Ive honestly never experienced care quite like this, From the care I received in the office to the…read moreservice I receive on the phone. Hands down best costumer service I have ever received at a doctors office. Tara and the front desk is a saint. Meg actually listens and is committed to giving you the best care and if she doesn't know the answer herself she is going to send you to the best person for the job. I had a lot of stuff that I felt was hard to figure out. When I went to MacRae Medical Associates it was like hitting the Staples easy button. I feel like for the first time in my life I have actually been listened to. For the first time in my life I don't have questions about my health I know exactly where I stand. This is the place to get your health under control and really take care of yourself. you're not just another number another appointment you're actually cared for. Macrea medical associates basically saved my life :)

I have had great experiences at Macrae Medical. Meaghan Macrae is a knowledgeable nurse…read morepractitioner who is very easy to talk to and always addresses all of my concerns. I have been able to get appointments with her easily and she has very convenient times including Saturday mornings. I love the office space too, great photos. It is a welcoming office. I would definitely recommend her to my family and friends.

I had my first visit and first impression of the office was an inviting waiting room, and friendly…read morestaff. Sarah was very nice and listened to my needs. She was warm and relaxed. She was easy to communicate with. Prescription and refills were sent in without delay. She is accepting new patients and there was not a long wait to be seen. I would highly recommend her services to others.

Shame on this NURSE PRACTITIONER!! Patients with severe anxiety disorder and severe depression…read more(diagnosed by a certified PSYCHIATRIST) should never ever be made to feel that they are an "addict" because they are on PRESCRIBED medication BY A CERTIFIED DR IN YOUR PRACTICE!! Because you have NO idea the trauma this person has been through in their life!!! And now they are a front line service worker in a major inner city hospital and sees more trauma cases every single day!!! YOU SHOULD BE FIRED!!! If this patient doesn't report you, I WILL!! May karma take the wheel and dish you your serving.

From the owner: Gina D'Aguanno is a board-certified Psychiatric Mental Health Nurse Practitioner who graduated from…read moreRegis College summa cum laude. Her background includes a long nursing career in both inpatient and outpatient roles across the lifespan including ER/trauma, Nursing Leadership, community and public health, and pediatric behavioral health. Gina has a strong interest in child/adolescent and young adult behavioral health. As a mom, she understands the importance of a relationship based parenting mode

I was a patient of Melanie's for close to eight years. Unfortunately, my insurance company changed…read moreand I became a self paying patient. I did struggle to make these payments, however, we came up with a payment plan and I was able to pay off the balance. At my next appointment she declared that she thought it would be easier for me to find a new doctor that took my insurance. I have been trying to do that for over a month and I have not been successful. My medications are running low and I'm trying to ration them the best that I can. I called her over the weekend because I'm feeling very sick from the withdrawal. Her office returned my phone call this morning and said that she already told me that she would not see me as a patient again. Withdrawing from any medication can be very dangerous and I feel as though it inhumane, irresponsible, and unethical for her to not at least help me to come up with a plan to do so in a healthy way.

While Melanie was a lovely person, I would never recommend anyone to be under her care. I was on a…read morerelatively high dose of Seroquel at a young age, which is widely known as a dangerous drug & is recommended to get bloodwork done every 6 months while taking. Not only was I never once sent for bloodwork, I also had reported to Melanie during a visit that I was experiencing some twitching, to which she said "I've never heard of that happening with this drug"! Turns out, I was developing Tardive Dyskinesia and would not find out or cease the medication for another year and a half+ after doing research of my own once it became unbearable. TD is a serious, sometimes permanent, (and VERY WELL KNOWN) side effect of Seroquel and is life altering. I have now been off this med for 3 years and still experience some symptoms. Let this be your warning!

Front desk and the initial person who took vitals, etc really need some professional development on…read morehow to greet and interact with human beings, particularly those who are sick. Embarrassingly uncomfortable and unpleasant experience dealing with both yesterday at about 3PM. The doctor was a complete change of pace. Very friendly (maybe too much, over the top), personable and kind. The only reasonably professional person I dealt with in that visit. It's very close by, so for convenience, I'll take it. But based on the number of people in the waiting room the entire time I was there (no one but me) and as I was leaving, this may not be an option much longer. Based on the customer experience, it makes sense.

I went to see my new Dr. Kathleen Natareno and nurse Elizabeth Dyer, I was treating with disrespect…read morefrom the doctor not the nurse, I told Dr. Kathleen Natareno about some issues going on, I've mentioned about Facebook she says "Stay off Face, "Shut Up! Also says this isn't a free clinic, I felt I was treated like a number than a patient, I felt intimidated, I found a new doctor I'm no longer to her, I don't recommend that rude doctor

3 sessions....terrible. Therapist recommendations not consistent with helpful strategies. Ugh...read more

Reception is good. professional and scheduling is easy in my experience. unfortunately, that's…read morethe only good thing I have to say about this place. they care more about CYA then they do about their patients' wellbeing. You can do much better with an individual practice or south county psychiatry

There is no better person to take care of your health than Kathy Parker. She is by far, the best…read morephysician I have ever had as a primary care. She sold the practice and it is different - but the care from Kathy is second to none. I endorse her 100% I do not know if they are taking new patients at this time - but call and see.

I have been a patient for many years and have had an excellent experience all around. The office is…read morealways available and responsive to my questions. The patient portal is easy to navigate and helpful in helping me keep all of my medical information organized. Kathy is always kind, unbiased, respectful, and clearly has my best interests in mind. She listens to my health concerns and follows up on them appropriately with medical imaging and lab work when needed. I have also recently been seen by Samantha who is equally as wonderful.