We feel incredibly lucky to have found Kelly! Our dog is truly the apple of our eye, and she gets…read morepretty down when we're away, so finding someone we could trust completely was a top priority. From day one, Kelly has been warm, attentive, and so communicative -- the photo updates she sends always bring a huge smile to our faces and help us feel connected to our pup even while we're gone. She's extremely responsible, and we feel completely at ease having her in our home and caring for our dog. As someone who is very particular about who we let into our home and trust with our fur baby, I can honestly say Kelly has exceeded every expectation. Knowing we have someone we fully trust makes future travel so much easier. We're so grateful for her! We wouldn't hesitate to recommend her to anyone looking for a reliable, compassionate sitter -- she's truly the best.

Well Kelly was hesitant to give me a price and then wanted to meet up with me and my 14lb little…read moretwo year old baby! I was booking well in advance and out of the blue when I told her that my neighbors look out for each other she decided that she wasn't interested! I would be a bit leary about hiring her to watch your pets! Just saying

What can I say about this place. They are absolutely AMAZING!!!! I've been going through some…read morepersonal issues and they were there for me and my doggie. Due to my job I have to work 12 hours a day and can't leave him home. They are so understanding and accommodating where I can drop him off early before opening and pick him up right after closing. The staff is wonderful, I see the live feed and they play with all the dogs hug them, give them pets and attention. They give my pup breaks when he needs them. They know what the dogs need and so intuitive. The place is clean and never smells like animals. On the live feed you see the employees clean up right away when the dog pees or poops. The staff is so friendly and look like they're happy working there. They truly care about the dogs and owners well being. I wouldn't trade them for the world. Amazing job. Oh and by the way they have a splash pad for the doggies who love water!! They have big dog and small dog play areas. Each have an inside and an outside and the dogs can come and go in and out when they want. The prices are super reasonable and great value packages. I can't recommend them enough. Anyone working super early or super late and need a daycare or boarding this is the place. A lot of my coworkers bring their pets here.

These are just a few of the stories about dogs being mistreated at Bay Paws. LINK:…read more https://www.change.org/p/bay-paws-pet-resort-address-concerns-about-pet-care-management-practices This place along with the other ones in the Tampa area are owned by an attorney. She knows the law in Florida is that a pet is considered chattel, worth no more than a piece of furniture at"fair market value" and she is immune to the types of lawsuits that would occur from an injury to a human. She is profit oriented only, having received a call from her social media director? Really? How about NOT abusing animals and spending $$$ for TRAINED adequate staff (who aren't talking to each other or on their cells instead of monitoring the activities of the dogs under their care), and NOT covering up your history with a media director! How about providing ALL who board with you the name and contact for your insurance company, I have NOTHING to say to your "media director". If you board your pet you can check on them - focus on what staff is doing and not doing. My dog was there last August and was attacked. THEY took him to Blue Pearl Hospital where he was diagnosed with a fracture in addition to wounds, having been bitten by another dog. I spent 8 weeks sleeping on the floor with him recovering as they could not cast him. While Bay Paws covered the initial hospital bill, there was ZERO reimbursement for the follow-up care. To this day they refuse to report it to animal control OR tell me what kind and who owned the dog who bit Scout so I can file a report as THAT is the LAW. I was stupid enough (before reading the article linked above) to board him there in October for a few weeks while out of town. THEY again had to take him to Blue Pearl after his "enrichment" session outdoors, "something neurological is wrong". What was WRONG is he was ABUSED. He was referred to a neurologist who is still treating him. His MRI shows he is injured for life having spinal fluid impinging on his spinal cord over multiple vertebra. Surgery is risky so we continue to monitor him on medications. I have spent THOUSANDS and the law places no responsibility on this attorney/owner for Scout's or my pain and suffering. Morgan & Morgan can't sue her because there is no financial incentive for them and his now livelong treatment is obviously unknown. What's worse is he is more than a "piece of furniture" to me and he is my ADA service animal as well. The attached photos are his bleeding wound from being attacked in August 2025 at Bay Paws and his visit at Blue Pearl for the spinal injury after being abused during "enrichment" at Bay Paws. Unforgivable neglect and abuse. The linked petition refers to the "decision makers" as the animal control entities in counties where she does business, if you care about pets PLEASE PLEASE PLEASE join and sign. These places need to be SHUT DOWN before another dog is abused at this attorney's establishments. SHE is the one who should be arrested and held for animal abuse, NOT her staff.

Jan and Lisa took very good care of our fur babies. We travelled from out of State and unfamiliar…read morewith the area, and knowing that our babies were comfortable (their suites were homey and spotless!), and with a very involved and caring crew was a burden off!! We forgot a couple of things (like a blanket and bedding), and the team provided it without asking. Also, without prompting, Jan provided an update of how the babies were doing - that helped and the gesture was much appreciated. Jan was also quick to respond and flexible to changes in our travel plans. Highly recommend!

From the moment I contacted Pocono Pet Nanny (Jan) and until I met her,  I knew I had made the…read moreright decision with boarding our 4 dogs at the Bed and Biscuit. This was our first time ever leaving our 4 dogs so to say I was nervous was an understatement. The Pocono Pet Nanny's Bed and Biscuit is probably one of the nicest and cleanest places I have ever seen.There are several themed rooms along with beds, TVs and music playing. There is a fenced in area that the dogs can go out to run and do their "business" which worked out well for my dogs since they are used to a fenced backyard. The check in process was great. Jan is very organized and takes lots of notes on each dog. She allowed me to bring in our dogs' bedding, crates and bowls which was fantastic because our dogs were so used to their own things. I will admit I was crying when I left the dogs  but knew I made the BEST decision leaving them with her. Throughout my trip I received texts and pictures updating me on each of my dogs. Never once did I question if my dogs were okay: I knew they were in the best of hands!  Thanks to Jan and her staff, my family and I were able to enjoy our first trip ever. I had such peace of mind! Prior to booking our dogs' stay, Jan was great at communicating with us and never hesitated to answer my (many, many) questions. I was a bit nervous because our one dog is very food aggressive. Jan had no problem taking him in and even fed him in a separate area. She and her staff are "pet people" and truly have love and compassion for animals. Our family never traveled because we did not want to leave our dogs, but I have a feeling our visit with the Pocono Pet Nanny might change things for us. We highly recommend Jan (Pocono Pet Nanny) and will use her again in the future. Thank you Jan and your amazing staff for a job well done!! We can't thank you enough!! Thank you! Lisa and Brandon (Tootsie, Niko, Max and  Otis)

Excellent place to take your dog. Great facility and helpful staff. I can highly recommend this…read moreplace to take your dog for daycare, boarding and grooming.

We have boarded our pets for many years here. Marianne's leadership has guided the growth and…read moredevelopment of their services over the years. The staff are experienced, kind and loving towards the animals. They work so hard to provide all pets in their care the best experience. Though the pets are sad when we leave we know they are well cared for at Sheldegren's.

WORST GROOMERS EVER!!! I'm really upset because they completely messed up my dog's haircut. I…read moretrusted them to take good care of my pet, but instead, they cut way too much fur and left uneven patches that make my dog look nothing like I asked for. It's frustrating and disappointing, especially since I wanted my dog to look nice and now I feel like I let her down by choosing the wrong place. We talked to the owner and he was trying to blame us saying we had bad communication when we were straightforward telling them what we wanted, and the groomer did not listen at all. DO NOT COME HERE!!!!! They never pick up the phone & no one is ever in the front so no. No responsibility at all for their actions, a waste of 80 bucks. WE WILL NEVER EVER COME HERE AGAIN!!!!!

We've been here twice and each visit was easy to book and the staff was great. The groomer did a…read morevery nice job both times.

I've been seeing Dr. Cowden and his staff for almost 3 years now for both my dog and cats needs…read more They are affordable, kind and accommodating. Last year when my pitbull Ollie was acting odd, Dr Cowden helped diagnose him with late stage lymphoma and his staff was very empathetic and kind during that difficult time. They also assisted with getting my new dog bandit chipped, vaccinated and cleaned up. He also needed dental work and a small growth removed which they helped with too. Additionally they have made sure to be kind and caring with my cat Fern as well. I truly don't understand the negative reviews on here, but I have bared witness to the types of people who yell at the staff and treat them poorly. I have seen them handle a customer who came in 3 hours late for a grooming appt who got upset because she "didn't know" she had to drop off at a certain time. Which makes no sense. So I can imagine why those people might be upset and submit a negative review. I can't speak for everyone who has been here and what kinds of service they receive, but for both my dogs and my cat, we have received excellent affordable care.

Great personalized care very reasonable fees and they make you feel like family and carefully…read morelistened to.

Attentive and fun. Every sitter had done a great job taking care of my cats! Love the photos and…read morevideos sent daily to show that your animals are happy.

This was the second time we used them. Both for long3 weeks to two months We had 100%…read moresatisfaction with the walkers and the company itself. Fanny loved seeing the girls every time. She was treated well.

My puppy pebble loves Happy Camper! He comes home so exhausted and smiling! They always have such…read morefun activities and yummy treats for the dogs!

I've been a customer for a few years and had to bring my daughter's golden retriever in for…read moredaycare. He's never been in daycare and the first day (Monday) he was stressed. Yesterday he seemed better and the trainer who brought him out said he was still stressed but he wasn't aggressive, just skittish. I told him that I would be bringing him back in for one more day. This morning I brought him in and another trainer refused to take him in. My wife went back in to tell her that we've been customers for a few years (we board our dogs when we go on vacation) and we're never coming back. Her answer is "we don't care if you don't bring them back".

This was my first time boarding my lab Elphaba but it won't be the last. Their hands on care and…read moreplay time with her was awesome. If she could talk I'm sure she would say it's Disneyworld for labs. The waterpark was more than expected and after her 3 night stay she came home happy, healthy and tired. July 4th 2019...boarded Elphie for the holiday weekend and as always had a great experience. Thank you ladies for loving my dog as much as I do.

ZERO STARS!!!!!!!! My husband went to go pick our pup up from doggy daycare and when he got there…read morehe was told "bad news, we sent your dog home with someone else because we had identical dogs here". ARE YOU KIDDING ME!!! When we saw the other dog, he was MUCH smaller than ours and had no tail. CLEARLY not identical. I am beyond upset that my poor dog was sent home with another family. Thank goodness they were able to get a hold of the guy who took him and brought him back. Shame on this place and shame on the owner. Will never be taking my dog here again.

The grooming quality at The Hairy Hound has been consistently solid since I started coming here in…read more2020 with my Husky, Maxim. He usually goes in for a bath and nail trim, and each visit leaves his coat clean, well-brushed, and under control. They handle heavy shedding well without overdoing it, and they always finish him off with a bandana, which is a nice touch. Customer service has been reliable and efficient over the years. Drop-off and pick-up are straightforward, and they stay close to the estimated timing. The staff handles Maxim appropriately, which is important for a larger, high-energy breed. The shop itself is clean and organized. The location is easy to access, and parking has not been an issue during my visits. It is a convenient setup for routine grooming without unnecessary hassle.

Have been going to this location for several years. New owner last year and in the fall…read moreexperienced issues with services. Always paid in full and alerted to concerns last two times with no resolution or offer to correct. Took several months off to allow hair to grow out even and get a fresh grooming start. Owner and team agreed that they saw my notes on account, then the day I brought in I discussed again concerns and history. Came to pick up and had an additional $40 charge for mat removal, that was not discussed or called to me. They stated we don't call to alert to additional cost/fees..WHAT? So, no need to address the cost associated to the service, I am just expected to cover no discussion? Please note, if called I would have approved if I understood the need, but while there could be areas to remove it was not anything of known nature or huge impact. Outcome: Poor Communication, Lack of corrective action when concerns presented and up charges for items not discussed. Be aware, services were wonderful until mid 2024 now I am questioning my provider options.