Sure enough 6 weeks later my 90 y/o mother in law died. She was on home hospice so the procedure…read morewas a little different. After the pronouncing of her death I had to call the funeral home to pick her up. I was told they were busy, and they came in a timely manner. Even it's a loved one, a dead body in the bedroom is damned creepy. We were able to make arrangements the next day. I like how during the visitation they're so available and on top of things. Turns out we shared the day with a much younger man who was very popular and had almost 200 guests. We were in the smaller room across the way, yet as people came in they were drawn to our side to sign in. This basically led to me directing traffic, rather than visiting with our guests. So right away the director moved our sign in to inside our room, problem solved. They are very good at helping you keep costs down. At stressful times like this you want friendly, co-operative people at your service.

From the owner: Willwerscheid Funeral Home & Cremation Service - Grand Avenue is a funeral home located in the…read moreSummit Hill neighborhood of St. Paul, Minnesota, and part of Willwerscheid Funeral Homes. Services include burial, cremation, funeral and memorial services, certified celebrant services, pre-need planning, reception and catered events, veterans services including military honors, ash scattering assistance, and green burial. Founded in 1886 by John Adam Willwerscheid, it is among the longest-operating funeral businesses in St. Paul. The funeral home does not operate an on-site cemetery or crematory.

A beautiful cemetery, especially the welcome center. They really put in a lot of details to make…read morethe space inviting. It is a very larger cemetery that it takes some time to navigate. There is always enough parking. I had to include a picture of the welcome center sink because I've never seen a dryer over there sink, felt so premium.

Having dealt with Lakewood for a few decades, you do get what you pay for. It is pricey but the…read morecustomer service is excellent and the cemetery is well maintained. My parents are buried here but I went a different path with my brother and just ordered urns and a grave marker from Lakewood. When an urn came in with the wrong symbol they made it right. They are also timely in answering questions. On Memorial weekend you can even buy flowers when you drive in and they have ground urns available for use. My only complaint is how they numbered the cemetery. Have a cemetery map handy as the section numbers do not go in order. You will need it if you make a wrong turn.

Compassionate and professional service. No hard sell…read moretactics for the 2 funerals I arranged. They listen to family preferences and priorities. Good attention to details.

I checked into this place when I was here as a distraction. I thankfully don't have a lot of…read moreexperiences to compare this one to, so I will just say that I feel my family was treated with kindness and respect and they were thorough. I would recommend their services, though, I hope you never need them.

My special needs brother was sunsetting so I started the online registration process. There are…read morevery limited options if you register online, so I waited and then he passed away the same day. I called them when he passed away and it was pretty easy as he was on hospice at the time. It still took over 4 hours to pick him up. Number 1 complaint - after someone passes it is very hard to schedule an appointment. Nothing happens until that appointment is completed. My brother passed away on a Wednesday night and they told me Monday was the soonest. After arguing, I was able to secure a Friday morning phone appointment. I had spoken to 2 other people before that appointment and all 3 people gave me different information. Here is what I think happens. When they are picked up they are taken to Bloomington. All bodies go there. I was told that some locations (Edina, Minneapolis, etc...) do their own cremations and some (St. Paul) do not. So the body is supposed to be moved to your location for cremation (if offered) or cremated and then moved to your chosen location. The second option could mean a week or more delay. So I picked Minneapolis as they assured me I would have the remains faster. I was also told he would be cremated over the weekend and the remains would be available Tuesday or Wednesday. You cannot schedule a pickup appointment until they have been cremated. I called on Monday and was told he would be cremated that day. It was actually Tuesday. On Tuesday I called again and they finally let me schedule an appointment. The soonest I could get was Thursday afternoon. The service was scheduled for Friday morning. What really irked was they made it sound so busy. NOOOO. We arrived early and were parked for a half an hour. No one came or went. It took 5 minutes. No one came or went while we were there either. Very poor customer service and they shouldn't make you wait so long. They do call and text afterwards to offer assistance. If only they paid more attention and care on the front end.

I signed up for a payment plan with them. Deposited money and never heard back. I called twice with…read moreno reply. I had to go in for a refund. Avoid this place like the plague!

Had a good experience at both times we met...very positive and helpful . thank you! nan lighltnerread more

During this difficult time, we were in good hands with NCS. From the process of removing the body…read moreand making cremation arrangements, the staff was respectful and compassionate. Rae Guntzel took great care of our family with kindness, professionalism and patience. We appreciate the staff and services of NCS.

10 years ago we used them when my mother passed away and they were very helpful walking us through…read morethe process and helping with arrangements. My dad had Alzheimer's disease and passed away this week. I had pre-planned most of the funeral last year and purchased the burial insurance. When he passed there was only a few final arrangements to tie up. Kelli was extremely helpful and made everything much easier. They are very professional and offer a full range of services including flowers, brochures, obituary placement, chaplains, music, etc... You can also use their luncheon room for after funeral services. They even have staff to help with that too.

We have traditionally turned to Washburn-McReavy for our family needs. They are caring, reliable…read moreand reasonably priced.

I mean... CAN you rate a funeral chapel? It's taken me 5 months to get to it... but I want to…read moreshare my experience! My mom passed at about 1:15 on a Sunday, and the chapel had someone to pick her up by about 3:30. It was comforting to know that we were cared for almost immediately! Two days later we met with Scott, who listened to our every desire for mom's funeral, which was held at the Edina chapel. From picking the casket to suggesting flowers, and finding a priest, all of the people at Washburn-McReavy made everything clear and easy to follow. Mom was 91, and definitely had aged, but the makeup and hair was amazing! We thought for sure it would be a closed casket!! But she looked so good we left it open! Scott found the overwhelming amount of tables and easels we needed for presentation. The funeral went smoothly, and the burial even smoother! When we pulled up to Ft. Snelling... the traffic coordinator knew Scott and helped us immensely! It was as perfect as a funeral can get! Everything was handled and coordinated without worries! It was a beautiful service, and everyone commented! You won't be disappointed! In a time of stress, they made our lives so much easier!

The funeral home dealt with our family with a lot of sensitivity. My father passed away and…read morethen three weeks later my mom passed away. Washburn-Mcreavy handled both private viewing / service. It was quick to plan. We worked with Sydney. They handled paperwork and got us the death certificates we needed and just made sure everything was handled at a time that is difficult for anyone. Thanks for the sensitivity.