Got a sandwich and a coffee. Sandwich was very fresh. Coffee was excellent!! Coffee had a bold taste went down very smooth. Each sip was as good as the first!! Service was timely and server was friendly and pleasant. Atmosphere was warm and homey very relaxing and cozy read more

Hug in a Mug? More Like Hug in a Mess. I genuinely wanted to love this place based on the name alone, but unfortunately, this was one of the most disappointing coffee shop experiences I've ever had. From the coffee to the customer service to the overall cleanliness, everything fell far below expectations. Let's start with the coffee, or lack thereof. I ordered a vanilla latte, and my friend ordered a caramel macchiato. Both drinks were essentially room-temperature milk with barely a hint of coffee or flavor. It was so unpleasant that we ended up throwing both drinks away. The pecan roll we ordered didn't fare much better. After being placed into a styrofoam container, it was microwaved right in front of me. IN THE STYROFOAM. The result? A health hazard, plus a melted, chewy, overly gooey mess that was completely inedible. The service was equally lackluster. The staff seemed visibly annoyed to take our order, and there was clear confusion about who would make our drinks. One employee disappeared for several minutes while the other, who had been doing nothing, finally stepped in to make our coffees, after a not-so-friendly exchanging of words about who would make it between the co-workers. To top it off, I watched another employee leave ice cream out to melt on the counter for at least ten minutes in what was an uncomfortably hot space. Speaking of the space... it's in rough shape. The interior smelled of sour milk, ice cream, and garbage, likely exacerbated by the heat. The outdoor patio, the only seating option, is no better. Tables are sticky and unclean, fans are missing blades (with broken pieces piled nearby), and the entire area looks neglected and unkempt. It's clear there hasn't been any effort to maintain the space. To give credit where it's due, someone in our group ordered a strawberry Italian ice, and they said it was "fine." But for everything else we tried, it was a complete waste of money and time. I rarely write negative reviews, but this place needs serious improvements across the board. Between the lackluster coffee, poor service, and the overall unsanitary conditions, I cannot recommend Hug in a Mug to anyone, and I certainly won't be back. read more

We were on our way to Tennessee and saw this place on a billboard. Stopped in and it was fantastic! Our first time through we ordered a waffle sandwich, super delicious. We also got lattes. Their coffee is really really good. The inside is small but it's basically order and go and they have a drive through. They have some seating outside. It's a great stop in and grab some coffee. We stopped in twice because we just enjoyed the coffee so much. It has a more chocolatey taste in my opinion. Try it out! Cheers! read more

Hug In A Mug Coffee - Coffee & Tea Near Me - Valdosta, Georgia

Everything on the menu board is great!!! the staff is awesome always positive and always friendly!!! Sometimes it may take a little bit longer because they are so busy and everything is made to order... I have my personal favorite drink, but I can't say enough good things about the people that work there... read more

Stopped by on my drive up 75 A little out of the way but service was quick and coffee was delicious I ordered an egg cheese sausage burrito (hold the potatoes) it was delicious! Latte was yummy too! Will stop in again on my next drive through read more

Hug In A Mug Coffee - Coffee & Tea Near Me - Valdosta, Georgia

The costumer service was absolutely amazing! Drive thru guy was super friendly and the other worker answered all of our annoying questions so nicely. I got an iced latte with sugar free caramel. The coffee itself was okay but my friend got an INCREDIBLE iced chai latte. read more

Hug In A Mug Coffee - Iced Flavored Caffe Latte - Coffee & Tea Near Me - Valdosta, Georgia

I threw my coffee away, it tasted like there wasn't any coffee in it. We generally like to try these off the beaten path spots but this honestly wasn't really worth the stop. My husband said his cold brew was okay and the food was tasty for what it was. read more

Stopped by while passing through. There's no coffee flavor list, so ordering felt like a shot in the dark. I sampled a few ice cream flavors, and honestly, none of them were great, so I turned down the free scoop they offered after they couldn't make my sandwich. The employee wasn't rude, but the service was a bit disorganized. They were out of "waffle bread" for my sandwich and didn't tell me until after I'd already paid. The grilled cheese was fine, but overall, it wasn't a great experience. read more

Sucked apple juice was horrible and the cappuccino I threw up service took for ever THIS SUCKS