The water restoration part of the business is the way to go. They had my basement stripped and…read morequite dry less than three days. The problem is the refurbishing department. My basement has sat here for a year and still unfinished. I do not recommend them at all. Told me they'd be in charge of everything, help picking out things, ordering things etc. Well that didn't happen really. Went to Florida for several weeks. They told me it would be fine. I came home and the things they had done were wrong. I have to say, they admitted their mistakes and paid for them. And Maybe I should wait till they finally finish this project before I review but want to warn people.

One year ago, mother nature played a very cruel April fools trick on me! she sent the Village Of…read moreWeston a severe lightning and thunderstorm with several inches of rain, crossing power outage and flooding in the area. My sub pump system would not function, causing my basement to flood with several inches of water . I called local service companies and they were all swamped with calls and service requests! I contacted North Star Restoration and they sent her a representative the very next day. Josh N schedule service and remove the water from the basement. I learned about environmental contamination, mold, and mildew, formation,, and restoration of my basement. They help me through the entire process ! The office manager Karissa was extremely helpful. I would recommend them for any water problems. Gerald RM

Our original supplier was unable to respond in a timely fashion when our heat went out and house…read moretemp dropped to 57 degrees. Called Hurtis since they said they could service all models. Came out same day and fixed our furnace. Great guy serviced the equipment. They called ahead to say repairs were on the way. They answered the ex phone at 7:15 am . We couldn't be happier with this level of service.

Hurtis Heating and AC are great. My boiler began leaking last week. I contacted them on Friday,…read morethey responded on Monday and sent someone out the same day. They diagnosed the problem (heat exchanger) and they took the step to contact the manufacturer to check whether the part was still under warranty. I didn't know, as I just bought the house 6 months ago. The part was still under warranty, they ordered it and came back on Wednesday to install it. Although they easily could have just tried to sell me a new boiler, they only suggested the work that was actually needed at this point. They were efficient, professional and did a great job. I recommend them for HVAC work.

TLDR: Got service for caulking bathtub…read more Bad job and would not refix. Issued refund but took a LONG time to receive. End of day, TERRRIBLE communication from PGA. My parent's got service at their home for a few things. This was all done and paid for on 09/15/2025. Everything was done fine with exception of caulking around the bathtub. 1) The caulking was not done well 2) There was no communication as to not use the the bathtub for a given period of time I reached out to PGA and spoke with the scheduler. He told me any disputes would have to go thru his boss, Rob. He forwarded me to Rob's number, and I left a message. This was on 09/16/2025. I did not hear anything back so I reached back out on 09/24/2025 and left another message for Rob. Rob called me back on Thursday, 09/25/2025, and I explained to him what the situation was. I sent him pictures of the poor service and he said he would have to look into it and will let me know. Monday, 09/29/2025, still nothing from Rob, so I texted him. They responded and said Rob is out of the office this week at a conference in Colorado and will be back next Monday. I responded with a bit of frustration as I talked to Rob on Thursday and he NEVER mentioned that he was going to be gone for a week. I would think if he was going to be gone he would wrap up my situtation or pass it along to someone else in the organization. But we were patient, we gave them the week. Monday, 10/06/2025, still no call back or communication from Rob. I reached back out to get a status update. He finally respondeds saying he wasn't pleased with the appearance (from the pictures we provided) and that he can schedule another visit to correct the problem. I told him that we would not expect to be billed again since we already paid for this service. He said since we ran the shower too soon (reminder, the service tech never gave my parents any communication that they should wait any ceratin period before usage) he'd stil have to charge us labor. I responseded if he cannot fix it free of charge, to refund our money and we'd take our business elsewhere. No response for Rob. Wednesday, 10/08/2025, I reached back out to him. He responded that they could not redo the service free of charge and that he will issue a refund for $131.88 thru a check thru mail. I said, ok, we'll look for the refund in the mail. Wednesday, 10/22/2025, we've still have not received the refund so I reach back out. We are pretty frustrated at this point. No response again, so I reach out again on Thursday, 10/23/2025 and got a hold of someone. This person told me, since Rob supposed issued the refund, any resolution has to go thru Rob. And Rob is currently out all day in meetings and a message has been relayed to him. I expressed my frustation saying, is there no other person that can help. We've waited patiently already close to a MONTH. All this person could offer was an apology. Finally Friday, 10/24/2025, Rob responds and says check is in the mail. Not apology, nothing. I respond expressing more frustrations also saying I will leaving a bad review for them. Ofcourse he responds quickly now when he hears he is going to get a bad reivew. Thursday, 10/20/2025, my dad finally receives the refund check in the mail. So yes, PGA does do good work. But when it is not good work, good luck working with Rob on getting it resolved. DO NOT expect any kind of reasonable customer service, communication from Rob

Excellent! Excellent! Workmanship and Technical Knowledge are at a very high standard. Very…read moredependable.

Jamie gave me good and prompt service . . . Very helpful . . . 2 Thumbs Up! I recommend their…read moreservice.

Rude! Find another locksmith! She was so rude. Made me feel bad for locking my keys in my vehicle.read more

Ben is the real deal! Showed up on time, kept me informed on how things were going. Asked if there…read morewere any changes I wanted to make. Which of course there were ;). I was moving a wahser and dryer to my main level. It's beautiful. They did such a great job! I have a few more projects. Ben is the now and will forever be "my contractor Guy". I highly recommend Dusty Mayan for all your contractor needs!!! Wanda Oleson

I requested for the owner, Ben, to build a/an all wood flatbed for my 2004 Ford F-150. The original…read morebed had rust on all 4 corners, and, around the wheel wells. I had shared different ideas with him, and, he took all my ideas and went to work. He is easy to work with, and, does awesome work. The finished product was more than I was expecting. He even installed recessed tie-downs on all four corners of flatbed. I will definitely call him if I need any more woodworking or contractor work done. Thank you again, Ben.

Garage door broke, with my wife's car inside the garage, when we called, all of their techs were…read morebusy, so the owner came! Within 60 minutes we were fully operational! Awesome service, good pricing, great people.

One of the sorriest companies I have had to pleasure to deal with. Paid them cash for doors that do…read morenot work properly. They installed kinked cables on an overhead shop door that the first time it was used after installation AGAIN came off rollers, they were called immediately and then called again and have not returned my husbands calls nor have they shown up to replace the kinked cable. They liked us a lot when I paid in cash for the doors before they were installed. Their service is horrible after they have your money. They replaced door panels and told us that it was covered by the truck owners insurance and today I received a notice in the mail from a collection agency for it??? The truck owner is the one who ordered the panels to start with to replace the ones he had damaged. It seems like their doors don't work at all. Definitely not worth what we paid for them. Nor do they seem to care to provide customer service.

I had Dakota and Rebecca from the mitigation team from ServiceMaster over after our basement…read moreflooded 14 inches. We needed 2 bedrooms and a bathroom flood cut 24" and subfloors pulled up. Dakota worked 2 days straight and Rebecca was with him on day 2. they swept and cleaned up after each workday leaving the workspace clean and cleared. They both were personable and engaging with the customer. They explained the process when I asked as they worked through the basement. Plenty of photo documentation of the work. They had a consistent and sustained work pace. In fact, their pace during the job was more than I would have been able to handle. You should ask for either of these employees by name if you're in the Wausau area requesting mitigation services.

I was very happy with the work they did. They were respectful of our home and did a great job. The…read moreservice master employees that came to do the job explained everything before they started. Great customer service.

Alert to anyone that has had gutter guards installed this summer by B & R Seamless in Schofield, go…read moreup and inspect your roof, take pictures, and give Andy a call if it is not acceptable. To be effective, your gutter guards have to be installed correctly, without any gaps. We had to call them because our guards were not installed correctly and Andy personally came out and installed new guards.