Undra diagnosed and took cate of our daughters cars. Quick turnaround and very reasonable too!read more

Eddie got me in when I desperately needed. Not only was he swamped, but understaffed as well. He…read moremaintained communication and kept to the timeline he promised. Price was perfect and my truck purrs like a kitten again. Thanks Mr.Eddie for the hardwork.

Great job and reasonable every time, Eddie and Jeff have worked on every car i have had for the…read morelast 20 plus years, thank you for keeping them in great working order.

Bolivar Ford in Bolivar, Tennessee (part of The Golden Circle Auto Group) is a terrible, dishonest…read moredealership. My husband and I bought 2 vehicles (2012 Chevy 2500 and 2019 GMC Acadia) at the same time in January 2026. We live in Missouri and purchased online. * We informed Logan (salesman) that we were paying for the truck in cash and would only be financing the Acadia until we received settlement money. They emailed us paperwork and we signed thinking we were done. * Tried to rush us into taking delivery of our vehicles before we could make the trip to get them. Promised us they would be ready, clean and inspected in time. * Service engine lights were on in both vehicles when they were delivered to us. It showed a fuel system issue and low voltage issue. Also the tailgate would not open all the way and there were 3 large chips in the windshield. The Acadia was showing a tire pressure issue and the heated and cooled seats did not work. * Called the dealership on the way home and had to leave a message. Called again 2 hours later and another message. When we finally got ahold of Logan, we were told that it was probably just an O2 sensor. He would talk to his sales manager and get back with us. * Three days later and numerous attempts to reach Logan, Bolivar decided to send drivers to Missouri and bring the vehicles back to Tennessee to have them fixed. We were given a loaner vehicle. * We were told that we needed to call the lender for a 'Welcome Call'. When we spoke with the lender we were asked if we were happy with the vehicles. We told him about the problems with the vehicles and what Bolivar said they were going to do about it. The lender informed us that he was going to withhold funding for the deal until the vehicles were done and we were satisfied. * Two days after our 'Welcome Call' we received a call from Logan. He was very happy to let us know that they found us a different lender with a better rate. He wanted us to sign new papers. We were not told that our credit was going to have over 9 hard inquiries. It seemed like they only changed lenders because the original one was holding funding because the vehicles were not as promised. * We had to call pretty much every other day for updates. There was no communication with us and/or within the dealership. We were constantly hung up on or left on hold. We got tired of not being able to speak with Logan and started speaking directly to the sales manager, Hunter. Hunter was only marginally easier to speak with. We were told one time we called that the truck was done, and they just had to finish the car. The next day we were told that the car was done and they just had to finish the truck. * We got tired of no communication and eventually we had to speak to Christian (GM) and Wayne (Service Mgr). Even then we still had to constantly call for updates and were given dates several times only to find out that they still weren't ready. * We asked numerous times where the title was being sent. We never got an answer from anyone at Bolivar. The DMV called us to see why we hadn't been in to title the vehicle. At that point we couldn't title the vehicle because we hadn't gotten them back and they both needed an ID/OD done in the state of Missouri. They also sent the title to a DMV that was over 45 minutes away. After we finally got the vehicles back and got the ID/OD done we went to title the vehicle. We found out that they had put the original lender on the title application. When I called Bolivar, I was told to call back tomorrow because the title clerk was out. * They had our vehicles for over 40 days. When we got them back, they were not fixed. The chips in the windshield were fixed but the tailgate was not. The heated and cooled seats were fixed on the Acadia but it still had the tire pressure issue. Bolivar was immediately called. They said that they thought the problem with the tailgate was the latch wouldn't open and when they checked, the latch worked fine. They didn't even try to open the tailgate all the way. When asked about the tire pressure issue they said that they reset it so it should have been fine. They apparently didn't realize that hitting reset didn't fix the reason why it was going off in the first place. * After much back and forth and repeated calls, we were sent to 4 different local body shops for estimates to get the truck fixed. Bolivar settled on a low budget shop that would do the absolute minimum. The truck was finally 'finished' over 2 months after we got it back. We had to pay to have the tire pressure sensor fixed ourself (Bolivar did send us a new one). All in all, it was the worst experience we have ever had with a dealership. What should have taken a week or two was a very frustrating almost 4 month ordeal. We do not recommend anyone going to them for their vehicle needs. Shout out to Terry (Driver Coordinator), only one that was the least bit helpful throughout it all.

I have purchased two new vehicles from Boliver Ford . They are very professional and easy to work…read morewith . My salesman was Paul Swan for my 2025 F 150 . Paul was straightforward and made my buying experience a pleasure . There was no pressure and all my questions were answered quickly. I felt confident with the purchase and the final paperwork was easy to understand. I definitely would recommend this dealer .

I highly recommend this company. I requested an inspection for my car, and they were the first to…read moremessage me to schedule an appointment. They clearly explained the entire process, detailing what they would be checking, and I received all the information in writing. I needed someone knowledgeable, and they certainly fit the bill. The best part is that they come to you, so you don't have to worry about missing the appointment. Additionally, the price was very reasonable and within my budget. Overall, I gave them a five out of five rating.

I usually try to say good things about everyone so here it is, young man trying to do his best in…read morelife and have a career, that's good BUT you have to have quality with your work and I say that because I did business with him and when I initially contacted him I informed him that I had no clue about cars but had a diagnostic previously done and "kinda" knew what was wrong, which was told a failing water pump but to reassure me, could he come by and run a diagnostic himself and we could meet. he agreed, but later flaked with no responses. I work out of town and have a daughter and had been borrowing family cars, but that ran out so I was going to get a rental BUT he reassured me that he would take care of things for me, so I held off on the rental and still struggled to get from A to B, based off of he chose to respond or not. He came and put the water pump on, but then my battery light came on right after he put the water pump on; initially I had just got the diagnostic done from Fire Stone and my battery was very good based off their diagnostic and also no lights were on so I had no clue why the battery is now showing low; either way, I didn't point fingers, I just listened to what he told me, due to my lack of knowledge. He reassured me that he would be back the next day to finish the job, in which he tells me the diagnostic was showing a NOW NEW code coming from my car, in which I totally it wasn't showing when he first ran the very first one And that he would fix it. Either way, each day after, I was met with excuses or rude responses informing the lack of my importance of my vehicle getting fixed, based off his prioritlies in his life. I understood life, but my life was in turmoil and I had paid this man to fix my car and was left dissappointed. I filed for a dispute through PayPal to get a refund for his services due to the story that was just told, my car was not fixed! And when I told him this, he tells me I paid him to put my water pump in, which is silly! Why would I pay you anything if my car would just be sitting here before and after you finished, makes no sense! I paid you to fix my car and you told me the labor cost and I paid you! It's his fault he didn't come to meet and greet me when I requested before even touching my car! And after he touched it, new codes popped up in which I was confused about! I have been nice and understanding but I have been played with. i also have reached out to him, trying to give him the benefit of the doubt and have been left on read. But he texted me soon as he got the notice of the dispute. He seems like a good young man, but I too, am a nice young lady that was taken advantage of! I wish you the best on your career road, but I will never work with him again. He continued giving me the run around about coming back to complete the job, NEVER AGAIN.

Amazing service! Picked up a huge screw and was dead on the road. Brandon plugged it and had me…read moreback on the road to get safely to a tire shop. 10/10 thank you!

Experienced, dependable, reliable, trustworthy, professional and very reasonably priced. Owner…read moreBrandon very personable and keeps you well informed on what's going on. I highly recommend this company and I will definitely be using them for any future needs I may have... Definitely a 5 star company!! Thank you B Rays for all your help! You're the best!!!

I have been dealing the the Loftons since the 1980s. They are topnotch. Bought several new vehicles…read morefrom them and they have always been good to deal trade with. Excellent service department and sales also. Ronney R. Enville, TN

I just bought a 2025 Equinox, I am so in love with this car! The technology is unbelievable…read more I have known the Lofton family most of my life, and my family are repeat buyers. The reason is, you can trust this business and they will do everything they can to make your purchase an easy and pleasant experience. Thanks to Lofton's for your professionalism!

Thank you Dale for rescuing me in a Saturday night stuck between Memphis and Nashville on…read morethanksgiving weekend. I can't recommend this company enough. Dale was courteous and kind when I was a disaster after breaking down on my cross country trip.

So my car breaks down on my way to the DMV and runs hot. So I go 5 minutes down the road to my…read morehouse get some water come back and car is gone. The # they give you to call no one answered for a week I called them. Finally got someone for them to tell me to call different # which by the way the lady was very rude. So by this time it's been almost 2weeks still nothing. I got to finally talk to someone and she was very rude to and even hung up the phone. Anyways the people riped me off and took my infinity with no chance of getting it back at all because the tow bill is so outrageous. My suggestion don't ever,ever and I mean ever use this tow company

Purchasing a new vehicle is an exciting time; yet it can be very overwhelming! So, many choices…read moreand price ranges, etc., I was immediately comfortable with Shane and Joe. They made me feel right at home! Small town hospitality! :) Guys, thank you so much for making the entire purchasing process so easy and stress free for me. I am so HAPPY that I found your dealership and I love my Lincoln Nautilus! THANK YOU!! I would highly recommend this business. Amazing people and amazing service! Sherry Argo

just amazing place. very friendly people and so helpful. They should own all the dealership. Thank…read moreyou for all you have done.