Very poor customer service…read more I had a 7:15 appointment and had to go home to pick up my paperwork. When I returned, there were 2 people ahead of me. While I was waiting, 2 more people entered. When my turn came up, the technician decided to take care of the last person who entered, claiming that he was dropping off something. Ten minutes later, I'm still waiting. If this place wasn't so convenient, I'd go elsewhere.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

The phlebotomist, Jennifer, has the best bedside manner and is very excellent. She is very sweet…read moreand reassuring and is very excellent at her job!

Lala was very nice and efficient. I got some bloodwork done which was completely painless.read more

I suggest getting an appointment but if you can't coming when they first open is good too. I didn't…read morehave an appointment and had to wait about an hour. Everybody is super stressed and grumpy because lots of patients are fasting but just drink your water, bring a book, and chill if you can. I have a really hard time getting my blood drawn. The nurse was really great though. She got me a room where I could lay down, talked to me, and gave me a breathing exercise to do. It took a try on both arms to get a good site but they got it. She also gave me advice to be super well hydrated and drink electrolytes the day before the blood draw, not just the morning of, which might help others like me too.

I made an online appointment. All information was given; insurance, name, address, etc. I arrived…read moreten minutes before scheduled time. Did the check in process at kiosk, driver's license and insurance card. The tech called me up to the desk and I had to give go thru the same information again, driver's license, insurance card, my address, phone number, etc making fun of ordering doctor's name. All information that had been given twice before. She chit chatted endlessly with the other tech while getting information from me. This took over ten minutes of me standing there trying not to pass out. She was oblivious to my condition and told me to follow her. I could barely walk. I was very slow in getting to the blood draw room. Before I could even sit down, she asked what my plans were for the weekend, etc, after telling me that she was going to bed early that night and hoped her neighbors were not noisy. "Are you going somewhere ? " "What are you making to eat?" "Going to a party?" I responded "no, I will not be going somewhere, have people over, or make some big meal. " I could have ended up lying on the floor and she would not have noticed.

Aside from the wrong address on Google, very pleased. Since my son was diagnosed we have been to…read moredozens of labs dozens of times each. Labcorp (we've used five locations) is consistently the worst, quest (we've used three locations) is better but not usually covered by our insurance, and CLS (we've used two locations) is the best. We have never had problems at CLS that are common for Labcorp. Labcorp screws up a lab at least once every other visit - granted my son gets a lot of labs, but they are terrible. CLS has yet to screw up any of his labs and we've been there consistently for a while now. They have been professional, prompt, and communicative. It's almost as good as Children's Hospital main campus (NOT Parker which is Labcorp quality) for a fraction of the cost. Hard to find. Google sent me to the Admin Office on Union. The lab is in the Anthony's complex but not on the side with parking. It is around the back of the building (enter off Alameda & Routt). I spent an hour trying to find the lab. The staff was very proficient once I did. I was surprised the admin staff said that people come to their office all the time, yet they don't correct their address on google.

CLS Laboratory staff messed up submitting my lab work for payment and their billing department…read morewould not correct the error, even after escalating to the rep's manager. Healthcare costs are high enough without providers screwing up the billing process. I'll go out of my way in the future to give my business to Quest or Labcorp.

I checked in at 7:22 am with an appt at 7:30am. They didn't open till 7:30am. No one was there and…read morea girl walked up at 7:34am. There was 3 people sitting there waiting no acknowledgment at all. She went in and we waited till 7:50am still nothing so I left. Be on time people take time off and go in late for these appointments so be there on time.

I needed lab work and I know where my veins are the easiest and best. I requested a specific size…read moreneedle. I know what I need and I used to be a med-tech. The first two sticks were unsuccessful and they have to ask the other phlebotomist to do it again. They were only able to get half a tube. I was bruised from my shoulder to my hand. That is ridiculous. In a good hospital lab that would be a loss of job.

Shay has the best bedside manner! I was very sick and hadn't kept food down in days. After this…read moreexperience I was good to go! Thanks US mobile medics for such personalized compassionate care!

What a great service to have locally. Shay was able to come same day and help me out when I started…read morefeeling sick and run down. I know without the IV therapy I would have been sick much longer. She created a cocktail that made me feel instantly better and helped me sleep without a headache and nausea! Highly recommend if you're sick, hungover or need a pick me up.

Casey is unbelievably knowledgeable in her field. Not only is she a nurse, but she's worked in…read moregovernment in several different capacities. She understands CDOT and all the bureaucratic ins and outs of this business. She's also very compassionate and is there to walk people through whatever they need, even when it is giving support through firing someone for being intoxicated on the job. She works to make people feel comfortable and not judged, which is hard to do in her business.

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Needed X Rays on my Hand from a Skiinig accident. They made an appointment and got me in quickly,…read morex ray process was fine. Problem is, it took 3 days before my doctor received them which seems ridiculous. When I called to check in after 2 days they asked the manager who said "it hasn't even been 48 hours yet" because I technically was calling a couple hours before the literal 48 hour mark. I honestly don't understand what takes so long. I took my daughter to the Doc to get an X Ray, we went in, they did an exam, X rayed her, came back into the office 15 min later to review. I don't know why this was so hard to pass along.

The people are professional and respectful. The mammogram is uncomfortable, but not painful. They…read moreare efficient and friendly. Results are mailed within a few days and available on the patient portal.