I had a flat tire on 07 15 and had a spline lock on my tire and no tools to fix , I called and…read moreexplained the problem and sent screen shots of the lock on the lug nuts to this company and was told they spoke with a tech and could fix no problem but I would have to pay in advance to get tech out,reluctantly I agreed when the tech arrived he was unable to fix ,when I called towex back was told I would have to pay a service fee of 89 but I was charged the full amount for the repair totaling 228.78 ,when I called AGAIN was told would receive credit within 3 to 5 days later and still have not received credit this company has stolen from me and refuses to make it right

Super courteous on the phone, quoted a price and estimated wait time, texted me when he was close,…read moreand took care of my car. Good experience, they'll be my first call in the future!

Due to recent flooding that has happened in Houston, my car stopped moving was caught in the high…read morewaters. I thought I could wait it out for a while, but the rain only got heavier & water started to rise. I called a towing company to come help me, and the driver said he would be there in 15 minutes. After 20 minutes I saw my tow truck driver pass by me in the heavy rain, I rolled down my windows and waved at them. My driver instead chose to ignore me and continued to drive off & then started to reject my phone calls. It was probably due to the fact that my car was almost submerged in water & the driver just didn't want to deal with being in heavy rain & deep water. Another tow truck passed by me as I waved and asked for help, no one wanted to pull my car out. Water was leaking into my car, I honestly thought I'd have to leave my car. I Googled towing companies in my area & the first to pop up was Guardian Angel Roadside Assistance. The driver told me he would be there within 30 minutes, to be honest I didn't think they would come I had at least 2-3 inches of water inside my car & the last towing company flaked out on me. At this point I was crouching uncomfortably on my car seat to avoid the water. I'm 6ft tall so my neck was killing me. Guardian Angel Roadside Assistance came as soon as they could, he got out on the heavy rain & high waters to secured my car. I honestly was saved as cheesy as that sounds, no pun intended with the company name either but I felt so relieved that they actually came. Kris took me back to my house, had me sign paperwork and was even kind enough to park at a gas station beforehand so I could retrieve anything else I needed from my car without getting wet. Hopefully I don't ever have to get my car towed anytime soon, but definitely would call this company if they were in my area. Thank you so much guys! I felt like the least I could do was give them an outstanding review.

The driver basically stopped what he was doing to come and get me and my son before it got dark. We…read morewas waiting on another service call Nick towing that never showed up. I cannot recall the driver's name but he really was my guardian angel and I want to thank him so much

I needed to tow my vehicle because there was a major leak in a gas line so it would not hold fuel…read more Scott arrived within 15 minutes from the time I called him, amazing! He was very helpful and knowledgeable, really came to our rescue, not sure what we would have done without him :) Highly recommend Rescue Wrecker, 5 STARS... hopefully won't need this type of service anytime soon, but if I do, I know exactly who to call!

Our car got stuck which is never a good experience; we googled for tow trucks and none of them came…read moreor would just ignore our calls. Rescue wrecker was easy to contact and came fairly quickly. His price was reasonable. I would recommend this towing company. I liked how quick and efficient he was.

Patrick is a great all around mobile mechanic. He came and replaced both my front brakes on my…read morevehicle, charged a reasonable price and did not take long at all. I definitely recommend to call him for your auto needs.

Mr Patrick came out and fixed my truck in probably less than an hour and I'm so happy I can't thank…read morehim enough

Poteet really came through for me when I needed a tow The driver, Manuel, was timely and very…read moreprofessional. The price was fair as well!

The owner is only about his money. My motorcycle was towed by this company after Pasadena PD called…read moreto get my bike towed after my accident. I called 2 days to see how much it was to get it out and he couldn't get me a price but stated it was completed destroyed basically telling me not to bother getting it out . I called back the next day and was told it was $315 & someone should contact me which no one did then called the following day and he made it seem as if they been trying to contact me but yet didn't have any missed calls from his employees when I finally was able to make arrangements the price went up another hundred dollars, They take advantage of people's situation: he said the bike was completely totaled yet the bike only needs front forks and plastics. Don't believe a word they say! They want to convince you it's not worth getting out to profit out of.

They came out to attempt to key my vehicle after I got done explaining that 2 other people have…read moreattempted and have failed. He explained to me that they didn't know what they were doing and he could get me up and running for $180. After 1hour and 45 minutes and him calling another man out due to the difficulty of the project they both gave up. No trip fee was ever discussed but at that time he said he was doing me a favor and asked not going to charge me $60 for "working on it". It seems that I have to pay for his defeat. Let's just say trust Yelp I should have. He was a low ranting on here but a good one on facebook. Lesson learned

Got my second key programed and working with fast great service. Would definitely recommend and do…read morebusiness with them again.

Amazing service all around. Friendly, quick and excellent professionalism. I locked my keys in my…read moretruck and Xclusive roadside charge me an honest price and got me rolling again! You guys are awesome!! Thanks again

So here I am broke down on the side of the road, so I give these guys a call. They were there…read morewithin minutes. Gave me a jump, and I was back on the road. Gotta replace the alternator still, but at least I wasn't on the side of the highway too long.

They don't answer their phone nor do return calls. I have a dead battery with a warranty from them…read moreand can't use it because no response from them. I feel like I was scammed

We called our insurance and they assigned Roadside59 to come help us with the battery. We waited 30…read moremin amd no one showed up. We called the insurance company and they said they'll be with us in 17 min. The insurance company tried calling them and they won't answer. Then I check again for their arrival time it says 18 minutes, then 4 minutes then another 17 minutes. I requested the service at 1 pm, it's 3 pm and they never showed up. They never answered their phone to tell us their ETA nor they reached out to apologize for the constant delay. Finally one of the neighbors ended up helping us with the battery.