They serviced my furnance twice thru the mobile home park because of a knocking noice, couldn't…read morefind the problem! Then I paid them to replace a board that was bad. I called again when the furnace went out again when it was cold out and I had no heat, and I talked to the owners wife and she hung up on me!! What kind of person does that? I wanted excel because they worked on it before and probably knew more about it!

Every time Excel has been hired, it has resulted in another call to have them come back to fix…read moretheir mistakes. For example, needed the wax ring replaced on the toilet. The guy left without securing the toilet to the floor. Another example, hooked up the water backwards in the shower. These are not technical things. There are "check your work before leaving" things. Not worth the effort and money to hire them.

Misty is a good sale person and does the best she can do for you THE The installers dont know what…read morethey are doing and dont stand by there install. Had to hire another company to fix the mess with the power AC install. Was told he will rewire it so stuff works correctly and by code plus they dont return calls. If any thing purchase the equipment from Misty and get a another installer

Called a competitor a month prior who couldn't seem to fix my boiler system. After 3 weeks and…read moreChristmas passing, I finally just called Mas Statewide and ordered a new system. Mas came out in bitter cold weather and got my system installed and running, finally getting my house warm after weeks of excuses from the other company. They quoted me at over half the price of the competitor and never added any extras to the bill. 5 star experience.

After having called a well-known local HVAC company (SSI) and ending up with an almost $350…read moreservice call on a Saturday after hours, we will never call on them for any of our HVAC needs ever again. Not only were we left with a decent-sized bill, but the issue wasn't diagnosed or fixed. We called Stacy's Service & Repair. Dave came over, diagnosed the problem, and even though the part needed to be ordered, he installed a used part to get us through until the new part arrived. When he received the new part, he contacted my husband and told him he would be over shortly to install it. Dave arrived within 30 minutes and had our furnace up and running again in no time. Excellent customer service, great communication, and very fair prices. Will definitely call them again for all of our HVAC needs!

I would like to say how pleased I am with the service provided to our home. It was 99 degrees…read moretoday, the hottest day of the summer, so far with a heat index of 107 today in Wausau,WI. And of course this is the weekend my central AC breaks down. I started calling the names on my list. The "24 hour" guys were no help at all. Nor was anyone else. Monday was the soonest they would come out. Finally, I called the last name on my list : Stacy's Service and Repair. A pleasant man returned my call in 10 minutes and told me that he could be at my home within 30 minutes. He arrived as promised, quickly identified the problem and fixed it. It turned out to be a blown capacitor. He also cleaned up the unit for me. Allan was very cordial and professional.The rate was quite reasonable, especially given a Saturday. I am a very satisfied customer and highly recommend them.

I had Adam replace a spicket and clean up some unnecessary piping I had. He took care of…read moreeverything quickly and at a good price. I would totally recommend if you want quality service that doesn't have a cost reflecting to many ppl with there hand in the pot if you know what I mean.

We were looking for a plumber to generally look over our new home, do some minor repairs and some…read morenot so minor, including cutting back some pipe that had been plastered over against an external basement wall (like plastered directly to the concrete). Adam tackled it all with a great attitude, great work ethic, and great results at a very reasonable price. I really appreciate it when I find a contractor or tradesman I'm actually willing to call back a second time and Adam is definitely that person.

Fast response! Polite and knowledgeable. He had to order the part for our furnace so job is not…read morecomplete but I believe this is a reputable and trustworthy company. Made a great first impression.

We came home a week ago to a cold home, 47 degrees, my husband got it running again but we knew it…read morewas time to bite the bullet and get a new furnace. We did a lot of research and decided to go with Perfect Indoor Comfort, best decision we have ever made.We had a 28 year old furnace and it never felt warm in our kitchen until this last Wednesday when we got our new furnace. The heat distribution is incredible. I have never felt so comfortable in my home.

Rick Sr. & Jr. showed up to fix an ongoing septic problem that other plumbers either didn't care to…read morefix, or didn't know how. They told me the cost of labor before starting and kept their promise (even though the job was 3 hours long). They stuck to their word and were a lot cheaper than the other plumbers that came before and didn't fix the problem. Both of them took the time to explain what was going on, why i had the problem in the first place and what i can/should do in the future to avoid the problem again. With a new pump, wiring and pvc installed, my flooding basement issues went away. I would recommend Ric's to others based on: Professionalism, cost, knowledge and going beyond what a normal plumber would do...

10/10! Ric's came the day they said they would, diagnosed and fixed the problem very quickly for a…read morevery reasonable rate. I will definitely use their services again if and when needed. Very pleased.

We recently had Bob Genrich come to our house to help us deal with two kitchen faucet shut off…read morevalves that would not shut off. Bob was very professional and made short work of what ended up being three additional plumbing issues we asked him for help with. He installed multiple shut off valves, replaced a P-trap and installed a new bathroom faucet in about four hours total. The bill was very reasonable and we would highly recommend to anyone looking for service.

We noticed a rather large leak in our basement and we called to have the source determined so we…read morecould go ahead with repairs. Bob was out here the next day and identified the issue and gave us the name of someone who would be able to replace the tank we needed. While he was here we also asked if he would take a look around the rest of the house which he was happy to do and he pointed out things we should think about getting replaced soon. He answered all my questions and didn't make me feel stupid for asking. lol He also gave me the name of another person who would be able to help us with another issue we wanted resolved. We will be calling Bob again when we get around to updating our plumbing.

I called three times in November for service on my Generac generator and am still waiting for a…read morecall back. No service at all. It should not take three months for a reply. I finally found another contractor to fix it.

Chris installed our whole house generator. Great work and service. He made sure all of our gas…read moreappliances would re-light, and took the time to explain the mobile app and how it works. We highly recommend Chris and trust him with all our electrical needs.