This place is disgusting. Dirty and dont care about these people. I visit my mother inlaw and…read morefound burns marks on her. She doesn't walk nor does she talk. We asked what happen no one knows: then came next day and she had a burn mark on her knee. This is horrible

A family member of mine has been here for 3 years and for those three years its been amazing! The…read morestaff is caring and professional and extended themselves to go above and beyond for their patients. Karen from the third floor has been such a great emotional support system for my aunties mother during the health crisis. Thankfully the patient in the nursing home was safe and protected at all times. we love this nursing home and trust them blindly !

Business appears to be very disorganized and disconnected from knowledge of federal laws forcing…read moreyou to sign waivers that contradict them such as one way at will employment Every staff member gives you different instructions to follow. When you try to follow them, another staff member berates you for not following them as paperwork instructions aren't clear (unprofessional emails in caps lock). None appear to be professionally fluent in English so you are eventually forced to communicate in Spanish (my second language). They try to sell you on being flexible with scheduling and work/life balance, then won't pay you for having work hours outside of set schedule even with advance notice. I kindly suggest seeking work under a different service provider to reduce issues.

Very disorganized, and a lot of double-talking from staff members. Some staff members are rude,…read moreoblivious, and ignorant toward employees. Some of the female staff members talk over you, before you're even done speaking. Once you become an employee they force you to sign waivers, under threats of ultimatums. Every staff member gives you different instructions to follow. Once you follow said instructions, another staff member then contradicts the previous staff member's instructions. Any staff member in error refuses to take any personal responsibility for their own errors, and instead blames you for any of their own stupidity. CEO is petty and vindictive, if she doesn't get her way or if you don't "obey" her foolish demands. This business is family-run, so they all cover for each other, if there's any wrong doing on their part. If you value integrity, professionalism, and your own well being-- then go elsewhere. Avoid this clown-show disguised as a home care agency.

STAY AWAY FROM THIS COMPANY…read more My family has suffered at the hands of this home aide company. My father is elderly and disabled. My mom, who is not, cares for him and needed assistance with tasks of daily living. This aide was constantly on her phone, and refused to do any lifting because she had had a c-section (Why they would send her in the first place is beyond me). Though my dad needs help getting up, and lifting him is occasionally necessary, my mom said nothing. But once this home aide got comfortable and saw my mom was not going to challenge her she became more brazen and rude. After my parents had lunch together, the home aide screamed at my mom for leaving dishes in the sink, saying she was not going to clean up after her. While it's true she is not responsible for my mom's one dish, that is no way to speak to her or anyone you work for. When I called the company to complain, the people who worked there were just as rude as the home aide, especially Stephanie, who is supposedly a care coordinator. Apart from many more episodes like this, just getting anyone to answer the phone at Preferred is a feat. In the case of an emergency, like when the home aide was screaming at my mom and would not leave, I waited for 20 minutes on the line. Once you hit 20 minutes on hold they hang up on you! If you must use Preferred, DO NOT work with the home aide named Frangy. She is clearly unhinged.

It's a whole in the wall , walk up so be prepared. Wait time is unbelievable and the nerve of them…read moreto have no manners. Seem as if it's a Spanish own business

The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

Pleasant staff . Little wait time. The doctors explain procedures and options. CLean environment…read more Quick response with test results.!i feel very confident about my whole experience l.

I been with caring people over 3 years and all I could say is that is the best agency I ever…read moreapplied. The staffs there are so kind and friendly especially Cristina and Zelinet they both amazing. I would highly recommend caring people to anyone that wants to work.

The team at Lean On We are phenomenal. Supportive, organized, skilled and compassionate through…read moreeach phase of care my mother has needed. Introducing a number of candidates to me virtually to choose from and vetting any individual that they recommend. Following up and responding very quickly to any new need that arises was especially helpful. I highly encourage you to work with Lean On We during any phase of care for a loved one or yourself. I am grateful to them for their expertise.

Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Completely unprofessional and disorganized. Called me 30 minutes before my appointment telling me…read moreto come in at a different time instead of my actual appointment time. Said they called me at 8:20 at night the night before to tell me the appointment time needed to be changed, but I had received no calls from the actual office and no one has even left a voicemail for me on my phone. Mind you, their office closes at 6:30 pm. Now they're offering to reschedule me for a time two whole weeks from now, when I need treatment for this injury asap so I can return to work in a timely fashion.

They're nice enough, but very unprofessional and I didn't feel like I was helped at all. Also they…read morecharge a ridiculously high cancellation fee, so if you wake up with a stomach virus as I did this morning, too bad on you- you come throwing up or pay $50. Needless to say I won't be coming back. Kayla Cohn