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    Howies Happy Dog Training and Development

    2.5 (4 reviews)
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    Pet breeders

    Private dog training

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    Orthopedic Foundation for Animals

    Orthopedic Foundation for Animals

    (1 review)

    The most RUDE, UNPROFESSIONAL, INCOMPETENT people I have ever come across!!…read more The veterinary Clinic has taken OFA quality images of my puppy's hips and submitted the application to the OFA on 7/23/19. I contacted them on 7/30/19 to find out results. The woman I spoke to had informed me that generally it takes 6 weeks to receive results. I contacted the OFA on 9/3/19 to get results and I was told that they couldn't find me in the system and hung up one me. I called a second time that day and I got a woman by the name of heather. She was so rude and raised her voice at me stating that I need to call my clinic and talk to them about it because it's not their problem. I proceeded to inform her that it is their problem because we had submitted the application along with the images and I have the proof. She told me to speak to someone else and put me on hold. The next woman answers with an attitude and says "what do you want us to do ma'am?" I asked if she could find my puppy's documents so that I can get results. She finally found my documents but then said she didn't receive images. About ten minutes after going back and forth with her she found the images and said they were attached incorrectly. I asked her why didn't anyone contact me or the clinic after all this time. She had said that she apologized no one called and how they dropped the ball. She also stated that she was going to get the application fee waived for the inconvenience. The same day the clinic had got involved and did their part and told me that it should take a week for results. I contacted the OFA once again on 9/13/19 and was told that no one had even opened the email with the images yet. I was again told that I had to wait another week for results. Today is 9/20/19 and I called once again. I had spoke to a Tracey in which was the most RUDE individual yet. I informed her that I have been getting the runaround on my documents and I haven't gotten anywhere with them. Tracey says "weeeeell... okay. What do you want me to do?" I said "I want my results". She asks for my puppy's name on the application. I spell my last name as many people always spell it incorrectly. She responds "I know how to spell your last name thank you very much" with an attitude. I told her that many people get my last name spelt incorrectly so I was just trying to help. Tracey says "well I can spell I didn't need it". After that I was so irritated I asked to speak to someone of authority and how she was rude. She just puts me on hold and a doctor answers. I explain my situation and he says the documents are ready to go and I just need to pay. I informed him that a woman stated that she was going to get the fee waived for my inconvenience. He laughs and says "well you need to pay so if you're not going to pay I can't help you". I don't even know what to do and who else to contact at the moment because this entire experience is ridiculous and time wasting. Let alone all of the money I've payed to get the images taken!! I don't understand how this organization is still in business! If I could give 0 stars, I would not hesitate!!

    Howies Happy Dog Training and Development - pet_training - Updated June 2026

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