Angie Lopez is an absolutely amazing Realtor! From the very beginning she was professional,…read morepatient, and truly dedicated to helping me find exactly what I needed. She communicated clearly every step of the way and always made me feel confident and supported throughout the process. Angie goes above and beyond for her clients -- she's knowledgeable, honest, and genuinely cares about making sure you're happy with your home. If you're looking for someone who will treat you like a priority and make the entire experience smooth and stress-free, Angie is the one! Highly recommend!

Angie was the absolute best agent I've ever worked with! She was awesome fixed the problems when…read moreabove and beyond for me and sold the property quick! She's one of the best real estate agents I've ever met and the best one in Ohio! I definitely recommend her!!!

The best place to start is at the beginning. After returning home from my deployment in…read moreAfghanistan, I began focusing on starting a family, which led me to K. Hovnanian Homes (Khov). We were shown a display house that was supposedly a model of how our home would be laid out. However, when the house was completed, it turned out to be a mirror image of what we were promised, leaving my daughter with a view of the neighbors' house instead of the open field we were led to expect. The layout on their site was completely misleading. Additionally, the wetlands near our property were represented in a different area than where our house was actually built. From my experience, the condition of the land on the day of showing the lot is likely how your property will end up looking. I've spent time working in the dense jungle bordering our lot, which the agent claimed would be suitable for my wife to play volleyball on. The area is so thick with shrubs and poison ivy that I wouldn't let my family help me remove anything. The warranty and repairs specialist we dealt with was comparable to the most basic union apprentices I've worked with. This man has visited my house multiple times, and each time he looks for the quickest and easiest way to get out of doing his job. He smiles to your face while undermining you behind your back. His name starts with a "P," and I advise you not to trust him--always double-check his work. I had settlement cracks running across the living room, and the patchwork repairs were horrendous. They installed broken cabinets, and when he returned to replace them, he shot trim nails through the cabinet, leaving them sticking out on the inside. The yard work is another matter; it's been horrendous. I brought in eight yards of topsoil to level out the hills and will have to purchase more next year to keep trying. We also discovered a factory defect with our tub. Mr. P informed us that our two-year-old had likely chipped the wall with a Barbie. After inspection, it turned out to indeed be a factory defect. Khov does not replace factory defects; they only cover the installation of materials. Now, after three years of trying to get the tub replaced so I can bathe my children, I find myself in contact with the manufacturer, playing the worst game of pass-off I've ever experienced. As a disabled veteran, I have been disappointed with Khov's lack of commitment to fixing their errors. Honestly, save yourself the trouble. I even led my parents away from Khov, recommending they go with Ryan Homes instead. I urge anyone considering Khov to do the same. I am a 13-year Seabee builder in the Navy and a 10-year union carpenter. Yes, I could fix these issues myself, but I have a problem paying to fix something I already paid professionals to do, which is how Khov markets itself--but that is simply not the case.

Dealing with KHOV's Michelle Arocho is a nightmare!…read more TLDR: If you want to be misled, and have a large builder beating you over the head with their contract, then build with KHOV! Specifically, Michelle Arocho, Ohio's Director of Sales, will yell, bully and threaten you with keeping your earnest money and cancelling your contract if you try to ask for explanations or point out their mistakes. We were forced to close the house with a bully because we needed a house and we could not find anything else within the time frame. We had to wait until our house to close and got all the paperwork so that she could not touch our house and we can finally stand up for ourselves. Now we have to remember that we bought a house from a bully forever. When we signed the contract, we were told we could submit a loan commitment letter first and shop around for lenders later. In the contract, it does say we need the seller's approval if we need to change the lender. We reasonably believed that means they will approve of the change, because we told the sales rep and the loan officer from KHAM (K. Hovnanian American Mortgage) verbally and in a written email that we would change the lender 2 months before closing. No one said we were doing anything wrong. Then we submitted a request to change the lender 60 days before the closing date, and KHOV denied our request. We simply wanted to change loan officers, keeping the same lender and same loan program, because the other loan officer had better rates. The sales rep simply said, "it was too late" but "we allow you to switch to KHAM". We asked why it is not too late for switching to KHAM but not our previously approved lender, and no explanation was provided. We further pursued our request with the regional director of sales, Michelle Arocho, who started by yelling and threatening us that if we change the lender, KHOV will keep our earnest money and sell our house to someone else, because it would be a breach of contract. We told her we were misled with wrong information to begin with, and even offered to show her our emails to her sales rep and KHAM. She doubled down and said that employees' emails to us and verbal communications do not matter. According to the contract, KHOV is fulfilling it and we are the ones about to breach it. We asked why we were allowed to change to KHAM, but she contradicted her sales rep and said we could not. She threatened that the only choices we have are to keep the current lender or give up the house and earnest money. Why even hire sales reps if what they say don't matter? To KHOV, the contract is the only thing that matters throughout the process. Unfortunately, this means the sales department is free to promise anything they want, and we buyers are responsible for the consequences. She is presenting that with KHOV, customers are always right until we give them the earnest money (deposit). After that, only the contract is right! Be prepared to be yelled at and threatened if you are about to talk to her.

Erin Chappelle is one of the VERY best real estate (realtor) agents I have ever transacted business…read morewith. She just sold my wife's home in Ohio (my honey baby moved from Ohio to Cali with me 3 yrs. ago ). This was my 28th real estate transaction so needless to so say, I have seen the good, bad, and the ugly. Erin was GREAT (and that is a total understatement). She's AWESOME...Period! BTW- I don't have time to write reviews here on Yelp, but let me say this; please, if you come across someone who deserves more than just a "Yelp" review -write a flipping Yelp review on them. These people/companies deserve it!!! Erin goes way past the extra mile. I never left my home in Monterey, California, at any time during the transaction. She ran all over the place to close the deal for us (to the city, to the title company (and set up the escrow in Cali so we could sign docs), to meet my tenants, to meet with inspectors at the property, she had excellent repairs folks at her fingertips (i.e., when the bank wanted electrical and plumbing fixed prior to funding/closing), etc.). Wheeew!.... That was a mouth full. She was there every step of the way. And she made it so we received over $10K more than I ever thought we would at closing (yep it was a nice house and she did not sell it cheap [She got us ALL the money on that one]). She was spot on with market values and her market strategy, and more...when all's I ever wanted to do was dump the fringing house and get it off our books. From the first day I called her to the day we closed; was only 67days, from listing the house, showing the house, etc., etc., etc. and did I mention she got us an EXTRA $10K plus ;-).... Yes, I am ecstatic and delighted. We LOVE YOU, ERIN!!!! Background: I interviewed four other local companies (realtors) in the Lorain, Ohio area before I found Erin and the other companies were a bit flaky and/or just not as professional as I would have expected/liked. In any event, Erin was my 5th call, and in speaking with her .... I knew then ... I had found my person! Most importantly, Erin knows the housing market in Ohio.... like the back of her hand. She was professional at every step of the way, and my wife and I can't thank her enough. We do, however, still have six bottles of nice California wine we are sending out to her soon as I promised. If you are selling your house in Ohio - there's just ONE CALL YOU NEED TO MAKE - CALL Erin. If you are as lucky like we were, she'll work with you too. I swear, does this woman ever sleep. She was on it - like 24/7.

There are not enough words to express how amazing Erin is! She made the house buying process for…read moreout of state buyers as stress free as possible. She was so responsive, helpful, knowledgeable, and kind throughout the entire process. We are so happy that Erin was our realtor and so fortunate to have gotten to work with her.

Maggie was very informative with all the questions I asked her (which were plenty). She was very…read morepatient with explaining the process from start to finish of what I need to do to secure my first property. She even gave me tips on what I would need to do to make my process easier when I'm ready to purchase! I recommend Maggie to everyone is looking to purchase a property ! Thank you Maggie!

From the owner: I speak Spanish and English. Bilingual Realtor in Ohio…read more Focused on Home buyers, sellers, investors, commercial buildings, restaurants, luxury homes, Lakeside homes, property management, and any of your real estate needs.