This facility is friendly, easy to communicate with, and the facilities are in great shape!read more

I would give this place 5 starts. It's clean and well lit. The office staff is kind and very…read morehelpful. I would definitely recommend them.

Thank you to Diana and National Self Storage for helping me manage my account. When I had to move…read moremy office on no notice, she helped me get a second unit very close to my first unit. She took her time and got help to ensure I got set up correctly online and that I had everything I needed for my move.

Very clean storage units, quality service. Tom is a great guy to do business with!…read more Highly recommend.

Great place to do business with. Would rent there again if…read moreI had the need. Better service than other places I have used.

We booked DADS to move our heavy things from a second floor condo to storage. Glenn (owner) was…read morevery easy to deal with and estimated the likely cost of the project right on. Our two movers, Kai and Kaiden (sorry if I misspelled your names guys!) were great - very efficient, friendly, and respectful of both us and our property. The next step in our journey will be to move the stuff out of storage into our new home (still looking!), and we will not hesitate to hire DADS for that as well!

Showed up on time called ahead and moved 2 storage units to house very quickly and made sure we…read morewere satisfied

Super convenient with 24/7 access! Staff is great and the facility always feels very clean and saferead more

I have had a storage unit at the Hudsonville location for a couple years. I recently signed up for…read morea parking spot in Byron Center and have had some safety and security concerns. The previous manager (no longer there) was great to deal with and handled my concerns. The new staff since last fall however is very hard to deal with and can't answer my questions and get a basic lease set up and match the quote /price promised(first month half off). Overcharged and they can't fix it. Management has no real authority to make things right. They sure can auto bill and overcharge, but refuse to make it right. Disgusted with the staff. The storage unit itself is nice and secure and average price range. Another side note - we are expected to keep our unit clean and move out clean. Well... we moved units on a last minute necessity over a weekend. The new unit was found dirty and piles of dirt all over. I mentioned it to the manager the next Monday and once again, they did nothing about it. Quite disappointed the standards are not consistent and you can't communicate or get things corrected with office staff. There was a computer system change over the winter. I was overcharged and accidentally billed on a daily basis for a week and they would not refund... just kept updating a new balance incorrectly for the next month. Finally got that fixed after a couple weeks.

My husband and I came in to buy a Husqvarna 350 BT leaf blower that was on sale. While we are…read moretalking to one of the salesmen and standing right in front of it the owner/manager sells it to someone else that had just walked in. Never asked us anything. That was wrong and very rude. Then offered to sell us another model for $130 more than we had to spend. Very disappointed and needless to say would not recommend these poor business practices to anyone else. Sad that your "manager" is so cutthroat that he sells product right from under other sales people. What happened today was wrong and rude to more than one person. You have lost at least one customer and possibly more. This is one recommendation/ review that will not be favorable.

Great selection of items to rent. The staff is friendly, helpful, and willing to work with you.read more

Bait and switch con artist thieves.!! I talked to a guy at the counter about renting a skid steer…read morewith a trailer and a jackhammer. He tells me it'll be $577.20 for one day rental. I agree, he charges my card and I leave with the equipment. The owner then calls me and said they have a new computer system and they made a mistake on their end. He charged me an extra $851.72 for a total one day rental now costing $1,428.93. Do not use these crooks.

I recently rented an electric jack hammer to remove the basketball post I put the n 25 years ago…read more I install the pole literally saying I felt sorry for the guy who had to get this out of the ground! I showed a photo to Dan and Roger when I arrived and asked if their jack hammer would do the job. They both assured me that it would then I asked for suggestions and pointers since I had never used a jack hammer before. They were both super helpful which translated to an easier job onsite (it was 1.5 hours of "hard labor", but I was expecting that!) Super grateful Dan and Roger were so willing to share their tips and were so accommodating with the rental! Great job, Alpine Rental!

Great service and a great crew at Bin There Dump That. The pricing is also reasonable and the…read moreflexibility of pickup and drop off is a terrific value. It's also nice to have a full week to dump what you need. Five Stars!

The BEST!!! Gabriel and the team make it so easy and worry free! Totally accommodate any…read moresituation! We did share a good laugh over how one of our demolition team packed the first of three dumpsters we have had for this project!