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    Hottle & Associates

    1.0 (1 review)

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    Bigoski Insurance Agency - Voted BEST OF Haymarket/Gainesville 2011, 2012, 2013, and 2014!!

    Bigoski Insurance Agency

    (16 reviews)

    I give Tom Bigoski and his team my strongest endorsement…read more They've earned my trust and my business for years to come. From the very beginning, Tom was honest, patient, and incredibly knowledgeable. He took the time to answer every question I had without ever making me feel rushed or pressured. Instead of trying to sell me the most expensive policy, he focused on understanding my family's needs and explaining all of my options. One thing that really reinforced my confidence in Tom and his team was when I had a major flood in my basement last year. Tom guided me through the entire claims process, making what could have been a very stressful experience feel seamless. He was responsive, supportive, and always available to answer my questions, ensuring everything moved forward smoothly. Having an insurance agent who is there for you when you actually need to file a claim is invaluable, and Tom exceeded my expectations. I also want to recognize Melissa, Britney, and Leah, who have been outstanding throughout the past year. They have always been responsive, knowledgeable, friendly, and professional. Every interaction with them has been pleasant, and they consistently provided exceptional customer service. Whether I had questions about coverage, paperwork, or next steps, they were quick to help and made everything easy to understand. What really stood out was the team's transparency and commitment to putting the customer first. They were upfront about the pros and cons of different coverage options and made sure I fully understood everything before making any decisions. It's refreshing to work with a team that genuinely cares about building long-term relationships rather than simply making a sale. If you're looking for an insurance agency that is trustworthy, knowledgeable, responsive, and truly cares about its clients, I highly recommend Tom Bigoski and his entire team. Their professionalism, honesty, and exceptional customer service have earned my trust, and I wouldn't hesitate to recommend them to family and friends.

    After years as loyal Amica Insurance customers, our recent move to Gainesville prompted us to…read moreexplore other options--and we're so glad we did. Erie Insurance's outstanding ratings led us to Bigowski Insurance, and from our very first interaction, we knew we were in good hands. Leah guided us through the entire process with exceptional professionalism, responsiveness, and care. What could have been a tedious task turned into an easy and even enjoyable experience. Everything was handled smoothly, clearly, and efficiently--no surprises, no confusion, just excellent service. Best of all, Erie saved us hundreds of dollars a year compared to Amica, without sacrificing coverage or peace of mind. We can't recommend Bigowski Insurance enough. If you're shopping for insurance, talk to them first--they deliver top-tier service and real savings.

    Hottle & Associates - insurance - Updated June 2026

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