Please don't let this company lie to you I'm about to have a list of reasons to stay way…read more 1) they will let you work out of your unit and force you to have insurance. But the insurance company don't cover break in 2 ) once moved out they keep taking payments from your bank account 3) there no one that watch over there property but for 10-15 min a day 4 ) you rent will be raised every year. 5 ) all vacant unit are left open I've been broken into twice though vacant This company care nothing but about mine I've been with them 5 year. The Houston wind storm took off people doors and they were unfix for 2-3 months I've been broken into twice and insurance don't cover. My neighbor next to me moved out and was charged three months after move out. My rent does nothing but go up! No regrets. Plus now I have put in my 30 day notice and was told I have no deposit there giving back. Stay way I'm going to have more people write honest reviews not paid one from the business owner

Is a very safe place for you to store your items. I recommend this place. Is very clean and it safe…read morefor all your stuff.

It was my first time using a storage facility, I couldn't have gotten any luckier! Susan and Doug…read more(if I remember correctly) were very pleasant and helpful, the facility itself was clean too (we used the climate control storage units) Personally I was going thru a hard time and it was such a relief that finding/using a storage facility became the least of my worries while using this location.

I love this storage. My husband and I needed a unit to store our things that we no longer could fit…read morein our current home. Donald was so kind to us checking on us before we ever signed on the dotted line. Susie and Donald are like family now. There is no other storage unit in Houston we will use and if you want people who truly care like these two do. I highly suggest them as well.

Highlights are; Bad…read moreService Raised rent with an insurance policy requirement Not reachable South Africa Call center Read the entire rant if you are so disposed. Rec Nation bought the storage complex on Garret Rd on the east side of Houston. They are a terrible service organization. They added a gate that looks like a 9 year old built it. I was only in and out of the facility 3 times since they took over and the gate only worked once. When they needed to do work in the stalls they sent emails out to come remove the locks. I did not have time to run across town so they cut off my old lock... no big deal. They put a combo lock on and sent the code... cool. The one shot I had this entire summer to use my boat I could not get in my stall. The combination they originally sent got amended with a new one prior to the day I showed up. I used the new one that they had sent... it was wrong. I put in the combination, my sone did it then my daughter did it... pushed and pulled on the lock to no avail. We tried the first code to see... that did not work. The following Monday I get a call from some service person who tells me the combo was right you just had to pull hard on it. These locks are brand new so I said you are a liar straight up. The day I was there I was angry and pulled plenty hard. I have since been to clear out my stall and move my boat somewhere else and the lock works perfectly with a gentle push then pull like most locks of this type. I sent an email cancelling my lease and they have instigated a 30 day notice so I got stuck with a month that I wont use. When I called to verify what was going on I talked to some call center in South Africa.

FALSE SENSE OF SECURITY: Update to on our stolen Winnebago…read moreVoyage. The Bear Creak Boat & Rv storage management never came through on assisting us with any surveillance footage or concern for our stolen property. PLEASE DO NOT TRUST YOUR RECREATIONAL VEHICLES/TRAILERS/ANY PROPERTY TO THIS FACILITY. The cameras either do not work/or this facility owns an RV Park where they take RV's to be rented out.

Service is excellent... Facility is very clean... Exactly what we wanted it to be! Cyrus is…read moreexcellent too. Very helpful!

Clean and secure storage. Convenient location and great staff. I highly recommend this location!read more

. I am disgusted with the way management handled my requests. She did not even remotely care to…read morereview my concerns. I was promised a set rate throughout my rental stay and was misled by increasing my rental fee / price. This is so unprofessional and unethical. This is a bait tactic that a lot companies are utilizing to bait there customers. I am moving this month and will never refer anyone else to this company.

I have had a unit here for a year. Its impossible to reach someone no one is there daily. You'll…read morehave to leave an voicemail and hope that someone get back to you in a decent time before your busy. Felt as if i was on thier time when im paying for an service. Communcation is not great other than that things were fine.

In very happy to work with this company, they have a very fast service and very professional teamread more

From the owner: RecNation at 17819 French Road (French Rd. 2) in West Houston offers enclosed and uncovered storage…read morefor RVs, boats, and trailers at competitive monthly rates. Located adjacent to our French Rd. 1 location off Hwy 6, this location offers both enclosed protection and budget-friendly outdoor parking. Features include 24/7 gated access, security cameras, online payments, and month-to-month leases. Serving Katy, Cypress, and west Houston. Reserve online today!

So I dial U-Haul and she said you're gonna have to call from outside. I refused. And she continued…read more I finally told her to call the cops that it was not mandated. She called the cops. She then calls me a childish bitch. I turned around and said did you really just call me a childish bitch and she immediately started back peddling. I didn't leave again and she called the cops again. I walk out to talk to hear the U-Haul rep and she said about time, thank you so I walked back in and said I'll wait for the cops now. Then she decided to say that what y'all do. Always causing trouble. I said did you really just imply that I'm racist and she said I said y'all cause problems. I left.

From the first phone call, I knew I called the right place. The staff and manager Laura, worked…read morewith us so well and a unit and truck available for us right away! Not to mention they definitely have the best pricing around!! I love being able to pay online as well. I just wish the accessibility was a little bit longer than 10pm. But other than that i love this facility and the very friendly staff! Oh yeah and did I mention that they have an awesome referral program as well?! I would definitely recommend this storage place to anyone & everyone who needs a place to store their personal belongings or even just rent a truck if needed! Thanks North Fry Road Self Storage and all of your amazing staff!!!