Amazing experience with Mr.Merced and his crew! They completed the job right on time and exactly to…read moremy satisfaction. The work was clean and professional, and the crew was efficient, respectful, and hardworking. The quality of the work truly exceeded my expectations. They are happy to work with what you have in mind or suggest ideas. We had combination of both. Highly recommend Mr. Merced and his team.

I contracted Merced to install an irrigation system and paid in full on September 12. In the weeks…read morethat followed, the system repeatedly broke and leaked, requiring me to locate issues and hand-water plants while arranging repairs. I notified the company and, as of October 5, stopped receiving responses. Mid-project I raised concerns that the work wasn't being performed correctly and was assured it would be fixed and covered by a six-month warranty. Despite that, the system continued to leak--twice more after October 5. A second irrigation company inspected the installation and reported: Control valves were not installed in the order we agreed. The system lacked a proper backflow prevention device, which they advised is required for compliance in Texas. Although Merced stated he is licensed in Texas, he has not provided a license number despite multiple requests. Given the repeated failures, lack of response, and the issues identified by another professional, I've tried to request a refund from both Thumbtack and Merced. This experience has cost me significant time and money.

I had a great experience. I will be using their services again for sure…read more They came out to do an initial inspection and walk through of the task. I needed help with redoing my front flowerbed and starting over with it as well as digging up some poor rock work on the side of the house in the backyard (from another company). They divided this up into phases starting with the front and back being P1 and finishing off the front flowerbed as P2. As with a lot of things in the service industry, 100% satisfaction is hard - especially on the first shot. Getting it fixed is where you find out how good a place really is. They came and knocked out the digging portion of the front flowerbed but there was a lapse in work for the remainder of the task due to a large client of theirs requiring all hands on deck. I didnt have a problem with this because I had a bad case of Bermuda grass which couldnt be fixed by previous companies (several have tried, these guys did the most (good) damage to it). Them digging up the front and letting it sit there for a week was good because it allowed me to see what came back. Naturally, some did (it was really bad, nobody was going to get it right the first time). They would later come back a week later to do the backyard. At this time, the Operations Manager spoke with me and was looking for feedback after P1. I mentioned some minor things which I intended on fixing and she insisted they didnt want their clients going back and fixing up stuff. She relayed my info to Ismail, the Team Lead for the project, and he would eventually fix them himself on the 3rd and final trip. For P2, initially I was thinking of rocks to replace the dirt/mulch in the front but the price was really high for me. Because of that, I considered scratching P2 and doing it myself from here on out and going a different route. Through their persistence and negotiations and finding out what I wanted to do instead, we met at a favorable position for both of us and finished the project. It was a pleasure working with people passionate and knowledgeable about their work and I can honestly say that the attitude extends upward to the Ops Manager as well. Sure, some people may not be too happy with having a large gap from breaking ground in day 1 to the last part being many days later but I think that worked in my favor as I was not in a rush and, as said before, I wanted to see what would grow back. That persistent grass that came back was later dug up properly from the root and covered off with a weed barrier.

Today, August 17th, 2023, Austin has hit the 41st consecutive day of triple digit temps. And the…read moreforecasted high: 109F. I can't imagine working outdoors. Still, Caroline Foley and her Diamondscape team show up and do so much more than getting the job done. They look for and resolve issues. They consider each of the family members that are using the landscape and garden that they have created and make ongoing improvements. They propose new and useful ideas. We hired Diamondscape to take over the disaster that was left behind by Roberto Castañeda and his Constant Lawn & Gardener, and Caroline and team delivered on every promise. Weed infested, dry/dead sod turned into lush green grass. Plants and flowers are drought and heat-resistant... and attractive. Irrigation systems are constantly tweaked for efficiency and water preservation. We were fortunate to get in under the wire when we did, as Diamondscape had started turning away new clients given their considerable stable of long term customers.

I posted some pictures four years after installation to show how well things have turned out…read more Recently, we installed the irrigation system to automatically water the plants and I wanted to optimize the growth, so I called an arborist to help me out. He walked around and examined all my plants and my trees and was really impressed with all the growth that had occured and how well things had been planted. He tried to get the trees to budge by pushing on them (they did not budge) and he explained how many times he does that test and the trees wobble. He told me that was simply because they had been planted correctly. I wanted to update this review so you can see how well Diamondscape does their job with lasting results. I hope your experience with them is as good as ours was.

Be aware of this people. Not only do they over charge but they do not do a good that should be…read moredone. Our HOA fired them a long time ago:

I have been using Earthly for years now. They are great- very dependable, easy to reach out to and…read morethey do a great job! They arrive when scheduled and get the job done quickly.

Happy with the service we got from Final Touch. We had some last minute changes and they were very…read morenice about it and even worked with us to come up with a solution. They made sure we were 100% satisfied with the work. Good price, good people, would highly recommend.

These guys are amazing. I was totally re-doing my back yard. Told them what I wanted and it…read morecouldn't have come out more perfect! They put in three stone lined beds in the back where there was nothing. Planted crepe myrtle and the most amazing part is the stone walkway on the side of my house. This was all uneven dead grass and they made it beautiful! They even did fill dirt in all of my ankle breaker holes in the yard. Put in a new bed on the front also. HIGHLY RECOMMEND Raphael and Jr.

Highly recommend this business. I've used them for numerous projects over the last 2 years…read more They did a outstanding job replacing sod, installing a rock patio, preparing flower/shrub beds and working to address a drainage issue in my front yard. I've been very satisfied with the end product. Nickolai would come by several times after sod was installed to make sure it was thriving. Great customer service.

I contracted Jorge for an over $4000 job and had MANY issues with Jorge. Beware!…read more Prior to contracting Jorge, I was very unfortunate to miss the following preparation steps: 1. ENJOY THE WORST POSSIBLE RESULTS Check the pictures of the final results of the contractor's sodding work. Make sure you want the same. When Jorge did the sodding in February the sod looked dead (cause most likely it was). Jorge assured me it is "hibernated" and will recover shortly. Obviously, it never happened and, two months later, most of the grass is just as dead as it was at the moment of sodding (see the pics). It's remarkable that Jorge calls it a good work! 2. PREPARE TO GET DAMAGED AND WORK INCOMPLETE He was resodding my front yard. He didn't finish his job, left garbage and damaged the front yard appearance of my neighbor's property so I got a reasonable complaint from the neighbor demanding me to fix it. Quoting my neighbor: "The landscape crew that re-sodded your front yard left a strip of plowed up soil/mud between your property and mine. It looks terrible, for both properties." On my request to finish the job and fix the damage, Jorge stated that he "miscalculated" the costs and now wouldn't fix the damage without extra payment of $400. (See the snapshot) Unfortunataly, I have already paid Jorge in full by that time since he pressed me a lot asking to be considerate and enable him to pay his people. GET READY TO BE PRESSED FOR FULL PRE-PAYMENT Further, he ignored my messages and only agreed to do it after multiple calls and messages and after I promised to remove a negative review. 3. GET READY TO SEE UNEXPLAINED CHARGES ON THE ESTIMATE Jorge added items on the estimate that were just meant to increase the bill without discussion and explanation. Thus, I got $300 "Overhead" added to the estimate (see the picture). He "clarified" it was added because my project was bigger than usual. Note, he didn't provide any discount because the project was big. On the opposite he tried to charge me more! 4. PREPARE TO GET THINGS SUDDENLY BROKEN AND TO BE CHARGED TO FIX THEM I had an incident when my irrigation very unexpectaedly got pipes broken in 3 different places and 3 sprinklers suddently got broken ONE WEEK (!) following the irrigation fix by Jorge. Since the rest of the landscaping project depended on the irrigation I was forced to get it repaired immediately. The circumstances in which the above got broken were very strange and unlikely. 5. PREPARE TO BE CHARGE EXCEEDINGLY IF THE CONTRACTOR IDENTIFIES YOU BADLY NEED THE PROJECT DONE To fix the broken irrigation pipes (that unexpectedly got broken one week after being fixed by Jorge) he orignally tried to charge me $450 per pipe. So, $1350 to repair 3 small plastic pipes (see pic.). 6. GET READY TO THE ESTIMAES TO GET INCREASED ~X3 TIMES BECAUSE OF "MISTAKES" In my understanding, Jorge is trying to take advantage of the situation to bill you to the max and his quote are also rapidly increasing. So, for example, in the above incident, he first quoted me $450. Then, he notified me of a "quoting mistake" demanding $1350 probably taking advantage that I wasn't present fisically on the spot and that the project was urgent. 7. GET READY TO NEGOTIATE OR BE OVERCHARGED and paying ~3 times more. Now, when I told him I wasn't able to pay this much he retracted back to $550. 8. TAX EVASION Jorge apparently tried to avade taxation on his income. Thus he is urging you to pay him in cash or in personal checks. Since Jorge demanded it, I paid him in personal checks and he never provided a receipt. 9. PREPARE FOR COMPLAINTS FROM YOUR NEIGHBORS Jorge left garbage on the neighbors lawn and the bricks uncollected (see the pictures). (I can also provide snapshots of messages from my contractor). Jorge only agreed to collect the garbage after multiple calls and messages and lots of time spent on my part. Even then, his original proposal was to leave the garbage sacks uncollected for over a week on neighbors lawn

Jorge and his team were laser focused in delivering a solution that I was satisfied with at the…read moreend. During the process of finishing my landscaping needs, Jorge was able to accommodate to changes that I needed last minute. I'd recommend them for sure. I'll most likely be using them for future projects as well.

Their pricing is reasonable and fair. They are responsive and you can text them with request for…read morewhat you would like done on their next visit. And it will get done.

Federico and his team do excellent work for a fair price. I use them for all of my landscaping and…read morelighting needs.