Greg, I'm assuming the owner has gave us the run around since the day we purchased a truck off his…read morelot. We drove all the way from central illinois (8 hrs, 1 way) on 11-4-24 . We get there and he couldn't even provide us with a title to the truck. Yesterday 11-26-24 is when we finally recieved the title to the truck after calling day in and day out. He told us on more than 1 occasions that it was in the mail and come to find out it didn't even get mailed out until 11-25-24 and it got overnighted. They painted the coolant tank black so you couldn't see where they had poured stop leak into the system because it has a blown head gasket. He has promised to help pay the mechanic bill but has since blocked us from calling or contacting them. DO NOT BUY FROM THIS PLACE! SCAM ARTIST 101!!!!

I purchased, with cash in full, a 2013 Ford Escape from E & E Auto, 2308 W. Commercial Street,…read moreOzark, AR 72949 for my daughter as a surprise in September, 2019. I have been going back and forth with the dealership owner since then trying to get the title for the vehicle. I have been given the run-around over and over. They claim that the first title was lost and did not order a replacement title until October 23rd. Even though I requested several times for them to order it earlier. There was a part that they had to get from a local automotive parts store to fix before I left the dealership. It was the wrong part. Management told the mechanic to go ahead and cut/splice it to make it work. Thank goodness the mechanic was kind enough to inform me of this because he was not comfortable 'rigging' a vehicle. The vehicle also had extremely high mileage and I was told that the engine had been replaced so the mileage listed was not correct. The owner was supposed to send me documentation on the new motor, which I have not, to date, received either. The owner told me that there was "one good tire" so I just needed to replace the other three. I took it to my local tire shop and they informed me that the tires on the vehicle were not even made for that specific vehicle. I did get a second opinion the issue and was told the same thing. I just wanted you to know how dishonest this dealership runs. All of my conversations have been with the owner.

Stopped in your see about repair and the shop foreman showed zero intrest in giving me an estimate…read moreor doing the repair

I live in Oklahoma City and my Subaru Outback hit 120k miles recently, so my regular mechanic…read morerecommended I have my timing belt and water pump replaced. I called around to several shops at home for quotes and they wanted to charge close to $2k to replace the parts, which I knew was way too expensive. My family lives in Clarksville and highly recommended Murders (and their quote was over $1k cheaper than what my local shops wanted to charge me!) so I made an appointment a couple weeks in advance and drove in to Clarksville from OKC. It was a great experience all around! I dropped the car off first thing in the morning and we reviewed the work I needed done again, and they let me know that they'd take a couple of extra hours after they'd finished replacing the parts to run the car in the shop and drive it around to make sure that everything worked fine. I thought it was awesome that they were taking the time to double check the work, that was a great reassurance for me since it was such a big job. I picked it up and drove it back home to Oklahoma the same day, and it runs perfectly! I'm very glad to have gotten in to a place that does great work for honest prices. Highly recommend to anyone, local or not, thats looking for a good mechanic!

We were waiting for U-Haul for 4 hours and within 5 minutes of calling Ken's towing Brayden shows…read moreup with so much patience and understanding. He was incredibly helpful and we were so thankful for his kindness, patience, and overall customer service! I would recommend him and the service they prove to anyone!

Amazing people and amazing service! I stopped in with a flat tire caused from a nail, I was 2 hours…read morefrom home and the gas station air pump wasn't working. The people here immediately helped me get my car back on the road by stopping what they were doing and getting my car fixed back up

Spoke to Jason at Jody's on the phone on Friday morning around 10 a.m., just about getting my car…read moretowed to a dealer in town for a check engine light, and my car running rough. When I found out they also did repairs, he said they'd be able to get me in and get the diagnostic done on the day, which the dealer couldn't even touch it 'til Monday. So, I went with Jody's. They came and picked it up at my house, with a flatbed, within an hour, got it down there, did the diagnostic, did the fix, and were able to get the keys back in my hands by 4 p.m. The mouse-chewed wires unfortunately weren't covered under my platinum warranty, but they wouldn't have been covered at the dealers, either! I know I got my car back faster, and that the price was probably even a little lower, and I honestly couldn't be more pleased. Hopefully no more un-warrantied issues with my Nissan Kicks, but if I do, I'll have Jody's deal with them. Time to go get some mouse and rat repellent!

Short story- Lost…read morethe pulley for the alternator belt. Rolled into Jody's at 8 AM. The car was fixed by 9 AM. Great prompt service. Long story- Against my better judgement, I agreed to drive my 86-year-old mother from Tucson to Tennessee in her 2003 Buick Lesabre. The first 1000 miles were thankfully uneventful. But, after leaving Henryetta, Okla. at 6 AM, we had just past Ft. Smith, Ark. when the engine service light appeared, then minutes later a bright red voltage light glared- all with a very emotional Mom in my ear. It was a catastrophic failure. The temp. was maxed out and this is when I threw on the hazards and lowered the speed to 50 mph. The temp. lowered a bit, and I saw that an exit was a mile ahead. Made it to the off ramp at 7:45 AM and started researching service garages. Jody's was right at the exit across the street from a Waffle House. We pulled into the lot which was empty. We thought they were closed. The sign directed me around the corner where I found a gentleman at a computer ready to check me in. We speculated that it was an alternator problem. As I returned to the car I was immediately met by a mechanic, and he drove the car to the garage. The rep. and I discussed whether the high temp. may have damaged the water pump or some seals/gaskets. The rep. returned in a timely manner and informed us it was a pulley failure for the alternator belt. $300. He said it would probably be done before noon. My Mom and I ate breakfast while waiting across the street at Braum's. Not bad and affordable. My phone beeped at 9 AM. The car was done. Incredible- thinking we were out in the middle of nowhere (we thought) and they would have a part locally for a 2003 Buick Lesabre. Never has anyone been so happy to pay a $300 bill. The car made it to the Tennessee destination without incident. Thanks to Jody's!!

Trying to up sell.they always recommend replacing everything…read more Don't go here expect honesty

This was my first experience with my own car at a shop. They were super friendly and very helpful…read more He even printed me off a paper to keep track of maintenance things since I am new to it. They replaced my motor mounts and valve cover gasket. They most definitely have my business from now on.

I wouldn't suggest that the service at this location and this business is bad, but I would suggest…read morethat they are very pricey for their work. I use them on a couple of occasions and I just decided I couldn't continue to justify the expense of using their service as compared to the value of the same thing elsewhere and less price. While it's a fine place and a very clean well managed business, I have not been back to the site recently due to concerns of cost When using their services.

hey Joseph had flo master 40s installed on my vehicle yesterday, been using Jody's for over 35…read moreyears. It seems without Jody there its not the same! paid over $700 for mufflers installed. mufflers are around $100 each approximately, so I essentially paid $500 labor for 1 and 1/2 hours labor! I realize prices are up but jeez. Labor costs too high! Glad this is my last muffler upgrade!!!

Don't waste your time waiting on them. They said they would call me within a hour to tow my vehicle…read morefor me. 3 hours later they called me back. I had already made other arrangements.

These folks treat you like you're their best customer, their rates are more than fair and they get…read moreto you fast. Very competent in what they do. Highly recommend Wayne's Wrecker Service!

My insurance company, Farm Bureau, contracted this company to provide roadside assistance. I was…read moregiven an estimated arrival time of 1 hour... it is now two hours later and their dispatch number goes to voicemail. Not even Farm Bureau can reach them. It is now dark and I am stranded waiting for another company with a 90 minute arrival time! Good luck if your insurance company contracts them for you! ZERO STARS!

Service was phenomenal!! Called for service & one of their guys showed up really fast and had our…read moretire changed out in no time flat. He was really nice & gave us directions to the nearest tire shop, saving us time we didn't have to lose out on for our trip. Couldn't ask for a better or more quality experience.