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    HT Insurance Services

    5.0 (1 review)

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    6 years ago

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    San Fernando Valley Heart Insurance - San Fernando Valleyheart Ins Office on Devonshire

    San Fernando Valley Heart Insurance

    (5 reviews)

    Chatsworth

    I had been a customer for over 30 years. I have left multiple voice messages for my agent. They…read morenever called back. I guess they don't need my business. I would hate to need them in an emergency.

    Deceitful Business Practice-During Covid-19.I write this review with disbelief that I actually have…read moreto write a bad review on this company. I have been with Mercury Insurance for many years and until now I really have not had any problems but I have to say that I am so disappointed in their behavior that I had to write the review. Due to COVID we were not able to work and we lost our home and had to stay with my daughter in Alabama. I called Mercury to transfer my account coverage but they did not have coverage in this state. That was on 9/8/2020. My agent Hilda assured me that they would refund me for the days that I paid for and did not use. She said it takes about 10 days to process. 30 days later no check, however they reached back into my account after I had cancelled (over the phone and in writing) and took out an additional $506.00 for an additional month of coverage of which I did not owe as I had cancelled weeks prior. I called and they said they had just started processing and I would get $210 back for the original difference. I told my agent that's great but you just stole an additional $506 out of my account. I also told her that it has been a month and a half already. It has caused me so much distress because as I mentioned - not working so - no money. I needed that money for bills and food. I am a heart transplant patient and can not work during Covid. I just want everyone out there who reads this to know that Mercury Insurance will steal your money. Don't use them or allow them access to your account. They don't care about you or your family just padding their own pocketbook. I have yet to see my refund of $506 or an apology for their theft.

    LYNX Insurance Agency - Kenneth Lee - Insurance Agent

    LYNX Insurance Agency

    (6 reviews)

    Canoga Park

    I was introduced to them by another CoDA group secretary(codependents anonymous). We were told to…read moremove and new locations required insurance liability. It was such a quick turnaround and they helped so quickly to make the transition easy for our group. I'm beyond thankful for how much they go above and beyond with any client, even a CoDA group securing a meeting location.

    I was introduced to Lynx Insurance through my wife after we got married and began looking for joint…read moreinsurance policies together. I had multiple carriers for my auto, motorcycle, and rental insurance but was pleasantly surprised that Lynx was able to find better pricing and higher coverage through their network of insurance providers. Ken not only patiently answered all of my questions but responded quickly with multiple coverage scenarios, pricing, and thoughtful recommendations. Mostly, I appreciated the personal experience and didn't feel like I was being sold on certain name brand policies only. In the end I changed most of my policies over through Lynx and just kept my motorcycle coverage in place, but if I have any questions or want to re-price any of our current policies Ken is quick to help. I would highly recommend Lynx for any of your insurance needs even if you're not in or around the Los Angeles area. Their network and access to policies are far reaching so I've recommended Lynx to numerous friends and family who have also switched over.

    HT Insurance Services - insurance - Updated June 2026

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