We have had our taxes done here for many years and they are always done…read moreaccurately and in a timely manner. Whenever we need tax information needed, Dave on top of all things tax related and explains things clearly, outstanding!

Mike and the team have been providing tax preparation for our family for many years. We appreciate…read moretheir attention to detail and the outstanding turnaround each year!

We hired Office Mates for our construction business a couple years ago and are very happy with our…read moredecision. Suzanne has "upgraded" our accounting system and streamlined the efficiency of bill pay and banking procedures. Highly recommend Office Mates. Sarah Laidlaw @ Wave Plumbing and Construction

Suzanne and her team are always on point and extremely organized! She can help you organize and…read moreprioritize or simply take over those daunting office tasks you never seem to have time to tackle or time to train others to do for you. Give her a call and you won't be disappointed!

Aaron and Bob have been a huge help for me. It has been so convenient to have Bob and Aaron in the…read moresame office for easy communication. I started my business not knowing anything about book keeping and taxes. They have both been so patient with me and have explained things in the lamest terms at times so that I could really comprehend it. Thanks guys for everything!!

Communication with them has been horrific. I finally, after…read morenumerous emails to their main email, plus to two of the individuals, sent them an email to let them know if they didn't respond and act, immediately (as in the next business day), they were FIRED. A week later, I have had ZERO response. Professional is not a word that I could possibly use to describe their service. I used them last year and there were some glitches, but I had some confusing and difficult stuff to do. Some of those mistakes should have been avoided, but overall, they were acceptable. This year, no excuses. Communication was IMPOSSIBLE and so I could NEVER recommend them.

As I read the reviews for 2022, it is obvious that there was frustration last year. We also are a…read morelong-time clients with Steve an stayed with Jennifer after the transition. Social media is so damaging. Compassion is what should have been shared instead of more damaging statements. Was I affected by delay; yes. Do I have the back story on why it happened; some of it. You never know what people are going through. I never post to Yelp but this was important. And I just made my appointment with Jennifer. She is an excellent CPA for our complicated returns.

So tax day was Monday. No communication even though I've been calling in the weeks leading up to…read moreMonday, and reassured that my taxes would be ready. Not the case. I go by on Tuesday, and find that the office is closed. I called and leave a message for Jennifer, it is Thursday now, my call has not been returned. I called them today, and learned that my taxes are not yet ready, and in fact they have filed an extension on my behalf. Again, this is with no communication, and without my permission to do so. I'm sure I'm not the only return they will lose for next year. Poor business model. It's my understanding they have commercial business ahead of the personal taxes, they are making their problems mine. I don't care if you're short staffed, you owe it to your loyal customers who have been repeat customers year after year to communicate. If you take on so much business that you can't service the existing clients, then it's time to reconsider your growth.

What would you do if your tax preparer released your confidential information over the phone to a…read morethird party without your prior consent or knowledge? Long time client, now will never return.

Deborah and her staff have been wonderful for my family business! They actually care about getting…read moreour taxes done correctly the first time, which was not our experience with our previous firm. They are always willing to take time to explain what is going on in plain language. If I ever have a question, even in the middle of the year, they are willing to answer it for me. Great Service!

I would recommend Merrill Accountancy tp anyone They are…read moreof the highest quality and value one can get Thry are truly professionals and they know exactly what to do in any circumstance Whatever it might be - taxes or simply keeping your books aright they know what to do and what you need done

Jim did a great job on a complicated tax issue and saved us a lot of money. His prices were very…read morereasonable as well.

You know that feeling you get when you realize you've taken something big off your plate and set it…read morein trusted hands to manage? That's the relief I got when I started working with Chelsea as I began my own business. I wanted to make sure to do things correctly from the beginning, but having never run my own business before I didn't even know how to do things INcorrectly. Not only is she a gem of a human being, but she knows her stuff. She is prompt, responsive, responsible, dependable, and a joy to work with. 14/10 Highly recommend.

From the owner: We support business owners by giving you clarity about your finances and freeing you from…read moreadministrative financial tasks so you can focus on the work that you love. We offer bookkeeping, payroll support, invoicing, bill pay services and more!