Over the past few months, I purchased several policies, and Jennifer was very patient and…read moreaccommodating with all my questions and requests. The process was very easy, handled entirely through emails, and very straightforward. I also received quotes from different companies with various deductible options. Overall, I'm very happy with their services

i never had an issue but i had recently asked to add another vehicle and mom to the policy for the…read moreupcoming month my auto pay is automatically taken and i just called again because nothing has been done this is unacceptable and very disappointing last I spoke with receptionist or whom answers the main line she took my info provided last month and provided me a verbal amount and yet not done . Unsatisfied client who might look elsewhere due to this miscommunication.

In LA we have tons of agents. Some do it for different reasons. After getting in contact with…read moreDarren, you can immediately tell he's a super chill easy going guy with tons of knowledge from experience that way surpasses most other agents out there. He's also dialed in to help with all type of insurance needs. His way of breaking things down is almost as if you're talking to a friend as he's helping you understand what the best options are. Glad I reached out. This dude has solid feedback for a reason.

I cannot recommend WHINS Insurance highly enough. I had been playing phone tag with an agent for…read moreover a week and he was persistent enough to make it work. Finally one of the owners/managers gave me a call after hours and took the time to work through my options. Even though we couldn't find one that worked for my situation, he was patient and explained everything I needed to know--I will absolutely be reaching back out when the time comes!

I had been a customer for over 30 years. I have left multiple voice messages for my agent. They…read morenever called back. I guess they don't need my business. I would hate to need them in an emergency.

Deceitful Business Practice-During Covid-19.I write this review with disbelief that I actually have…read moreto write a bad review on this company. I have been with Mercury Insurance for many years and until now I really have not had any problems but I have to say that I am so disappointed in their behavior that I had to write the review. Due to COVID we were not able to work and we lost our home and had to stay with my daughter in Alabama. I called Mercury to transfer my account coverage but they did not have coverage in this state. That was on 9/8/2020. My agent Hilda assured me that they would refund me for the days that I paid for and did not use. She said it takes about 10 days to process. 30 days later no check, however they reached back into my account after I had cancelled (over the phone and in writing) and took out an additional $506.00 for an additional month of coverage of which I did not owe as I had cancelled weeks prior. I called and they said they had just started processing and I would get $210 back for the original difference. I told my agent that's great but you just stole an additional $506 out of my account. I also told her that it has been a month and a half already. It has caused me so much distress because as I mentioned - not working so - no money. I needed that money for bills and food. I am a heart transplant patient and can not work during Covid. I just want everyone out there who reads this to know that Mercury Insurance will steal your money. Don't use them or allow them access to your account. They don't care about you or your family just padding their own pocketbook. I have yet to see my refund of $506 or an apology for their theft.

Jeff Drozen was my agent and he helped me save about $400 on my annual premium after bundling my…read morecar and home. I was skeptical at first, and I thought I had really great/cheaper coverage with GEICO when doing my own research. However, Jeff patiently walked me through each line item and helped me shore up my auto coverage. He was persistent, responsive, and ultimately he helped us get great coverage with Mercury. I would recommend at least a phone call to Jeff when trying to find a cost-effective insurance bundle.

Insurance is super frustrating. I've been with my insurance company for nearly 28 years. My…read morerates have been going up, to the point where I'm paying double what I was paying 2 years ago. I decided it was time to look for something else. I did some research and decided to give Gaspar Insurance a try. I was so lucky to be helped by Jeff. Jeff talked to me about what I needed and about what I was hoping to pay. He ended up getting me multiple options at around what I used to pay, with some additional coverage that I hadn't had before! There was no upsell. There was no "discounted bundles." Jeff took the time to really get me what I was looking for. This is the place you need to contact, believe me.

I was introduced to them by another CoDA group secretary(codependents anonymous). We were told to…read moremove and new locations required insurance liability. It was such a quick turnaround and they helped so quickly to make the transition easy for our group. I'm beyond thankful for how much they go above and beyond with any client, even a CoDA group securing a meeting location.

I was introduced to Lynx Insurance through my wife after we got married and began looking for joint…read moreinsurance policies together. I had multiple carriers for my auto, motorcycle, and rental insurance but was pleasantly surprised that Lynx was able to find better pricing and higher coverage through their network of insurance providers. Ken not only patiently answered all of my questions but responded quickly with multiple coverage scenarios, pricing, and thoughtful recommendations. Mostly, I appreciated the personal experience and didn't feel like I was being sold on certain name brand policies only. In the end I changed most of my policies over through Lynx and just kept my motorcycle coverage in place, but if I have any questions or want to re-price any of our current policies Ken is quick to help. I would highly recommend Lynx for any of your insurance needs even if you're not in or around the Los Angeles area. Their network and access to policies are far reaching so I've recommended Lynx to numerous friends and family who have also switched over.

great service staff is súper helpful and helped me recieve a great price left satisfied definetly…read morerecomend!

Cathy works with Karen Cardenas and Cathy was very helpful with my policy change…read more Very sympathetic about insurance rates changes. I told her that they were going through the roof. She understood and we got to a good place with my policy.

Best insurance company ever. Super fast with responses and very efficient. Helped my mother-in-law…read moreand multiple friends I have referred as well.

Most helpful and understanding insurance Company I have ever experienced…read more Fast, efficient and has a vast knowledge and understanding. of all insurance needs. I definitely highly recommend this Insurance Agency.

Came in real quick to finish a DMV transaction. Andrew was so helpful and quick. Excellent…read morecustomer service Andrew!! We finished everything under 10 minutes. No line. Beats going to the DMV. I love how helpful and nice everyone is.

I came in to get some dmv paperwork done. The woman at the counter checking people in was amazing…read more As I waited I watched her take her time, listen and address each persons needs kindly and efficiently. Then I noticed a gentleman helping some older people with DMV paperwork and he was so patient and helpful. When it was my turn an older gentleman stepped up in front of me and she was patient and helped him get to the right place before helping me. She was efficient and kind. I left here today feeling better about the world in general. It's not often people who deal with the public are kind, compassionate, and listen. Highly recommend this branch!

I am so grateful to Ellen at Fleshman Insurance Solutions for literally coming in and saving the…read moreday! I was struggling to find the right insurance for my family's needs, and was continually faced with advisers who would not return my calls promptly, gave me bad information, or sent over reams of unnecessary paperwork. Not only does Ellen actually answer for her phone, she took tons of things off of my busy hands and just handled it! I have the exact right products at the exact right price now and I don't have to stress about this another minute. What a gift headed into the holidays. A customer for life!

Long story short..my family has been dealing with medical and covered ca for the past 2 years and…read morewe were not covered for one reason or the other. I learned quickly that the health system is here to break you. A good friend of mine referred me to Ellen Fleishmann. Let's just say that EveryONe has been has medical coverage as of today. She was magnificent!! She figure the problem and help me solve it with the County and got us covered. I saw this past weekend that Friend who referred me to Ellen, and I thanked her for referring Ellen to my family. My friend said, " I told you, Ellen will take care of it", and Ellen in did took care of it. LIFE SAVER!!

Kory was so helpful and so professional. After trying to find insurance online and getting hundreds…read moreof calls and no quotes; I was ready to give up. Finally just decided to call an agent. So glad I did. He worked hard to get us a good rate. Within a half hour we had insurance with ID cards in hand. Definitely recommend!!!!

Kory was super. We talked like we've known each other for years. He's so friendly and yet still…read moreprofessional. He saved us a bunch of money after GEICO raised us over $200 a month. I sent him VIN numbers and DL numbers and he called me within 30 minutes with an option for my insurance. We sent pics of our cars and we had insurance fast at a good rate. He explained that he was now my agent and I could call him for anything....no need to deal with the actual company. I highly recommend Kory.