We had a deeply disappointing experience with Josh Rudin, an agent with The Firm Mortgage / Firm…read moreBrokerage. Adam is the broker, Josh and his team--who act as property managers, selling agents, and investors--sold us a property for over $800,000 that, after purchase, turned out to have a significant amount of unpermitted work. Shockingly, the property's value prior to renovations was under $300,000, and none of the extensive, unpermitted modifications were disclosed during the sale. Even more concerning, this was the agent's own property, got work done with unlicensed agents and denied ownership. The unpermitted work is not just a minor issue--it will cost over $100,000 to bring the home up to code. When we raised these serious concerns, neither Josh nor anyone from The Firm Brokerage took responsibility or even responded. As licensed real estate professionals, we expected transparency, accountability, and ethical conduct--especially when an agent is selling a home they personally own. Unfortunately, that was not the case here. Based on our experience, we cannot recommend Josh Rudin or The Firm Brokerage. I would highly recommend to not do any business with them.

Was fast in responding and very efficient. Like their style. Hired them to manage our 8 units. Will…read morepost more when we see how they perform. Onboard now, and Kevin is doing a bang-up job taking over our units. Extremely efficient and very personable. Future looks bright!

Everything was made clean, clear and easy. No hiccups or problems whatsoever…read more Thank you!

Kari was unflappable throughout the ups and downs of this escrow. Responsive, good team work, and…read moreI'll be happy to work with them again. Did I mention? They always answer their phone! Bonus points.

Joshua is incredibly knowledgeable, patient, and outgoing. He helped me identify the perfect…read moreinvestment opportunity that was within my budget. This was my first time purchasing property. I feel like I may have dragged my feet a little more than some of Joshua's other clients. That said, at no point did he make me feel pressured or rushed. The process was certainly long and grueling but when it was all said and done I truly felt like Joshua was more of a friend than a realtor. Thank you so much, Joshua! You're amazing!

From the owner: Joshua Gilbert was born and raised in the Coachella Valley and has been been an active part of the…read morecommunity for the last 32 years. provides superior service to all our clients in the Coachella Valley. We provide dependability and exceptional service to all our clients no matter the size of the budget or goals. Joshua personally manages several vacation rental properties, the extensive knowledge and qualifications being in that field allow for proper guidance in helping a buyer find the perfect investment property with a great return. If you are looking for a home to live in, the benefit of being a 3rd generation resident in the valley is a great benefit towards all of the best advice on finding the perfect home suited for your needs. Joshua co-managed an interior design company for a few years, with that brings a lot of knowledge on property improvements that will dramatically increase the resale value and livability of your home or property. Joshua Gilbert provides a hands-on real estate experience, using his knowledge and expertise to make sure that all of your needs are met and the experience is higher than your expectations.

I sold my house with them and it was an absolute shit show- and the landscapers THEY hired to clean…read moremy yard up stole my property. We also lost money on the transaction and overall was just not a good experience.

As others have experienced, this is not the company you want managing your commercial property if…read moreyou have integrity and want great tenants. If they manage a space you are interested in, run! During the peak of summer heat, they are refusing to replace an exterior A/C unit that they are contractually obligated to provide (tenant is responsible for maintenance). It is forcing the business to temporarily layoff employees due to unsafe working conditions and it is hurting the business' bottom line by limiting the hours they can be open while the owners work in 93+ degrees. Summer is hard enough for small businesses in the desert, so to refuse to honor contracts (or be inept as to not understand the contract) with tenants makes them particularly bad actors. Hoping the owners of the building--off Tahquitz Canyon in Palm Springs-- will direct the management company to replace the A/C and honor the lease.

This "management company," and I use the term loosely, is refusing to work with the owners of the…read moreBest Bookstore In Palm Springs to repair their broken air conditioning at the height of summer. The terms of the lease state that the owners of the building, whom Lyle manages, are responsible for fixing the air-conditioning, and yet over a week later, the owners are still sweltering in their store. Nobody should allow these bat rastards to manage their businesses.

Avoid this company at all costs…read more They "managed" two of my Palm Springs condos. In one instance, they allowed my condo to be sublet by someone whom I did not know and who did not have a lease agreement with me. The debacle ended in a nasty eviction and the loss of thousands of dollars. There was never any apologies for this disaster and they refused to take responsibility for it. I was baffled by their lack of accountability. Surely someone could have noticed that they had been receiving payments from "Tom" and suddenly "Harry," who is not on the lease, is making payments. But their "over promise and under deliver" motto disallowed them from noticing such things. In another instance, my condo became vacant and needed to be listed. It sat unoccupied with no interest in it for a month. When they sent an email to me stating that I needed to lower the price by $500 (a 25% reduction) for lack of interest, I became curious because Palm Springs is a fairly strong market right now and "no interest" in my condo sounded very suspicious. After a few clicks on my Mac I discovered that no one at Utopia bothered to take any interior pictures of my condo to accompany the listing. When I brought this to their attention, instead of being embarrassed by the sloppiness, Nicole, the manager, argued, talked over me, made excuses, challenged EVERYTHING I said. For example, when I said, "My condo has no pictures attached to the listing," she would bark, "It does, too, have pictures attached to the listing. Don't lie." So yes, it did have pictures....OF THE EXTERIOR. But no one is going to inquire about a property if they can't see pictures of where they will be living. But she dug in her heels and could not concede that a lack of inside photos was critical to a successful listing. Also, It was simply lost on her that, because my property sat vacant for that moth, I lost thousands of dollars. She wanted to argue that "technically" there were photos attached to the condo even though none of them were of the interior rather than say, "That is not how we like to do business, let me take care of it and we will all put in extra effort to get it rented." It was the polar opposite of a professional way to handle their blunder. If you are a property owner, be advised that Utopia does not understand they are handling an investment of yours. They do not appreciate that you have time, sweat, and money invested in your property. Go elsewhere. You will regret listing your property with Utopia.

Thank you Irene Franz for your assistance while renting and being supportive during my transition…read morewith my move. I appreciate all you do! Very professional approach and friendly to work with! Thank you, Dana Rome

Jake must have his head in the sand. This is the most unprofessional property management company,…read morereferring to the Cathedral City office, namely Shiela. She is a liar, just to get a job, and does absolutely NOTHING. If you are unfortunate to be tied with a contract with them, please go somewhere else as soon as possible. They will let your property get run down, with no maintenance as agreed on. There are too many good property management businesses available to use, rather then Spinello. If this is a family owned business, they really need to wake up.

Spinello Property Management is family owned by very nice, honest people. If I were lucky enough to…read morehave property that needed managing, I would absolutely trust them with my property management needs.

They efficiently handled our condo purchase and closed in 30 days every thing was effortlessly doneread more

From the owner: Whether the property is located in Palm Springs, Cathedral City or Rancho Mirage, from single…read morefamily residences and condominiums to vacant land, commercial and income property, our professional REALTOR® firm is available seven days a week to serve all your real estate needs.

Anthony was the best from start to finish. We cannot recommend him highly enough. He is…read moreknowledgeable, courteous, and efficient. He definitely knows his job and does it well!

I called to interview him regarding listing my Palm Desert home... a full week passed before he…read morereturned my call, asking if I was still looking for an agent. Really? A little too late! I listed with Traci Sadler/Windmere Realtor, sold my home in two days at full price!