i bought a 2021 ford f150 at randal tyler ford from a great sales man brian motti love the truck and i'm going to buy a 2022 ford explorer form them soon read more

*****BEWARE X2***** I am in total shock that this dealership has ONLY one bad review!!! I agree with Gregg M. on the business practices of the Randal TylyFord dealership in Booneville, AR and at least one in particular sales manager that works there!! Tillman B. McClendon. I have a close friend that is in the market to buy a vehicle for the first time and wanted my help to purchase this car in his name only and to build his credit as he is only 21 years old. He asked me to come along with him as I am much older than him and have had more experience in purchasing vehicles in my time. Originally my friend seen the vehicle he was interested in, at an offsite bank liquidation event in Fort Smith, AR. Jeremy P. Warren was the salesman that helped him at the time and was nothing but professional and extremely helpful to my friend. However, like I mentioned earlier, my friend wanted my help, therefore he told Jeremy he would have to come back. Jeremy then explained to him that the cars would no longer be at that location and we would have to continue our interest and negotiations through Randal Tyler Ford in Booneville, AR. Therefore, within the next few days my friend and I made the trip to Booneville. BIG mistake, needless to say!! Once at the dealership and after viewing the vehicle my friend was interested in, we were introduced to our salesman, Tillman. Right off the bat, instead of talking about the used vehicle that my friend was interested in, he showed my friend a brand new 2017 vehicle that he thinks my friend would like so much better. However, I explained to him that we were only interested in the car we came to see and that we wanted to know what options my friend would have in purchasing it only in his name. I made it clear at the beginning that we were just needing information on what the interest rate was going to be in my friends name only or if we were looking at getting a co-signer for him. I can say, that Tillman was helpful and friendly during this whole process until he came back with his first offer on the vehicle and the interest rate he was able to get my friend. Once he told us this information, I thanked him for the information and told him we would have to discuss it and we would get back to him, that we needed to leave at this time. At that point, Mr. Tillman B. McClendon became a whole totally different person. He became extremely pissed off at us and wanted to know why we let him do all that hard work and put his reputation on the line with the credit union for us not even purchase the vehicle. He was extremely rude to us and his scare tactics did nothing but piss me off at this point. I plainly explained to him that we wanted options for my friend and that we NEVER said we would be leaving that day with a vehicle. Mr. Tillman B. McClendon's attitude, body language, unprofessionalism and smart ass was uncalled for!!! I will NEVER set foot on that dealership lot again and I have told everyone and anyone my experience with this place and will continue to tell people. If I can prevent at least one person from being treated the way we were treated at Randal Tyler Ford in Booneville, AR, then my job is done!!!! Ps: I did not want to give a star at all, but to post this review, I had to select at least one star. And I give that star to my friend who had to go through this terrible experience!! Lol read more

In December I bought a 2012 Ford Edge for Tyler Ford. My experience with them was absolutely Awesome. The Sales Manager Tilman McClendon helped me with all the financing and made sure all my questions were answered. I am a single parent and I really was nervous and had no idea what I wanted. Not only did he make me feel comfortable, he did not try to sell me something I didn't want I told them the price I was comfortable with and I got exactly that. The sale didn't stop there I have taken it back for service twice and the people in the Service Department were very helpful and quick to get my car in and out. I highly recommend them to anyone... read more

Very good experience with Tyler Ford. Everything was exactly as they said. No Hassel buying experience. Strongly recommend. Salesman was very pleasant to deal with. read more