Michael the funeral director was great. We had some special concerns and he checked and double…read morechecked to make sure all went well. We pre arranged our daughter's funeral with Maria who was kind and understanding of our situation. Losing a loved one is horrible but these folks made it bearable.

When a family member passed away in April, we asked the M.E. to contact this facility. When the…read moreW.M. Chapel called, the woman who called was abrupt, loud, and lacked the kind of sensitivity I expected from the representative of a funeral home. She stated something about them being very busy so it would be awhile until they could come out to collect the body - not an unreasonable request, but eventually she asked if there was anyone at the deceased's home who could help them carry the body out to the van! I thought this was so horribly inappropriate that it would have been comical in an Saturday Night Live skit, but to ask this of the bereaved was just outrageously unacceptable IMHO! I was dumbfounded. Not only by the insensitivity of the question, but also because this is part of what you pay them to do. We immediately decided to cancel their services and contacted a different funeral home who treated us much more respectfully and arrived within an hour of our contacting them. A few days later I tried to call the manager at W.M. SE Chapel to let them know why we cancelled their services. I was told he was out sick, so I left a message asking that he call me when he returned. Over 3 weeks have how passed and I still haven't received a call back.

I mean... CAN you rate a funeral chapel? It's taken me 5 months to get to it... but I want to…read moreshare my experience! My mom passed at about 1:15 on a Sunday, and the chapel had someone to pick her up by about 3:30. It was comforting to know that we were cared for almost immediately! Two days later we met with Scott, who listened to our every desire for mom's funeral, which was held at the Edina chapel. From picking the casket to suggesting flowers, and finding a priest, all of the people at Washburn-McReavy made everything clear and easy to follow. Mom was 91, and definitely had aged, but the makeup and hair was amazing! We thought for sure it would be a closed casket!! But she looked so good we left it open! Scott found the overwhelming amount of tables and easels we needed for presentation. The funeral went smoothly, and the burial even smoother! When we pulled up to Ft. Snelling... the traffic coordinator knew Scott and helped us immensely! It was as perfect as a funeral can get! Everything was handled and coordinated without worries! It was a beautiful service, and everyone commented! You won't be disappointed! In a time of stress, they made our lives so much easier!

The funeral home dealt with our family with a lot of sensitivity. My father passed away and…read morethen three weeks later my mom passed away. Washburn-Mcreavy handled both private viewing / service. It was quick to plan. We worked with Sydney. They handled paperwork and got us the death certificates we needed and just made sure everything was handled at a time that is difficult for anyone. Thanks for the sensitivity.

I do not have enough kind words to describe how well we were treated and taken care of during a…read morevery raw and emotional time. Danielle was amazing. She was kind, empathetic and lovely while also being professional. Because the burial was near a holiday, she really had to jump through a few hoops to pull off a funeral in 3 days. The funeral, burial and luncheon were conducted flawlessly She had asked a little bit about my husband and created personalized touches to the visitation and luncheon. Her team was compassionate and and kept us informed at each turn of the day. I can't think of a thing they missed or that I would have done differently (other then to have done pre-planning, which I now recommend).

The staff at Kozlak-Radulovich we're so amazing and compassionate during an extremely difficult…read moretime. The personal touches they added to her service truly represented who my mom was. Not only did they treat my mom with dignity and respect they treated my family and all of our guests the same way. A true class group of people.

Compassionate and professional service. No hard sell…read moretactics for the 2 funerals I arranged. They listen to family preferences and priorities. Good attention to details.

I checked into this place when I was here as a distraction. I thankfully don't have a lot of…read moreexperiences to compare this one to, so I will just say that I feel my family was treated with kindness and respect and they were thorough. I would recommend their services, though, I hope you never need them.

Once again, Mark, Mike, and Jason provided stellar customer service for the incredibly emotionally…read morehard time of my mom's recent unexpected passing. Mark specifically went above and beyond those first few days after her death when things are exceptionally raw and painful, and I cannot thank him enough. The compassion, sensitivity, and heart that they showed us is something I truly appreciate. They really know what they're doing. Thank you guys.

Attended a memorial service here this morning. The staff were friendly and informative. Waiting…read moreat the door when you entered; told you where you could sign the guestbook and deposit your card(s), thanks! Was a comfortable venue... like most funeral homes...dated 80s vibe... but still comfortable and welcoming. I appreciated that there were different places to sit throughout... so everyone doesn't have to sit together; different rooms and seats along both sides of the halls. The memorial room(?) was comfortable, well lit and had plenty of seating; 12 pews on each side of the aisle. I didn't think to picture the pews as they did have interesting and comfortable padding. The room also had good acoustics, as a fellow played a drum. The sitting room(?) across the hall was comfortable and even had a tv that a slide show was streaming on. Parking was easy, not plentiful, about a dozen spots but there is street parking on Minnehaha and other surrounding streets.My only complaint, the one star deduction.... despite being a large human the bathroom stalls were so small. If you don't need to use the ladies room everything else is wonderful. Thank you for providing a comfortable environment for us to say goodbye to our friend.

EDIT: Hey. Me again... you know how people say and do strange things when they're bereaved? That…read morewas me. The folks who work here are good people, i just felt a bit burried by the weight of what was happening, and lashed out inappropriately. If i were to be able to offer two pieces of advice as a result of this situation, they would be: Trust your loved ones care to the folks at White Funeral Home. And, don't die. This is actually a review for the Apple Valley location. My Mother died on the 17th of last month. It has left me alone on this Earth. No Family or Friends is to speak of... Just a stack of bills. I have contacted them on three occasions asking for a death certificate so that I may settle my Mother's debts. I sent three more attempts today (LESS CORDIALLY) TELLING THEM IN NO UNCERTAIN TERMS that I need to have the death certificates in hand in order to get the processes started. No reply as of yet. This seems like a shitty service whether you're lying in or paying for a coffin.

Although they handled the visitation for my late brother nicely, everything they did behind the…read morescenes lacked attention to detail, professionalism, kindness, and compassion. The multiple spelling mistakes, other typos, and omissions in his obituaries, his visitation program, and even his death certificate were unprofessional and unacceptable. Even after we pointed out errors, similar and/or the same errors persisted throughout. And the passive aggressive, condescending way in which they treated my sister-in-law, the grieving widow of my brother, in response to these issues was abhorrent. I wouldn't recommend their services for the death of a house fly, let alone a human being.

Such an incredible team doing an amazing and difficult job. My mom looked beautiful and the service…read morewas perfect, he went above and beyond for us in every sense of the term. Wonderful work, thank you

McNearney was outstanding in every aspect of planning our Mothers funeral. The process was very…read moreorganized and Joe Schmidt, the owner/funeral director, was very conscious of our budget and worked very hard with us to stay within it. He returned calls in a very timely manner, and when we had an issue with the flowers he took care of getting hold of the florist and in the end he made things right. Joe and the rest of his staff were very kind during a tough time for our family. I recommend his funeral home without reservation.