Yesterday (Friday, 12/20/2024) I went to this branch to inquire about CD rates. The manager told…read moreme I could not get this information until January 2nd, although another employee was sitting idle. As soon as I said that I would go to another Bank the idle employee helped me. This is not a good indication of how this institution treats its customers! OR is concerned with my business And my money. What has happened to customer service?

Went in there to inquire about opening an account but it was understaffed to the point where even…read morewith only 3 customers in the bank, there was no one to help me.

I came in here to cash a check, the company that wrote the check banks with BofA…read more There was an $8 charge . They appeared to be understaffed, nothing stood out in particular about their customer service to further warrant stars.

Believe it or not this place is terrible. I wish I never came here. They all are very slow and have…read moresad face. From my experience I don't recommend anyone going here. I do not want to waste my time to write anything else on their page. Terrible terrible and terrible!!!

Assett commercial credit is a god sent. When we started working together in early 2019. Wilkinson…read moreelectric inc was in a hard Frustrating place. Not having the support from our local business bank we had been with 10 years, as we grew. Pouring millions of dollar's with no support in return. Very stressful time in our lives. Made us feel pretty defeated. But, Asset commercial credit came in to our lives. Being the power team Wilkinson electric needed. Each team member has a very important roll that they each have mastered with years of experience. Let me Introduce our "power team". we call them :) Lets start off with Shaun and Fabricio ( father son team). They each have Unlimited knowledge of the programs loans are offering. Connections and repour with all kinds if banks for all your business financial needs. Such as, but not limited to, purchasing a shop, Collateral, equipment Loans and much more. Everything that helps your business grow. On the financial side: We have BOB! Bob's my main guy. Im Picking his mind of Knowledge ever day. His endless years of experience working with banks. He knows what your business needs to create financial Strength to purchase good heathy loans for your company. Finally there is Reba handling the office. We all know thats the face of any company and she rocks it. Thank you Asset commercial credit for being apart of our team!

From the owner: Asset Commercial Credit was founded in 1998 to provide working capital to growing entrepreneurial…read morecompanies unable to secure new or additional bank financing. The company provides interim source financing allowing clients to achieve a more profitable and sound financial condition. Asset Commercial Credit underwrites, funds and manages its own portfolio of clients. We bring value-added commitments to all client relationships, including strategies that enable clients to transition to appropriate bank financing.

Love this pace, everyone is so personable, knowledgeable and friendly. Credit Unions rock!!read more

Justin helped me and my daughter up her first bank account service was excellent he explained…read moreeverything with 10 stars

David was very helpful , nice & quick. He explained everything to me so well & helped me settle a…read morecouple issues with my banking. Thank you David!

Excellent service to the end. Frankie and Nick are professional and personable…read more We bought our truck without an issue. I recommend this company.

first off enter into business with this scumbag at your own risk. Will have you sign misleading…read morepaperwork to cover his ass with card disputes once you catch on to his prededitory loan terms. Im sure that im not the first he's weaseled money from, hopefully this review along with other similar ones help you decide against handing over your money to this scum of a business and type of person.

The layout of this location is very very odd and slightly confusing…read more When I came to pay rent and reallocate money in my accounts the line was long (3:30 ish in the afternoon on a Monday). There appeared to only be two people working the desk and the lobby was otherwise desolate. I entered in to the lobby and kind of had to adventure around before finding the tellers desk where I needed to speak with someone. The teller was nice, and was able to help me but seemed tired or apathetic towards the day.

Always understaffed. Everything takes very long. I've been here a few times needing in-person…read moreteller services and it takes at least 30 min to get any help. The employees look unhappy and checked-out. The place has a "this is what's left after the apocalypse" vibe to it. I dread having to go in.

I can't say enough about the team at this bank. Santino has always been a class act anytime I've…read morecalled, and Thomas provided great service today. Joe Sparks has been a great manager over my years banking here, and the whole team are on standby whenever you need them. It's a far cry from the big bank call trees. Thanks for all your great service.

Do NOT take your money to this bank. They lost a deposit we hand carried in to their Roseville…read morebranch for over $10,500.00 in June. We called a month later when we received the bank statement and realized it was never put in our account. They magically "found" it and promised to enter it but would not tell us where it was sitting in their bank for over a month, or why it was never deposited. They don't know what they're doing here. Stay away. Bank manager is incompetent.

I recently had a wonderful, customer-centric experience during my most recent visit to Wells Fargo…read more My bank teller, Selena, had just recently started. Despite the large and somewhat complicated transaction I needed her to perform, she handled it to the best of her ability. This branch is rather busy, especially since it's one of the only ones open on Saturdays.

TL;DR: Unclean facility, tellers who need more training, and management who are not confident about…read moretheir own work. All in all, there may be better banks in the area if you are looking to open an account. We came into this bank to pay off a loan we had for a short time. I have never been a fan of Wells Fargo, and this experience solidified that for me. When we came in, they were sure we did not have an account with them, which isn't the case. We came in with a full check to pay off the car- because we didn't want a loan with WF. Nonetheless, when we gave them the check for the amount we were quoted for the payoff, we were told that the numbers in their internal system didn't match, which contradicts what they were saying. I asked the teller to get a manager or supervisor because what I can bring up online differs from what they are bringing up on their end. When we finally got a hold of a manager, they were quick to help, showcasing that the teller may need more training in this area. We were told to follow up with the auto department in the next 24-48 hours to ensure the loan was paid off as it should be. There is nothing more unsettling than leaving a bank where you just paid off a loan, where they tell you to call and confirm that they have done their job appropriately. The fear was confirmed. Outside of our 1:1 experience with managers and tellers, I want to speak to the location. We walked in, and the entire building smelled like marijuana, which is also concerning when they are dealing with people's money. Maybe a client came in, but perhaps it wasn't. The floor was dirty; the tellers were handing out in the back office, chatting away. Nothing about this location screamed this is where you should keep your money. It was concerning. If people see this when they walk into a WF bank for the first time, they wouldn't want to keep an account there.

Myles and his team are wonderful. Very happy with my professional dealings with the team over at…read moreFirst Bank!

I'm not sure why it's taken me so long to write this review but it's way overdue…read more I've been banking with First Bank for almost 10 years now and I have to say - this bank is EVERYTHING a bank should be. I used to bank with the big banks and all I ever was is an account number, at First Bank they actually get to know you and you them. And imagine this: you can actually call the branch and speak directly to a REAL PERSON! Unheard of these days (which I try not to do too often, after all, they are working and I don't want to abuse this). A couple of years ago someone stole my checkbook and wrote $2,000 worth of checks. I caught it at 4pm and called them. They jumped right on it and actually called the Federal Reserve clearing center and had the checks stopped. If they hadn't done this I would have lost the money (check aren't like credit cards, once they've cleared the money is gone). I've used many banks before, both for personal and for business, and this is the best bank ever. Tell Steve, the Branch Manager, or Kamal, the Operations Manager I sent you, lol.