The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

Dr. Leder solved a thyroid crisis for me by adding a second thyroid med. How long did it take to…read morefeel better? 24 hours! Knowledgeable, honest, and cares for her patients' welfare.

Dr. Leder is a phenomenal physician. She truly prioritizes her patients and has been there for both…read moremyself and my husband when we (unfortunately) had emergencies at times of the day when the majority of physicians would not have been available to us. In addition to her extraordinary ability to diagnose and treat effectively conditions which other practitioners often have difficulty addressing, she approaches her patients with a degree of compassion that is often lacking in so many of the physicians who practice medicine today. Dr. Leder is a gem that her patients are fortunate to have found and I cannot recommend her highly enough.

Best therapist you could possibly get. Tim is a very intelligent and thoughtful person, not to…read moremention, an Ivy League graduate. He listens very well and gives great advice. I would highly recommend him for all my friends and family.

My wife and I are forever grateful to Kristen Estrella (therapist) for all the help and treatment…read morewe received for our daughter during the 2020-22 period. At a time when almost all therapists refused to see patients in-person during the early months of the pandemic, Kristen was so accommodating to provide both in-person and virtual sessions, whichever worked better for our family any time our daughter needed therapy. Kristen is extremely patient with the kids and is a great listener. She always came up with bright ideas to address any concerns we had with our defiant child, and always made sure to follow up with us to assure we were making progress with regards to the treatment for that concern. In total we had almost 40 sessions over a 20-month period, and we are more than happy for every minute and every penny we spent on the therapy sessions! I definitely recommend Kristen Estrella and the Lukin team to anyone in the Ridgewood/Bergen County area who is in need of a fantastic therapist for their child!

I really like Dr. Waldman. He is courteous, friendly and his staff is great as well. He takes the…read moretime to explain things and will work with insurance companies and make sure treatment expenses get taken care of. If you need a pain management Dr. see Dr. Waldman

I've been to several pain specialists in the city who are all tops in the field according to the…read moreexperts. Most just don't care and so egotistical they just keep you sitting their office waiting for forever. They also took a very similar approach about medicating me instead of trying to find the root of the issues. Dr. Waldman is just the opposite. Caring, professional and listens to you. He's not trying to push highly addictive drugs on you. After all you are the patient and its your body. After speaking to several other doctors from the top hospitals in the area Waldman has quiet a reputation of being one of the best in the business. He's the one teaching the other doctors how to administer shots when needed. He has several locations which makes it convenient. I trust him 100%. The man has exceeded all expectations. I sent several people to him and they were thankful I did. It's tough to find a good doctor who cares.

Dr. Kevin hands down changed my life. I'll saw him probably from October 2007- October 2009 when I…read morewas in my late-twenties. He was covered under my insurance and I thought therapy would be like chicken soup--- couldn't hurt! I didn't really have anything specific to discuss. I ended up really enjoying our sessions. It was weird how even though there was nothing specific I came in to discuss, I would leave each session with new tools to handle conflict, work, family, relationships, etc. I remember leaving sessions and telling friends about my "Dr. Kevinisms" because some of the advice was so great. I still find myself often saying, "Emotions are great direction givers in the back seat, but they should never be driving the car." Dr. Kevin is a great listener, incredibly engaging, non-judgmental and very easy to understand. I went in for self improvement, and I achieved it in spades. As he put it to me, his job was to help me "graduate" from therapy so that I would have all the tools I'd need to handle conflict and emotional hurdles easily without him. I give him so much credit for the health of my friendships, the great husband I landed in 2009 and being comfortable being myself. Can't recommend him enough. Just bummed he moved his practice to NJ (boooo). :)

I put off therapy for too long because I was skeptical and because I imagined spending years…read morereclining on a couch while a rather distant and serious professional repeatedly asked "and how did that make you feel?", proof that I've watched too many sitcoms and movies. The reality was so much better and I learned that is a result of having found the right therapist, someone whose knowledge I respect and whose experience I trust. Dr Kevin's ability to help me understand my actions provided a framework to change and get better in a few months, not years. He has a vast knowledge ready at hand and a real talent for uncovering and identifying what is beneath the surface. I used to say that I couldn't afford to go to therapy, but now I realize that I couldn't afford not to go. My life is so much richer for the experience.

Dr. Kashkin is one of the most thorough, compassionate, and knowledgeable physicians out there. He…read moretakes his time with every appointment and always listens to my concerns, whether about a medication or allergic reaction. He then works with me to find a solution, rather than dictating what I have to do. You couldn't find a better doctor. His staff is also very caring and helpful.

I have been a patient here on and off for years. No one - truly no one - has helped me feel as…read morehealthy as Dr. Kashkin. If you have breathing problems, you probably have anxiety around breathing too. Dr. Kashkin has never made me feel like my asthma "isn't bad enough" or that it's "well controlled". And Terry is kind enough to remind me that if the reason my asthma is well controlled is because I stay inside all allergy season, then improved quality of life is a positive medical outcome. Don't waste your time going anywhere else.

I was referred to Dr. Allert after I shattered my radial head, dislocated my elbow, tore ligaments…read moreand tendons during a horrific fall. My fracture is not common and many doctors would not see me. I had sent my x-rays to his office at Restoration Orthopaedics, and was called the next day to come in for a consultation. Dr. Allert spent so much time explaining what was needed to get my elbow stable! He even drew pictures of the joint. I was scheduled for surgery 3 days later. He operated on my elbow in Hackensack Hospital and replaced my radial head with a titanium joint. My recovery was without pain. Dr. Allert is not only an accomplished surgeon, but he is compassionate and empathetic. He immediately put me at ease! I am now 8 weeks post-op and I have been seen every 2-4 weeks to monitor my progress. I have no restrictions with mobility at this point. I am so grateful to Dr. Allert! I would give him a million stars if I could!

Dr Keller did my surgery a couple years back. she failed to tell me my left leg was shorter and my…read morehelp has a slight tilt now. she told my leg would be fine and my limp would go away with time since it was still "healing". truth is it only got wores until I did some research of my own and now I trying to fix the issue. point I'm trying to me is I think she got lucky doing my surgery and failed to let me know of the problems I'm dealing with now that weren't even spoken of at the time. She's supposed to be the professional but forgot to let me know about this ? is she as good as she says if she left that whole part put when she could've told me earlier but now I'm dealing with insane back in hip pain, which could've been all avoiided is she knew but she didn't. She's not that great of a doctor.

Thank you for being an amazing doctor. I felt like you…read moretreated me as a whole person, not just a patient. Warm regards Silva

It has been over a year since I saw a gynecologist and I felt it was time for a check-up. I found…read moreDr. Isaacs (previously Gliksman) on my insurance doctor portal. I had called back in May 2022 and made my appointment for July 2022. My appointment was last week and I should have seen the red flags when I was there.... First, my appointment was at 7pm, I was not seen until 8:30pm, way after the office had closed. Once I got in the room, Dr. Isaacs seemed like she was in a rush by how quickly she wanted to get everything done. I was nervous and had anxiety about coming to the appointment and the condescending tone in her voice made me feel even more anxious. I didn't ask my questions during the appointment because I could tell the doctor and the staff wanted to get out of the office since it was the end of the day. The next day I called the office and asked if I could speak to the doctor regarding a possible ultrasound for cysts that I was told from previous doctors that I have on my ovaries. The receptionist took my information and said the doctor would call me back the next day. (I called Thursday and said I would receive a call by Friday). Today is Monday and I finally received a call from the doctor. Dr. Isaacs asked me, "Why do you want a ultrasound?" I explained that it had been over 7 years since my last one and I wanted to know if the cysts had gotten larger or smaller or if they went away. I explained how nervous I was about my PCOS and then she said "First, you are wrong, you don't have cysts you have follicles on your ovaries. Also I don't treat PCOS, so an ultrasound is just a waste of your time and my time." She was very stern in her voice, almost as if she was scolding me for asking for an ultrasound because I care about my health. I am a young 24 year old woman and I want to make sure my body is properly taken care of and the fact that the doctor disregarded my feelings about this is completely wrong.