Fantastic to work with. They give the best quotes with multiple options. I highly recommendread more

From the owner: At Brightway, The Torres-Grubbs Agency we offer you expert advice and more choice in insurance…read morecompanies than any other independent agent. We have deep relationships with the insurance companies we represent. We'll ask about you, your family and your needs. Then, we'll combine our insurance company expertise to build a customized policy for you that provides the coverage you need at a price you want. Give us a call to put our team of experts to work for you.

This office seems to have good reviews. However; I had unfortunate experience with Keith Fulton's…read moreoffice. I had the Drive Wise, as I am retired and drive very little. My policy was cancelled. They said my credit card denied the payment, therefore they cancelled me. I called office numerous times to rectify billing error. They refused to assist. I went to another company and am happy. Today, I received letter from Keith Fulton's office. They offered me auto policy for TWICE as much as I was paying. WOW. Makes you wonder what their true intentions were initially. More money? Shame on you Keith Fulton.

Fulton Insurance has been my insurance company for the past 12-13 years with estimated yearly cost…read moreof between $3000 and $4000 and I don't usually post negative feed back for a company that is supposed to provide service, but the truth is that I don't feel comfortable about leaving this company without leaving my honest recollection of the service period. First of all you won't see Keith Fulton or even know if he exists. 2 no one will come out and inspect your property, it is your responsibility to share any information that might save you some money. Example wind mitigation your policy will probably state toe nail constructio, but you will save quite a bit if you have hurricane construction. I had that, but they wouldn't give you any money back. They did however save me some money when I provided the information to them, then some how the next year my premium increased even higher than it was. Shame on me I guess. Here's is something that was funny I thought well being with All State they might contact me with a policy with an auto bundle saving, wow nothing. So I am A busy guy and don't have time to recheck everything that crosses my table and thought that my Insurance agent. I misspoke I called them My agent they didn't do any thing for me they are not my agent they are actually a collection company that filters in money from a already established company nd if I was All State I would check your lazy a out company would let me know well that was a fantasy too I wasn't even notified when a company that they some how appointed for me was my new insurance company and I had no other choice in the matter. Well that was about it for me I took a little time out and checked my insurance com[any out no after about I hate to say it 3 hours I found and insurance company and went with them and save 3000 do;Lars. It's not about the money , because I don't know how my new Ins co will do, but I can guarantee that I will never ever use this freeing Fulton insurance again

Mr. Starkey and his staff provided a wonderful experience transitioning from a large faceless…read morecarrier to the personal attention from a local community member. Many brokers can find a policy that is just cheap, Jeff was able to find us policy options that made sense without leaving us exposed and still fit our budget. We will be customers for years to come, thank you.

Recently acquired a house and needed home insurance. I contacted an agent that had held the…read moreinsurance for 13 years for the previous owner thinking they would be quicker and have a history with the house. The customer service was absolutely horrendous. A friend recommended Safeguard Insurance on US Hwy 19 in Port Richey. I called, the receptionist took some information and told me an agent would call. After dealing with the OTHER company, I thought "great another never return call that will never come." BUT I was so wrong and so happy when Agent Sandy Baker called me. We talked, I sent her information she needed and received a quote the next day. I thought excellent customer service was a thing of the past but SANDY made me a believer again. This company and agent actually want your business! They have all types of insurance so please give them a chance to provide great customer service for you!

Our agent in the Tampa office, Sandra Baker, is always looking out for our best interests. She…read morecalls well ahead of the due dates to give us our latest options with regard to coverage and cost so we have time to consider them.

If I could give this agent a negative star I would. He is both rude and ignorant. He withdrew a…read morepremium early, even though we advised, we would not be renewing the policy, as we were moving out of state. He made derogatory remarks about where we were moving. When I called inquiring about the refund, he again made unprofessional remarks. "You must really need that refund". The necessity, wasn't the issue, the company had erroneously taken funds that didn't belong to them. I did make a complaint with Allstate corporate. My advise is there are plenty of agents and insurance companies..pass this guy & Allstate by!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Trinity and we understand the need to help insure what matters most to customers. I'm passionate about helping others because I believe in treating others the way I would want to be treated.

Staff were friendly and incredibly helpful. I thought my issue would take me an hour to resolve but…read moreI was in and out within minutes and had all my questions answered. Very appreciative of the staff at this branch.

Excellent, extremely professional service. Office staff quickly responds to calls and questions and…read moreeverything went smoothly. A-plus overall. Couldn't ask for better.

Scott provided a wonderful last-minute service for us when we needed a notary for an out-of-state…read moreproperty closing. I highly recommend him for his ability to handle a closing and for his good humor and compassion. Local company, been here since late 70s.