When I needed a good doctor to operate on my arthritic condition in my left hand, I went to the same doctor who successfully addressed the same issue in my other hand. Dr Butler. He operated on it and once again successfully resolved the issue. The nurses in the prep room who prepared me for surgery as well as after my surgery (I wish I remembered their names) were outstanding. So you wonder why I only gave 4 stars. Well my surgery was originally scheduled for Mar 3. I was told that I would receive a call the day before as to what time to be there. When I heard nothing the day before, I called regarding this. I left a message and got a call from Krystalie saying that I called on Feb 19 saying my hand was better and cancelled the surgery. I would like to see the phone records and documentation from HSS showing that I called on that or any day to cancel. I NEVER cancelled the scheduled surgery for Mar 3. Further I went for my pre-op on Feb 19. If I was going to cancel or did, why would I have kept and gone to the appointment for Feb 19? Krystalie was adament that I did but I felt it was better to not burn my bridge here. The schedule was rescheduled for Mar 10. I made sure to document all and verify with Krystalie for the Mar 10 surgery which was done on that day using the patient portal. Now for the record, I did speak with Krystalie on February 4, regarding if there was a timing issue between my scheduled Feb 19 pre-op and the surgery originally scheduled for Mar 3. Krystalie said that there was no issue here. read more

The premier office with the great Doctors is in. New York only is first class service. This was told to me by a top Florida Surgeon. The Palm Beach office is a consortium. If a few good doctors and a lot of Well dressed posers read more

Yes, New York's Premiere Hospital for Special Surgery has come to Palm Beach. This is America's #1 hospital for orthopedics that treat muscular skeletal issues, including joint pain, injury, arthritis, and more. They offer personalized and innovative, surgical and non-surgical treatments, including PT and rehab. The hospital is a beautiful modern, new and immaculate facility. There is valet, parking, easy check-in, water & coffee in the waiting area and friendly, helpful, knowledgeable staff. Our morning here was a breeze we were in and out in no time. All of our questions were answered we felt we met with the best of the best doctors. read more

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I began this review a while back and never wrote the first word. I had a knee replacement procedure with Dr Martin Roche who is part of HHS. My surgery was done at another facility as he wanted me to stay overnight which they didn't or don't accommodate. However ny initial and two hookups were done at HHS IN West Palm Beach and it's a great facility. Parking was easy, and from the minute you enter the building, you get or I got the feeling of cleanliness and professionalism. Dr Roche is the best and made this procedure as easy as possible for me. I've had a surgery or two back in the day at HHS in NYC. which is a great facility, as HHS is here in Florida. . read more

After nine shoulder surgeries, I can say with confidence that Dr. Colasanti stands out for both his clinical expertise and his level of care. From the first visit, he approached my case with a high level of thoroughness and attention. He personally reviewed my MRIs and X rays in detail with me, pointed out specific areas of joint damage, explained why my symptoms aligned with the imaging findings, and walked me through the reasoning behind each treatment option. He welcomed questions, never minimized my pain, and communicated in a way that was both medically precise and easy to understand. I left feeling informed, respected, and like an active part of the decision making process. I am in my late twenties, which made my case more complex. For seven years, surgeons across the country were hesitant to perform a shoulder replacement because of my age. During that time, my shoulder became severely arthritic, and my functional ability was extremely limited, significantly affecting my daily life and independence. Dr. Colasanti carefully weighed the long term risks and benefits of replacement in a younger patient and made his decision based on the true severity of my joint damage and loss of function, not just my age. He also consulted with Dr. Simovitch prior to surgery, and together they agreed replacement was appropriate given how advanced my condition was. That level of thoughtfulness and collaboration meant a great deal to me. In addition to his surgical expertise, Dr. Colasanti's approach to patient care is exceptional. He personally called me the day before surgery to ensure my questions were answered. Throughout the process, he was attentive, respectful, and genuinely engaged in what I was experiencing. It is clear he considers the person behind the condition, not just the diagnosis. I am incredibly grateful to Dr. Colasanti and also to Dr. Simovitch, whose two prior surgeries helped restore function and made it possible for me to ultimately move forward with shoulder replacement. I highly recommend HSS and these surgeons for orthopedic care. Because of them, I have been given a second chance at quality of life. read more

We saw Dr Summers and today Dr Grabel! The doctors are all 5* and the staff is amazing. We drive 1.5 hrs one way to get here and would travel even more if necessary to have this level of care. These physicians are the best in their field and we are so lucky to have them so close. read more

The care quality and type of care is great Dr. Simović did my shoulder surgery. He's a major. The administrative at the front is horrendous today when I checked in the woman was nasty. I came up just to make sure I had done everything correctly and she gave me an attitude and said. "well do you have any paperwork in your hand"? I said no and she said well do you have any paperwork in your hand? She said it again and I said well I don't think so but my phone she was completely nasty. That should be attended to. It's disgusting especially for a facility like this, that was appalled read more

Early Dec. Back flared. Have an L 5 pseudo-arthrosis. Gets injected every year or two. Called HHS. Called HHS in NY for a contact name. I am a Physician. Know many people. Called 12/12. They offered me an appointment March 20th. Thanks for nothing. Wow. read more

Amazing care from start to finish. We are so fortunate to have HSS in Palm Beach County. Well worth the wait to get in for surgery with one of the top shoulder doctors really in our country - Dr. Ryan Simovitch. I see other top ortho doctor we have seen in area is here- Dr. Nicolas Sama. From initial appointment, to scheduling surgery & now physical therapy, we have been so pleased with HSS. Easy to do paperwork, get approvals from our insurance, access their portal - even their valet parking makes things easy. Did I say - appointments run on time?! Yes! 5 star service for orthopedic in our area. Keep up the great work HSS team! Hope everyone gets kudos. read more

Professional and efficient accommodating and excellent staff and doctor.One feels they are there to serve you and wants you to get better.

Expecting to only need to pay $60 co-pay for the initial doctors exam and the difference in cost with my insurance from x-rays, I received a bill 2 months after my appointment for $521 for the outpatient visit (which the $60 co-pay was for). I met with the doctor for 3 minutes and received my physical therapy script and pain med rx. Absolute joke. I don't know who is worse here, United Healthcare or HSS for not clearly advising the costs of the service here. read more

If you coming here for Physical Therapy. Turn around and find another place . A good PT is super hard to find in this area .

I completed the HSS "Request for Release of Information" to obtain my MRI that had been done there. I faxed it to the fax number given on the form. I went there NINE days later to pick it up since I had 30 days to do this. I tried to call in advance but could only leave a voicemail with my doctor since no one picked up. When I got there, they searched everywhere for my disc. It could not be found. I had to complete a new form and waited for a very long time as my wife waited for me in the car. Inexcusable! When I finally got the disc, we of course hit rush hour traffic. There was no explanation of where my fax ended up and why my disc wasn't ready for pickup. Very frustrating. read more

The best PT! My back pain was practically cured! Only hospital I'll go to for musko-skeletal issues.

The absolute worst!!!!!! This facility is good if you're independently wealthy, money is no object and you enjoy ordering off of no price menus. I wanted a second opinion re a knee replacement. I made an appointment at an In Network Facility with an In Network Doctor to seek to get a second opinion for confirmation of knee replacement At HSS. I had one appointment to overview simple knee X-rays. A second appointment to meet the surgeon. Fast forward 4 weeks, I get a bill for $800. I had an appointment with an in network facility in an in network doctor. How in the world can I have been sent an additional invoice for $800. I paid my copays and my health insurance pays the agreed to costs for services. Sure I need to cover my deductible but who knew the services I received, described above, would be at a charge of over $1,500. I would have no problem covering reasonable additional costs, but $800? 10/6/23 I leave a voicemail for the office to understand. No call back. 10/9/23 I send a Fed Ex letter to the office. In this letter I specifically asked if we could work to reduce the $800 and that I was now concerned for the price of the surgery. So I requested in writing a Personal and Specific Estimated Cost for my upcoming knee replacement. The Fed Ex letter was signed with confirmation of delivery and yet no communication from the office. 10/19 I call and was placed on a long hold, but I really needed to speak with an Office Mgr to find out what the heck is going on. She tells me that there's lots of conflicting communication within HSS, and to please e-mail her my questions. 10/20 I send the e-mail request. 10/24 a forwarded email was sent to me with zero answers to my personal request for cost of surgery and an then an offer to place me in a payment plan to pay the $800 balance. I don't need a payment plan. HSS should be charging fair and reasonable prices as an In Network provider and In Network facility. HSS is like going to a restaurant with a no price menu and ordering a grilled chicken caesar salad and getting a bill from the waiter for $800. Final answer - HSS, no prices published anywhere for typical and normal services rendered, affords them the privilege and economic gauging opportunity of setting their own prices at their own discretion. And their excuse? "You need to cover your deductible." HSS is an elite, arrogant set of health care operators who know how to take the greatest doctors known in their field and weaponize them against an innocent public that just wants to pay for honest services, under an honest health care system, which apparently no longer exists in this country. Seek Any other opportunities than HSS. Unless you're independently wealthy. That's their target market. read more

Best experience ever, in all my 76 years!!! ALL of Dr. Summers' staff participating in getting me there were SO helpful, cooperative, so humanly personable and committed to taking the best care of me. I feel so welcomed, like I was checking into a fancy hotel on a vacation - and it actually worked out that way! Surgery with HSS at Good Samaritan was an amazingly successful, comfortable experience. I regained the use of my right hip to ride my horse again! I haven't been able to ride without severe pain in over a year, and I had ZERO PAIN, walking again in 1 day, riding again 8 weeks after my procedure. My balance even improved. I wish I had done the surgery years ago. The physical therapy afterward was wonderful! Thank you Doctor Summers, thank you Sharon, thank you Dr. Brittney, thank you Staff, Nurses, Nurse Aides, Registration staff. Every one of you made me feel at home, like one of your family. I AM FEELING GREAT! Got two legs working and the other one will be better when I come back to get my left hip replaced. All is well, I am a VERY happy patient. YOU ARE THE BOM-DOT-COM, DR. SUMMERS! A friend recommended you after his own hip replacement and I hope thousands of people out there searching run across this story and find the doctor they have been dreaming of! I really can't thank you and Sharon at the front desk enough, for getting the ball rolling and getting me in there asap! Can't wait to see you again for the left hip! Amen, from the Irishman Island Cowboy. Come on down and visit us, come one come all! https://vimeo.com/1036026039/386d05e02a?share=copy https://vimeo.com/1036036503/9e13b24698?share=copy https://vimeo.com/1036029563/1e123935b3?share=copy read more

My family is in the Physical Therapy field and Dr Wang was highly recommended. I chose him for my hip replacement and am so glad I did. His expertise is phenomenal. The WPB HSS facility was superior. First class, with efficient and kind personnel.Too many to mention all, but Sandra the surgery scheduler was so helpful. Karen, the surgery coordinator with many hats was the best! Anesthesiology, nursing staff, were all so kind. Dr Wang is the best choice for your hip or knee replacemen. read more

I have taken my mother there for several issues with different doctors. It's very professional and well run. Dr. Sama is outstanding. I went there for myself and saw Dr. Butler for a trigger finger. He also was excellent. He gave me a cortisone shot that resolved my problem. I had a cortisone shot elsewhere on a different finger years ago and had to have surgery. Both doctors explain fully and answer all questions. If you have a hand problem, make sure you see a doctor who is board certified in hand surgery like Dr. Butler. read more

They used the wrong anesthesia. I had to spend the night at Good Samaritan. What a nightmare. This is the worst hospital I have ever been to. They didn't do a metals test to see if titanium was a good fit for me. The non stop rashes are ignored and I'm told to go to a dermatologist so they can tell me I have a non specific atopic dermatitis. Go somewhere else. read more

If you are considering HSS, in my opinion, you should run, not walk, to ANY other option. I was seen there in Dec. 2023 and I can say from my experience that it is one of the most disorganized medical organizations that I have ever been to (and I've been to many). I simply cannot understand how they stay in business. It reminds me of the Keystone Cops..... read more

I recently broke my ankle and needed surgery to repair it. The ER at Good Sam hospital hooked me up with the orthopedic team across the street at HSS. I had the outpatient surgery a few days ago at HSS and I just can't say enough good things about my experience there! The whole building looks brand new. Everything inside is open and clean and quiet. The Staff could not have been more pleasant and accommodating, yet Professional: clearly not "Amateur Hour". I'm a health professional so I was very aware of how thorough everyone was with their documentation - they clearly are aiming for zero errors. The anaesthesia and surgery itself - if I dare use the term - was actually pleasant! In recovery the Staff hovered over me to make sure I was completely ok before they released me. It's now a few days postop and I am completely comfortable and have not had even a moment of significant pain. It's a great testament to the skills of the Surgeon, Dr. Sama, his Team and the Staff there at HSS. Highly recommend. read more

Several years ago I broke my wrist, the physician was wonderful, at the end of the course of treatment I learned he was leaving the group and going to HSS. Approx 2 yrs , was when I experienced HSS..I was able to get an appointment quickly, since the Dr had previously seen me, even though it was another group. After that consult, it was recommended I see another Dr who specializes in the care needed..since then, I have seen a Dr for my knees. Who offered treatment to avoid replacement. And recently I developed carpal tunnel, the procedure was done under local at their facility. Every person, nurse, technician, PA, office staff and doctor have taken the time to answer every question, took the time to assure that at that moment I was their priority not just another patient. Wait time has always been minimal. Some say, won't you like one orthopedist for all your treatment.. answer no.. I want a doctor who has come as close as possible In perfecting his stuff...you get that atHSS. read more