Stopped going to THIS location three years ago due to service/staffing issues, but today I thought I'd give them another chance. Guess what? NOTHING HAS CHANGED! Wife and I weren't even acknowledged by any wait staff, only a cook(?) on his break sitting at the far end of the bar. We sat there for ten minutes with ZERO attention from wait staff, no water, no coffee, no "Be right with you!" SPEND YOUR MONEY ELSEWHERE! read more

Sat down waited 20 minuets before they even took our order. Then waited over an hour to get any food. Then my food took even longer to get out and we ordered the same item. Then waited 20 more minutes to get my food. All while the waitress brought 3 different plates that we didn't order. And asked me 3 times what I ordered. All my group finished their food before I even got mine read more

Well we arrived at 9:05, hoping to get on the road soon after a quick breakfast. There were 9 customers seated and one cook and one waitress, she was friendly and welcoming. We ordered water a d waited to for her to take our order. Yes we get to order at 9:21...and waited and waited and drank our water. Yes the food came out 24 minutes...2 eggs, 2 bacon and sausage, no extras! Oh well and yes its about correct...we spent 1hour doing breakfast. read more

1 hour no food then 1 of 4 was served no refills after asking mgr ......we'll see nasty waitress hair wasn't brushed and t shirt looked like it came out of the bottom of the dirty hamper. mgr brought 2 orders of biscuits and gravy (cold) had to be heated and 10 minutes later we got half full refill of water in wrong glasses for each person 4th order still not here.... NEVER AGAIN!!!! Pine Bluff Huddle is just as bad! read more

We were visiting from Dallas. Aliyah took our order and danced around the restaurant seamlessly for the breakfast rush. Regina was a joy and I could tell she truly enjoyed being there. Great energy! Perfect Pankcakes to top it off! read more

The worst! DONT EVER EAT HERE! Service is terrible, food is delivered slowly! We ordered and never received our complete meals, we bought this to their attention and got excuses and excuses as to why. Plus the place is not clean!!! STAY AWAY!!! WE HAD TO CALL THE POLICE TO GET OUT!!! read more

So I was in the area on a Saturday morning at about 11 o'clock.. I was alone so I sat at the bar and quickly was able to order my meal. I came in at the same time as another couple who was sat at a booth. 30 minutes later, the couple was nearly done eating, and I was still sitting there sipping on my tea. I can see all the tickets hanging above the grill and did not see one that resembled my order. I asked about it and they said they were going to get it right away. Order after order, I watched as others were completed, and mine still was not. Clearly, my meal was not a priority. I was very patient and asked if I can just pay for my tea. They charged me for my tea and let me be on my way. There was no apologies at any point. They simply let me walk away without a meal. I love to support local businesses and though I live 30 minutes away, I frequent the area quite often. I really wanted to like this place since I really love breakfast. I am often in positions where I need to recommend local places, unfortunately, I will not be recommending this one. read more

Wonderful waitresses, great food, horrible experience went there a few days ago while visiting town and the service from the woman with the head rag was awful. She argued with her waitresses the whole time we were there. My waitress apologized constantly after bringing our food out. Our sides were out before the rest of the food. Thinking it was coming not long after the sides we didn't say anything. Half of us got our food while the other half had to wait at least 10 minutes because the cook was busy arguing with everyone. No one had on name tags so I don't their names exactly but when the cook called out orders were sure we heard lita or liyah and cee. One had piercings and the other had curly hair I prey those girls have a strong mind frame to constantly deal with her rudeness. If I could I would give it ZERO stars only because the lack of compassion from the cook for the waitresses read more

Sadly, there were not enough workers. There was one server and one cook. They were not able to keep up. I didn't get two of the items I ordered. She brought one in a to go box after it sat on the service station for 10 minutes but we were getting up to pay. I don't fault the workers but the management that schedules. read more

I don't know if this is the same Huddle House or not but even if it isn't, the experience speaks for the entire chain. Left us sitting there for twenty minutes without even acknowledging we existed. We left. Enough said. read more

There aren't many choices for breakfast in Monticello, so we ended up eating here both mornings that I was in town for my visit. Huddle House is much like the waffle people with the layout and design of the place. A counter that faces into the grill area. A couple of booths. But they do have a much wider variety on their menu than the others. Steak tips. Fried chicken. Stuff like that. We were here for breakfast so we stuck with breakfast items. I had an omelet with toast and has browns. My daughter had fried eggs and toast and hash browns the first morning and the loaded hash browns the next. The food is okay. Greasy, but okay. Service was friendly and mostly quick. Nothing out of the ordinary but acceptable. Too many tables are dirty until someone wants to sit at them and the floor could use a good sweep. If there's somewhere else to get breakfast in Monticello, I couldn't find it. read more

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Pass on it. The owner told the staff to no longer accept any coupons or discounts any longer. No app rewards, senior citizen, military, or first responder discounts, no coupons. Owner said he was a private owner and under no obligation to participate in franchise discounts. No reflection on the staff which consisted of one cook and one new waitress. The were overwhelmed as you could imagine. I confirmed this with the manager over the phone. Lots of other places to spend your money that will appreciate your patronage. read more

MAN MAN, THAT DANG OLE HUDDLE HOUSE IN MONTICELLO, AR! MADE ME POP A BUTTON IN MY SHIRT. I tried that stuff hash brown with a butter biscuit & even treated myself to some cinnamon pecan French toast. And I couldn't even finish it all. I don't know what y'all problem is with Huddle House! But my food was GREAT, SERVICE WAS EXCELLENT! YALL make think they're loud but it made me feel like I was Hell's Kitchen ! 100/100 ! | WILL BE BACK read more

was there a hour and a half and only 2 of us out of 3 got our food. I ordered a appetizer (the sampler) and got only the jalapeño poppers and that was after we already ate .also they tried to charge us for the whole sampler. And the cashier tried to blame the new cook when we watched him by his self working very hard. my question if he is new why was no one helping him. read more

The only problem I had with this place is that there was only 2 people there. They need to hire more people and the customers can get their food on time. Food was good. read more

Horrible service. Waitress brought our waffles but was still waiting on the rest of our order.The waffles were cold. we wanted to eat everything together not one thing at a time.. When we asked the waitress when the order would be ready she got smart with us.. We asked her to bring hot waffles because we didn't want them cold she informed us she wouldn't do that.. we already waited 30 minutes. We never got the order and ended up leaving. We will not be back. read more

Quit going because it was bad but decided to give the new management a chance. Nothing has changed, they rarely have what you ask for and even if they do, you don't get what you ordered. Tried calling to order over the phone, but unless you pay with a card over the phone, they won't take your order, so I drove up to the restaurant. Originally ordered a turkey sandwich -out of turkey, asked for chicken tenders -out of chicken. So, I ordered a waffle, got pancakes, ordered hash browns and ended up with fried eggs. The cook was rude and the server ignored me. Unless something drastic changes, I will not be returning. read more

Service slow. Food slower. Hash browns had a rotten smell. The two star was for the waffle. It was actually good. Rest of the breakfast- Trash. Not to mention we constantly were swatting flies. If your thinkin of eating here, just keep thinking as you drive by. read more

My Dad and I had breakfast here with one of his buddies. The service was great and the food was very delicious. Keep up the great work. I had the phillysteak omelette it was the Best! Check them out for Breakfast! read more

Was my first time here, place was crazy busy but staff did great! Very professional and friendly. Had to wait a bit for our food to come out but came out hot and was great! read more

Nice. Clean restaurant good food waitress was very attentive. Will definitely be back soon

Awful service no silverware, rude waitress I wish I hadn't stopped here. Seems as they have preferred people, I got plastic ware never came back to my table read more

Christine is the server we had and she did a phenomenal job. She took great care of us even though we came in 30 min before close and the food was awesome. Cheap and delicious !! read more

No social distances were not taken, nobody sanitized their hands, Teresa was our waitress and she is horrible. Very rude and very loud. It's under new management again and my husband and I miss the young lady that was before this guy. He acts like he doesn't like any of his staff or customers. Sure wish she was back. Won't be back til she is back thank you Denise for what great experiences we had here while it lasted. read more

Food is mediocre at best. Coffee is decent. Service is hit or miss. Dont expect refills on beverages and your visit will be much more pleasant. read more

We had a hamburger steak and grilled chicken and it was excellent!! And the server was so nice and attentive to our needs. Will definitely be coming back!! Yummy read more

dont waste your time you can't call in an order they take the phone off the hook they are so slow if u do go to the restaurant and the food well let's just say I'm glad u can see the cooks while the prepare your meal read more

Zero stars. If you're passing through Monticello, keep looking. We made the mistake of stopping here late one evening. We had a horribly rude, completely disinterested server who barely spoke and were served slimy, discolored salad. I'm not complaining about some bruised, orange tinged iceberg but iceberg with edges the color and consistency of old guacamole that I feel certain would have resulted in illness had I actually eaten it. read more

Great Biscuits and Gravy, really good service!! I would recommend to a friend. Went here for a quick breakfast and everyone was friendly and got us our food within 8 minutes of us sitting there and we were checked on multiple times. read more

What a joke everytime I go their they are always out of something plus their AC don't work and the waitress are so slow will not go back

AVOID THIS PLAVE AT ALL COSTS I travel quite often and being in sales I eat out almost seven days a week I have had bad service a time or two. But this huddle place tops them all the worst service ever a had a waitress she saw me and I heard her say she did not want to serve me I asked for coffee and cream I got coffee no cream asked for sugar took around 12 minutes to get it never hot a coffee refill waitresses just talking to each other or playing on their phone. read more