night with your friends. Also, free chocolat+ holunderblüte!

We really enjoyed staying at this hotel. So we booked one of their attic rooms and then panicked a…read morelittle because shortly before the trip they sent a warning email about the room.... Ha! It basically said the room was up a bunch of stairs and also has no air conditioning, but it was pretty much the only affordable option so we risked it. I really loved the attic room! The weather was perfect for staying there (cloudy, drizzly, cool.... Not so good for seeing the sites, but you know). The window overlooked the street, which was great. The beds were comfy. The shared bath and shower were tiny but you could see a waterfall out the small window... so cool! Also, the breakfast was huge and delicious. The property had lots of nice communal spaces and had tea and coffee available all day. I really liked staying here!

Wow what a gem! We were in Grindelwald after a long day of hiking and in the mood for some pizza…read more We noticed the terrace of this hotel restaurant overlooking the mountains and walked up and scored tables outside. We ordered a salad and a meat based pizza. The salad was fresh and refreshing. The pizza was excellent on the level of pizzas we had on our 10 day travel through Italy. Service was very friendly. Will try to stay at this hotel in the future.

Amazing unassuming place in the hotel- we've been to Grindelwald 6 times now from the US and had…read morenever tried this hotels restaurant before this week!! What a great place- great service and terrific food. We had the pasta bolognese and a spicy salami and olive pizza with a house salad and house dressing. Also a great Portuguese wine by the glass. The prices are very reasonable for the area with extremely generous portions. We loved the cozy vibe of the seating near the street and the chef making the pizzas and sauces right there- we will definitely be back on our next trip!

I stayed here for two nights with my girlfriend and 8-year-old son while touring Switzerland. This…read morehotel is incredible! It's a little off the beaten path; just far enough from the crowds of tourists and up a hill to get a sense of quiet and solitude and offer great views, but easily accessible to the Main Street in town with just three minutes' walking. There is a surprisingly spacious parking lot out front given the tightness of the region. Our room was spacious, clean, with lots of storage space and a mini bar and fridge. There was also a bench and table with two chairs directly outside of our room to enjoy the view. The restaurant downstairs is excellent as well. Picture a Swiss chalet in the mountains and this is probably what you're imagining. Wood trim, fire place in the corner, giant cowbells on the walls, etc. the breakfast included was an excellent spread of breads, cheeses, meats, cereals, etc. We loved it and would recommend this to anyone staying in Grindelwald!

I Have always wondered what the hype was all about with cheese Fondues. I never understood it until…read moreI went to the source of the cheese world which is Switzerland. The cheese was just so creamy and full of flavor. And the bread as well as the meat when twirled inside the cheese, makes it's all moist and delicious as can be! It's pricy don't get me wrong however, we were in Switzerland so that makes sense. Service- 10/10 Ambiance - 10/10

We stayed in this lovely hotel in Lauterbrunnen in early March. The rooms were charming and unique,…read moreso unlike the large chain hotels. It was clean and the bedding was SO comfortable! Our room had a good sized balcony with table and chair and absolutely breathtaking views of the mountains. The location is excellent, just a few minutes walk to the train station as well as the gondola to ride up the mountain. Also close to shopping at three coop store. Breakfast was included and was excellent. Coffee and tea available 24/7 in the lobby. Staff super helpful. Would definitely stay again!

Loved our stay at this property in Lauterbrunnen. Not sure how/why, but we ended up with the 007…read more(James Bond) suite. Smelled faintly of cigarette smoke (rooms are non-smoking, but they allow smoking on the balconies), but I just kept the window open and that helped. The room was clean and spacious with a beautiful view of the falls. Usually we don't like to eat at the hotels where we stay (unless we have to), but the restaurant here was top notch. Liked it so much we ate there 2 of the three nights we were in town. I had the deer both nights, absolutely scrumptious). Their pizzas seem popular, though we did not have one. Super conveniently located across the street from the train station and next to the cable car up to Murren and next to the Coop Grocery (easy to pick up snacks or a bottle of wine). Not for the faint of heart, though. Dragging our bags up the hill to the property was a job - thankfully we were up to it, but if you're booking keep your fitness level in mind (or maybe the hotel offers some sort of help? I didn't ask.) I would definitely recommend staying here. If ever back in Lauterbrunnen, I would stay again.

Much more inviting and friendly than Löwen, but sans view. Elvis style waiter added élan. Sausage…read moresalad and Casimir Rice were standouts!

(3.75) ~ Good Overall Food & Service…read more MENU: ** Water(Valser) = (4) very good * Local Air-dried Beef & Smoked Sausages = (3.75) Good * Bread = (3.5) good SWISS ICE CREAM: ** Chocolate = (4) very good ** Banana = (4) very good * Plum = (3.5) good * Whipped Cream = (3.5) good

My family and I are in Switzerland for a few days and we had an amazing experience at the wine…read moretasting. The wine room is beautiful and our sommelier Hank provided a five star experience. Lastly, the wine was excellent!

Where do I start with my favorite hotel I've ever stayed at?…read more So this is in the small town of Grindelwald, and getting here by public transportation is SO easy. You can walk from the station with your luggage, it's not that bad. If you rent a car they also had parking available too! It has everything you need: amazing rooms with views, a restaurant, bar, spa, a FREE laundry room, gym. I knew coming here it would be my time to relax and not really do much as I was traveling other places before. I picked this hotel for many reasons, but basically what I listed above was it, and once I arrived, everything exceeded my already high expectations. I had room 106 and it had the LARGEST patio ever. It came with a double swing, patio seats and table, and where do I even begin with the amenities in the room. A fantastic bluetooth speaker, bathrobes, slippers, coffeemaker, cups, wine glasses, etc. It was the most comfortable room ever. Spa was hands down just as gorgeous as it looks. Seriously message me if you want me to gush more. If you plan on wanting ZERO plans and just hanging around taking advantage of the hotel, this is your spot. The staff worked so hard- Dominique I saw you each morning for my FREE (included) breakfast and she was so attentive and sweet. Roger, my massage was AMAZING. Fabulous technique! I want to hug everyone who was there for my vacation 2/21-25 THANK YOU SO MUCH! If you're on the fence, you shouldn't be! BOOK THIS NO MATTER WHAT you will feel right at home! They even gave me parting cookies at check out, like for real, you guys are just magical.

Room= clean with nice bathroom but the sheets on the bed were horrible. Duvet was very thick and…read moreheavy and room (entire hotel,actually) was very hot. We had our window open all night. Staff are friendly and knowledgeable,and willing to help. Very disappointed in the food for dinner but breakfast buffet was nice Good location. A Walking around town, I wish we had stayed at the much less touristy Hotel Goldy

Extremely disappointed with this hotel. Please stop advertising that it has AC. I paid extra to…read morefind a hotel that had AC. The room was hot the bathroom was like a sauna. I was told the AC only gets 5 degrees cooler than it is outside, so if you're staying here in the summer, good luck! Glad I only stayed one night. Plus the room is outdated. It's dusty which is why I didn't sit on the couches. Plus, the wall ceiling looked as if it was caving in. This was the upgraded room. I can't imagine the how the economy rooms look and feel. Staff was also rude. Only plus side is that it's close to the train station.