I wish I could rave about this hotel... It was our first stop on our honeymoon and unfortunately,…read moreeverything was a little off. Our room was very tired. Weird linen bed sheets, old floors and decor, a dangerously old bathroom and a decent view. Service felt insincere form the moment we arrived and it was clear their priority was the guests that have been returning for decades. Rooms are all different but make sure you book a renovated room or you're sure to be greatly disappointed. Beds are uncomfortable and they use scratchy linen sheets. Wifi is terrible and barely worked in the room. The 'gym' was a room with a few cardio machines. The main public rooms of the hotel are so old and really deserve to be touched up. The best part of this hotel is the view from the restaurant and bar, which you do not need to be a guest to enjoy. This is more like a 3 star hotel than a 5 star hotel. I recommend staying at the Domino Piccolo Home for half the price.

The location is what you pay for, and the view does not disappoint. The linens are fretti,(the…read moreother reviewer doesn't understand what good linens are) and every detail is minded. We enjoyed dinner at both the la terrazza and splendid Mare, both had amazing pesto dishes which are local to Leguria. Great service all around and we had a blast at the bar with the piano singer. I would recommend this to any friend looking for a romantic location.

Wonderful Portofino. The Hotel Eden is a little gem. Literally 1 minutes walk to the Marina shops…read moreand Restaurants on the Waterfront. The Room was clean and very comfortable. Air conditioning and the best shower ever. Staff were polite and helpful. Whilst there is no associated parking the owner helped to put me in contact with a local secure garage to store the motorcycle and trailer for the night. Breakfast was very nice and the best freshly made donuts Mmm. The Hotel is a converted home and so a little dated but this only adds to the Italian charm. There is no lift and the access is off cobbled streets and up several steps so not best suited to people with disabilities.

I'm visiting Portofino for the 1st time. The season is about to end, but I must say it's a must…read morevisit! The Hotel Eden is a short walk to the Marina. The service and staff treated me like I was a member of their family.

Bigger isn't always better and this micro boutique hotel is an all-time favorite stay. Domina Home…read morePiccolo is the quintessential coastal setting in an Italian hamlet, not just any borgo, but revered Portofino. The hotel is quite quaint and well-staffed even though it has something like 10 rooms. Depending on what you book, it can be quite spacious. Try for the position that faces the water with double door windows that when unlatched create a wonderful open-air experience. Breakfast is well put together and afterward a nice walk to the water down the hundred or so steps out the front will burn off 10-15 calories. Lolzsies! This area is amazing and home to the hotel's private cove and beach. Even more enjoyable is getting out and about. A stroll to the right out the front takes you to Portofino marina. A couple mile stroll to the left (yes, it's mostly safe to walk on the road) takes you past amazing homes built in to the rock faces along the road. If you walk far enough, you'll reach Santa Margherita Ligure - much more populated but a joy and quite active when the quieter Portofino has you yearning for a city of a few thousand. :) Can't recommend Domina Home Piccolo or Portofino enough.

This hotel is best for the views. Our room is very small. Like no room to put our bags anywhere…read more Bathroom is smaller than usual. Almost feels like a cruise bathroom. The views are what you want at this hotel. Right on the curve of a road to portofino. There is a direct walkway to portofino. There is also a small beach in a small bay. There is a terrace near the beach that is also a great view. Lunch was late so limited selections. Breakfast is nice with made to order omelette.

AMERICA!!!!!!!!! Alas!!! We always win baby. Scammers on the loose at this FINE (sarcastic)…read moreestablishment. Tricked us with the old switcheroo and screw you on the room. Why not charge my card for almost $10,000 in fraudulent charges and the gaslight me into thinking I'm wrong. DON'T play the nice Italian game with me buddy. After 90 days of numerous calls with the greatest bank on earth (Bank of America), they have erased these BOGUS charges. When you bank with America zero chance of getting taken by these thieves. Here are the eight's I give this hotel, 8 thumbs down, 8 mean employees, 8,000 dollars in charges, 8 days of crying my eyes out, 8 hours of therapy, below 800 credit score and 800 reasons to stay at the Splendido. On the eighth day of christmas, Jesus did NOT give us the eight hotel. My biggest wish next time we stay at the Belmond. We had the best time at the Belmond and their food was top notch. Please beware of this place as portofino is the trip of a lifetime.

Eight exceeded my expectations. The staff are fabulous, very attentive. The hotel is chic & clean…read moreand the location is quiet yet walking distance to town.

We absolutely adored our quick trip (2days) to Rapallo and this charming hotel. Beautiful views,…read moreexcellent service and perfectly located. Drove to Rapallo after spending 3 days at Lake Como (hotel reviewed separately). We arrived on Sunday afternoon (drove in from Como). Upon checking in, weather was perfect so we went out to the pool area for some fresh made Bellini's and to catch some rays. Very nice and large area to lay out. Walked down the steps for a dip in the Sea. The gym is also excellent. Fully stocked with machines and free weights/dumbbells, treadmills and elliptical. Plan was to drive to Portofino for dinner. Being that it was Sunday evening and Mother's Day, traffic was light and parking was easy. Took advice from Angelo at front desk and went to a fabulous restaurant in Portofino "Dai Gemilli". (Amazing! Highly recommend) The next day we caught the ferry and took a trip back to Portofino to see the sights and light shopping. Ferried to Santa Margherita for lunch and walking around and back to our hotel. Will definitely stay here again our next trip to the area.

If you have never stayed at a quality hotel then this will be a fine experience for you. They are…read moreclearly coasting on the beautiful location that they are lucky to have. The hotel is well past it's golden age and it shows. The Excelsior Palace Hotel is a joke and a disgrace to all 5 star hotels. I have been treated better at a truck stop gas station, the staff (aside from a select few) are all extremely unprofessional and unpleasant to be around. They do not listen and talk over you, have an attitude when you ask simple questions and punish you if you ask for help. If you are used to staying at 2-3 star hotels you will have a fine experience. But if you are looking for quality, you won't find it here. Your money will be better spent at a villa or literally anywhere else. I can't say I was satisfied after any meal and was shocked by the high price and dismal portions. I can't speak for the lord byron restaurant because it was closed while I was there. My review on the food is for the beach club restaurant. Additionally, they only offer a buffet style continental breakfast. If you don't care about sick children breathing on all your food before you eat it then enjoy! Whatever the case, I do not recommend this place to anyone and it's baffling to me that they are able to maintain a 5 state status.

Excellent food, terrible service from our waiter…read more We came to this hotel restaurant as guests from outside the hotel and were really looking forward to it because we ate here two years ago and it was superb. Unfortunately, this visit was a huge letdown because of our waiter, Menor. On the positive side, the food was excellent. The chefs in the open kitchen were clearly working hard and turning out great dishes, and they deserve a lot of credit. The problem was not the kitchen. The problem was the service. We started with cocktails before dinner, and from that moment on we felt like we were an inconvenience rather than welcome guests. When I simply asked how the tuna was prepared, our waiter, Menor, responded with, "Do you want an introduction to the tuna?" It was sarcastic, disrespectful, and completely out of line. After that, no one offered us wine with our meal, and the food came out in about five minutes, which made the whole dinner feel rushed and dismissive instead of relaxed and enjoyable. It really felt like the restaurant staff didn't care about guests who weren't staying at the hotel, which is very disappointing given how great our experience was the first time.

The location is perfect, the views are stunning, the amenities are fabulous and the service…read moreimpeccable.

One of the best classic Italian hotels With exceptional view…read more Service is perfect Restaurant one of the best in this area

What a gem of a hotel. It's located about 10 minutes from downtown Santa Margherita. The room was…read morespacious and very clean with a beautiful view. The brunch was fabulous. The staff was extremely professional and nice. The beach is located steps away from the hotel. Loved, loved, loved. I would recommend this hotel to anyone who is planning a trip to the beautiful Santa Margherita.

Lovely hotel with amazing setting. Room overlooking the sea. Hotel staff very attentive and…read morewelcoming. Food is great and the continental breakfast is a great start to the day. 40 min walk from Porto fino on very scenic walk. Pricey but you get what you pay for. If you want a cheaper place with less service and less cleanliness and not as pristine setting then go for it.

This hotel has a restaurant we anticipated would be exceptional. I had the special of the day…read more Pasta and lobster. The dish should have been brimming with flavor. Lo and behold there was no flavor. The sauce and the lobster were made for people on bland diets. At 36 euros this was a major disappointment to me. Nobody inquired how our food was. The staff asked if we wanted dessert. That was the only communication we had with them. As they say "You can't go through life on good looks alone. A stately hotel such as Miramare can not run their kitchen any less. Disappointed customer being honest.

We love the Dogi. It's easy to park, check in, and close to everything. The staff is helpful and…read morefriendly. The amenities are outstanding. We loved laying out by the pool, taking in the amazing scenery. The breakfast was outstanding. So many good things to choose from including local specialties. Their Foccacia is probably the best I've had and I lived 2 years of my life in Genoa proper and I know good Foccacia. It's the perfect place for a relaxing, charming, and romantic vacation.

We stayed at this hotel in 2019 and had a positive experience that we were excited to return. While…read morethe property was a little dated even then, the price was fair for a four- star hotel. Unfortunately, our recent stay was a very different experience. The location remains excellent and the buffet breakfast good. However, our room and surroundings, was a major disappointment, especially considering the price of €482 per night for a classic double. We were assigned a room on floor 2, in the rear of the main building, and both room and surrounding hallway felt very tired, and need of renovation. Upon walking to our room, the carpet on the stairs were badly stained and worn. A terrible impression. Along the hallway to our room, scattered old carpets in disrepair were a poor sight. Sightly old furniture and housekeeping carts left in the hallway. Inside our room, the old shower door seal was peeling off, and poorly maintained. The bathroom fixtures old. The 2 mattresses on each of our beds, were past their prime! Both had noticeable depressions that made them feel worn out and very unsupportive, affecting quality of sleep. Mattresses in this condition should be replaced long ago, especially at a hotel charging nearly 500€ per night! Very unacceptable. Small details added up--complimentary water only on the first day, and never replenished. At this price point, that felt stingy and below a four star hotel. We asked to change rooms, but were told there were none available for our first night, and then only, after asking again, did they show us another category for a following night. We were only staying 3 nights, and didn't want to pack up again and move to another room. When checking out I mentioned the above comments about the room and old stained carpet in hallway, and was told that our room was supposedly the next on the renovation phase. The receptionist said that renovations were being done in phases. Well, if that is the case, they should never charged €482 per night for an old room, they knew was in poor condition! We've stayed in many four-star hotels throughout Europe, that cost less and offered much higher quality accommodations. Based on the stay, the room did not justify the nightly rate. I would only recommend Cenobio Dei Dogi only for its nice location, not for the value.