I highly recommend this plumbing company, I am very impressed with their services…read more My elderly clients were without toilet services and had sewer backed up into their shower. My manager called three plumbing company's yesterday to get their plumbing serviced. When I heard that no one had come, I called Wade Roberts plumbing this morning. I was assured that they would have a plumber out very soon. A plumber called to check in, with a time frame of within 1 hr. Sure enough, two plumbers arrived within that timeframe. Brock and Easton were very professional and both courteous, respectful and patient with my elderly client and myself. Every step was explained, price quoted and agreed to prior to commencing, as they worked through the diagnostics and resulting cause. They churned through invading tree roots, clearing the clogged pipe and expediently restoring services. I wish we had called you yesterday. Thank you for your excellent service.

Wade Roberts gave us excellent service on both some simple installations and on more complex work…read more All plumbing work was done as scheduled and competently. The technicians were unfailingly pleasant to work with. John westover

Excellent service and affordable prices. Thank you David and Calvin for a great job.read more

It was a multi-day job, and the guys were prompt, friendly and very thorough. Gordon was the best!…read moreHe went above and beyond to make sure everything got done.

They replaced our 25 year-old fireplace with a new Napoleon high efficiency appliance. The price…read morewas competitive and the staff who did the installation were friendly, professional, and did a great job. We also replaced all of our tiling and scheduling with the tile setter was challenging. Chris manage them as a subcontractor very effectively. I would recommend this company very highly.

Terrible experience! Their gas pipe fitter made 4, yes 4, trips to work on our gas fireplace and,…read moreof course, we had to pay for each visit. I would detail our experience, but it actually upsets me too much. I regret using this company and would caution anyone against it.

A quick review. I…read morecalled James (today is Saturday, btw) to discuss a minor electrical problem. Without hesitation, he confirmed that he can come tomorrow (Sunday). Impressive. Numerous contractors in Victoria leave the impression that the client's concerns rank right up there - just behind theirs. They either cannot possibly provide service until some future date or for some other reason. Not so James. I suspect I will be pleased by other aspects of his service when he repairs my minor electrical problem tomorrow.

James came and gave me a quote for a residential service upgrade. He was thoughtful and…read moreprofessional and quick! His price was within 5% of the other quote I got. Ultimately I chose the other contractor simply because he was the first one through the door, but I had no reservations with hiring James.

Mike & Max from Impact Plumbing responded promptly to a request for service due to a leak in my…read morelaundry room. They were kind, professional and efficient with diagnosing and repairing the plumbing issue. I felt confident in the service I received, happy with the information that was conveyed to me and also felt safe as a single female being alone in my home while the work was being performed. Very grateful and happy with the outcome and I will definitely recommend them to family, friends and co-workers!

DISAPPOINTED BY THE LACK OF ACCOUNTABILITY AND CUSTOMER CARE!…read more I hired Impact Plumbing & Heating Ltd. to install a new hot water tank. During the initial assessment, Mike spent a good amount of time discussing options with us, and their pricing seemed fair and good value for the service. While the installation appeared to meet code requirements, immediately after the work completion we noticed that the "relief valve discharge pipe" was positioned directly above a drywall surface--creating an obvious risk should any discharge occur (picture attached). Despite my repeated and reasonable requests for clarification on liability and suggestions to reposition or extend the pipe to mitigate potential damage, I received dismissive replies. The company refused to adjust the work without charging additional fees. Even after I raised concerns about the risk of future property damage, they stated the matter was "closed" and asked me not to contact them again. I had hoped for a cooperative and safety-conscious resolution. Unfortunately, Impact Plumbing did not take ownership of the concern or prioritize customer satisfaction. I would caution other clients to be very clear up front and not assume post-installation support will be available. Image caption- RELIEF TUBE TERMINATES ABOVE THE DRYWALL: Impact plumbing refused to reposition or extend the pipe to prevent damage to the drywall

Had Gaslight over to do tankless hot water heater and furnace services to prepare for the winter…read moretime. Gaslight installed the furnace a few years ago. Learned from the technician that the services are eligible for FortisBC Appliance Maintenance Rebate from Fortis. Would apply for the rebate as suggested.

We had a Daikin heat pump installed recently and are very happy with the experience. The team was…read moreprofessional, on time, and kept the house clean during the installation. They explained how to use the system and answered all our questions. The heat pump works great and our home is much more comfortable. Highly recommend Gaslight Heat Service

We had a barbecue that was incorrectly installed by Capital Iron. The propane line was connected…read moreusing the wrong parts and the unit was left sitting crooked. It was leaking gas, very dangerous! We called HomeWise and Dawn came out the next day. She is unbelievably great; 30 years experience, gas and plumbing tickets and more. She listened carefully, asked good questions, took pictures and then set about putting the right connections in place, ensuring safe connections and seating the barbecue correctly. And what a nice, professional personality. Dawn from HomeWise will now be our plumbing and gas fitting technician of choice. Highly recomended!

HomeWise was very quick to respond and their plumber was knowledgeable and professional. Their…read morerates were reasonable and their service was great!

I was with so immpressed with Johnaton. We had ran out of propane and had to wait for two days for…read moredelivery. Then the furnace wouldnot start. I phoned several Plumbing and Heating places and they said to leave a message and I would get a call back. I nevergot a call back. Excepyt from a fellow who wanted to sell me a heat pump. I finally phoned GOLDSTREAM PLUMPING AND HEATING, Johathan and he andswed and said he would drop around. This nice gentle, polite man came. He had tools, parts , and knowledge. withing 15 minutes we had the furnace running and for the first time in 5 days I was warm. Ifyou have a plumbing and heating problem. call. Johnathon and get one of the best. I might add I an 81 so the colsd was very hard on me. Thanks Johnathon.at Phone number (250) 889-7459 say Patricia recomended him.

I hired Jonathan to fix a leak from my shower. I was impressed by his ability to respond quickly…read more(same day), troubleshoot the problem quickly, complete technical work, and offer reasonable pricing. I would highly recommend Jonathan for future work.