Friendly staff, clean and good food. Close to downtown, but no action. A bit boring and saw a lot…read moreof older people. Would I stay there again? Definitely yes!

More than excellent hotel, friendly staff, close to downtown , on foot 5 minutes. Breakfast and…read moreother food at Bib Gourmand level. Tip visit the theatre, it is more then wonderful. Reminds me of Manaus and Madeira opera's My 4 stars is real, find most ratings in Yelp too high, good shpuld be 3 stars.

I stayed in September 2017. The hotel is located 2 blocks from the town square and all of the…read morepublic transportation. It's very clean and the staff are professional and helpful. The breakfast was awesome!! It had everything - fruit and yogurt bar, pastry bar, assorted cereals and oatmeal, eggs, sausages, cappuccino machine, etc. The room was a good size with plenty of storage area for clothes and luggage. The bathroom had a really narrow bathtub so when showering, I found myself always sliding. They should just remove the tub and install walk-in showers. Also, no facecloths or hair conditioner. They use that 3 in 1 soap, shampoo, conditioner stuff. Fortunately, I had my own. But no facecloth. One thing I was pleasantly surprised by - the way the hotel is laid out, there is a large Zen Garden in the courtyards that separate the two sides of the hotel. You can't enter the garden, but the walls of large windows still give you a sense of tranquility. Every time I walked by, I just breathed a little more deeply and easily. The one thing I didn't appreciate - my stay was arranged and prepaid through AAA. When I wanted to leave a day early (and I gave MORE than 24 hours' notice), they refused to refund the day's charge. Something about "commission." I don't care about commissions. If I give over 24 hours' notice, I expect a refund. So I'll look to AAA about that.

Your typical Best Western except in Germany. Good place for Americans to stay to avoid the shock of…read morethe typical German hotel experience. Nice basic rooms with big TVs. Quiet place tucked behind the street. Very convenient locations right next to the Luisenplatz for shopping and eating.

It's an ok hotel for a layover Dinner from 6pm till 11pm…read more. mass produced ..so you have to be careful and pick the non-salty stuff. Breakfast is also served. Rooms are a good size, clean. Fitness and sauna on the 5th floor. There is a small lake behind the hotel and some good walking/jogging areas around it. Very nice in the summer with lots of rabbits around. Not a bad place to stay away from the hustle of the city. No way to easily get to Frankfurt city center from here. Shuttle buses run to and from the airport. Overall better than my last layover in Frankfurt. Free wifi if you pick the cert from the front desk.

The hotel is quite nice and comfortable, but the hotel offers absolutely no service for its…read morecustomers. I'm talking about- you want to use the sauna? Pay for it. You want to use the PC below? Pay 5 euros every 15 minutes. You want WiFi? Pay for it. You want to drink water? Pay for it. I understand that Europe is unlike the states and most things must be paid for, but my previous 7 days before coming to NH I was able to stAy at hotels where at least some amenities were included. Additionally, I sent a package to NH and they had bad customer service, rejected the package, and had me run all over Frankfurt for 7 hours going from DHL to DHL tracking down my package. And because of that, I wasted an entire day when instead I could've been visiting places.

Since we found our make-over event princess for one day in 2004, we have been a regular at this…read morereally really nice hotel. I do not expect any of "our event locations" to roll out a red carpet for us. However, if they do for our customers who come to have a great time, it's appreciated. If the hotel understands that other than classic trade events we do not fly in participants from all over the world but host guests from their immediate neighborhood (= perfect targets to make them regulars for Sunday​ brunches and stuff ;-), even better. So for years, we had a great time, last under general manager Stefan Schwind, who made our mutual customer feel loved and special every time we can. Then, after Mr.​ Schwind's​ departure, sadly everything was a problem. When in our after event survey the hotel got really really bad ratings, we moved on. We tried to discuss the issue, no one really cared. A shame really, as our event is part of an entertainment group that spends millions in hotels per year.

Beautiful hotel!!! Love the staff and environment. My friend and I needed a place for the night and…read morethey were great. They speak great English and are courteous. Can't wait to plan another stay!! Bringing whole family back next time.

I have stayed here in the past and it was dated and not so nice. This time around it was all…read morerenovated and done up and he room was small but functional and had everything you would need for a short stay. It's quite reasonably priced and the hotel bar prices are also reasonable. Staff are welcoming and friendly and overall it was a good experience. Happily come here again. It's close to the airport and of course to my office. There are no options for dining in the neighbourhood but the town center is only about 1.5k away.

The name of this hotel is very deceiving of not just false advertising. It is not near the airport…read more The floor was dirty and there was mold on the ceiling over the shower. The staff was friendly and courteous but I will NOT stay there again!

I just had a wonderful night at the Am Berg. The place is Turn of the Century Victorian home…read moreconverted into a Hotel. The decor is tastefully done, and the ceilings are high and give a spacious feeling. When I arrived, it was early, around noon. The room was ready and the staff even gave me an upgrade. The room had a nice view of the street and even a small balcony! Breakfast was fresh and tastefully prepared in good German efficiency. The staff was very accommodating, they held my luggage while I toured the city after check out. He even gave me good tips on how to use public transit to get back to FRA! Bus X61 will take you back and forth from the closest train station to terminal 1 for 5 euros ! I'll book again if I decide on another Frankfurt tour.

The hospitality and service is great. The place was built ages ago and has a wonderful antic feel…read moreto it. Breakfast was fully catered my Gluten free vegan needs. Love it. A PLUS

They advertise shuttle from airport but there is no shuttle. The rooms are hot! All controlled by a…read moreCentral System. No way to control room temp. Front desk did bring a fan though. Towels were cheap. Floor was dirty. Stay somewhere else.

Nikita and Garzan, both work at the the front desk, and are great examples of employees! Both do a…read moregreat job in customer service! Both deserve to be commended and given a raise!

Business relations recommended me this hotel since it is supported to be the best in Darmstadt…read more Without having seen the others, this is probably true. It's located between the city center and the university campus. It is a real business hotel with conferencing facilities and a large underground parking garage. The rooms are nice, equipped with good beds and a powerful shower. The WiFi is at par. The breakfast is rich and plentiful, but also quite expensive. For a business stay the maximum score: 5/5. For leisure I would go somewhere else.

Acctually WHD deseves a very strong 3-star. Compared to other German smoke-smelling hotels, WHD is…read morea clean dream but there are still some (wifi) to wish for. The staff is always attentive, polite and service minded. Newly build hotel and very clean over all. The breakfast is very good and I like sitting in that light restaurant in the morning overlooking the park. The rooms are over all very nice and you get free toiletries. If you order room service you will get charged a 4 Euro service charge for them to bring up your food. There is a very small Fitness room with one treadmill (which you are not allowed to use before 8 in the morning), one cross trainer and two different types of bikes. The machines seems older than the hotel and are loud and run down. The fitness room does not open until 7.00 AM so forget working out in the morning if you are here on business. My biggest complaint is that there is no free wifi in this hotel. It seems very unusual in Germany as a whole to find free wifi for some strange reason considering both France and Spain seems to have caught onto this and most business hotels in southern Europe now offer wifi. At WHD you will get an ethernet cable if you request it at check-in which you can use for free internet. But who wants to be tied to the desk when you have to work at night in your room? I much rather work in bed or from the armchair. And your smart phone is out of comission for your entire stay because of this. Don't know why, but the no wifi thing annoyes the heck out of me. Can't WhatsApp with friends and family at home and can't get to my Spotify account for some encouraging beats at the gym. I really don't care if I have to pay a slightly higher room charge to make this happen, just get your guests free wifi! When WHD gets free wifi I will upgrade them to a 4-star rating!