I have been a homeowner in Vista Montana for nearly 15 years. Throughout that time, our community…read morehas been professionally managed by Personalized Property Management (PPM) in Cathedral City. PPM employs an on-site manager, Rebecca Day, who provides valuable administrative and office support to our Homeowners Association. Rebecca is attentive, efficient, and consistently treats residents with the same courtesy and respect that she receives. In addition to her many responsibilities, she has become a highly valued and well-liked member of our community. PPM has consistently provided exceptional service to our Association. Their team responds promptly to requests and provides accurate, timely information whenever needed. I would highly recommend PPM to any community seeking a professional and reliable management company. Rich Warfield, President of PPM possesses extensive knowledge and experience in all aspects of property management, including the complex laws and regulations governing homeowners associations in California. His expertise has been a tremendous asset to our community.

I spent two years looking for a nice senior park to move into that I could afford to buy. When I…read moresaw Vista Montanna I new that was the park that I wanted live in. That was over ten years ago. There are a lot of nice people who live here, but like most places there always a few people who don't like anything! They would be complaining about something if the were living on a island by themselves. If your not happy living here in this beautiful park, MOVE!!! So that the rest of can enjoy living here in peace. Sincerely, Larry W. Hiner PS Robecca Day does a great job for our community and PPM. She goes above and beyond what she is required to do. :-)

Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

We booked a house in Palm Springs through Deja Blue rentals after a friend recommended it and I'm…read moreso glad we did. I'd much rather support a small business than give my money to a big corporation. The customer service was definitely way better than dealing with a big company. We had one question when we got to the house and we had our own specific contact at Deja Blue who responded immediately. We also let them know that we had a baby and they made sure the house had a pack and play for us to use there. I would highly recommend this company and we will be booking through them again the next time we are in the Palm Springs area.

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb

One of the best vacation rental companies I have worked with. Great communication and quick…read moreresponses with any issues. They really go above and beyond. Can't wait to use them for our next Palm Springs trip. The house was clean on arrival. Really cool property layout. The cabins in the back are very cute. Would definitely stay here again!

Stayed at Modern Posh for a Birthday weekend and the house was exactly as advertised and in a great…read morelocation within a few minutes drive to downtown PS. The Poolside team was very communicative throughout the stay and addressed any minor issues with quick resolutions. Would definitely book Poolside again! Thanks Nate!

Eddy was a great host! Super easy to communicate with and always quick to respond if we had any…read morequestions. You can tell he really cares about his guests and wants everything to go smoothly. The place was well taken care of and everything was neat and clean and felt really organized. It's clear Eddy and his family know what they're doing when it comes to hosting. Would definitely stay again and recommend him to anyone looking for a reliable and attentive host.

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

Rental Fees on Appliances???…read more We thought we'd seen it all in unprofessional property management, but these people give a whole new meaning to the words. We found a property we wanted to tour on Zillow and reached out numerous times to get it arranged. We could reach NO ONE in the Palm Desert office live no matter how many times we tried. Finally, a week later on a Saturday after hitting redial a dozen times, someone picked up. They told us they needed a rental app first *before* we could see it AND a fee up front. Never heard of that one before. We reluctantly paid and submitted the app, did a self guided tour (they wouldn't even come out to show us the property) and then when we had questions, they told us we didn't qualify via their monthly income requirement even though we had ample proceeds from the sale of a home in the bank, let alone enough income. We never heard back after that, so we demanded our app fee back and our bank returned it right away. Fast forward a couple weeks and I decided to reach out to the owner in the Palm Springs office. He said there must be a mistake and within a day we got a call from the PD office that we had been accepted no issue and received lease paperwork via email. We were perplexed. We asked to see the property again to be sure we still wanted it (also self guided), decided to take it and called the owner back with questions. He then explained that the person who "handled" that particular property was out of town and would be back in a week, but told us we'd be "renting the appliances" (refrigerator, stove, dishwasher, etc) for $30 PER MONTH and that if we chose to get a dog, we'd pay $50 PER MONTH in pet fees. Has anyone ever heard of RENTING APPLIANCES or paying MONTHLY for a pet instead of a pet deposit??? Still, we waited for the person responsible for the property to get back to go over it all with us, but we didn't process paperwork because we didn't agree with these random fees. Needless to say, we got one phone call from her (which we missed due to being on work calls/in meetings) and were never contacted again, even though we called back and requested to set a time to talk or meet at the property. The next week we were told the property was rented. Total scam and beyond a total waste of our time. We've been warned about these guys and now we know why! Be very cautious if you are considering one of their places. They don't pick up the phone and if you are lucky enough to finally reach them after repeated calls and emails, the story changes multiple times. We wonder if the owners of the properties know these guys are charging rental fees on appliances. Is that even legal??? Would NOT recommend!

I left a review at the BBB as well as here because this Company is not on the up and up and…read moreexperiences mater, a lot. Maybe we dodged a bullet not listing with them and also renting due to their own internal mis-management but it should be mentioned we had a negative experience. We own property, but rent for convenience. We found a listing on Zillow that Xepco had so we tried 5 times to reach the office for a showing. No calls just a text 4 days later to go to the property and see the home they provide a combo #. We visited the home, liked it and began the chase to reach an actual person so we could put in an application. This is horrific, as 2 offices are listed and we went to each one but no one is there. They are ghost spaces and why, no idea. A text told us to go to a website, give all of our sensitive data, bank statements, background search ect for $140.00-They even contacted our partners in business. Seems legit so far, they must should have discovered we have no dogs, kids, clean as a whistle and a score of 800+, then they ghosted us. Then more wasted time chasing them for answers (2 weeks) they had us dangling. They don't call you...you chase them relentlessly hoping someone is there. Then today....a full 3 weeks later a text (of course) because calling people back is so difficult and time wasting just to tell us we were passed up. This is bogus, every one of my senses confirms this is one shady company. I'm lucky, because from what I have read XEPCO has a very bad name and should be avoided. John Xepoleas is the supposed owner. He should be ashamed of himself and treating people like this.

BEWARE! This company will steal your application/screening fees and not get back to you for a week…read moreand a half with a denial! Applied for a home on a Friday. Messaged them on Tuesday for a status update. Was told they would get back to me "ASAP" the following day. My wife called twice and I emailed three times. Never heard a word. Finally threatened to contact the AG and CA Real Estate Board. A week and a half later, they send me a denial letter (five days after I demanded a refund on the application fees and 10 days after we had applied. These people are crooks!! Believe the negative reviews because they are farming application fees!

We trusted Xepco to rent our vacation property in Palm Springs…read more We had a clear "no pet policy" in our Property Management Agreement with Xepco, which was included in the Lease Agreement with the tenant prepared by Xepco. The tenant was in our unit from April 2022 until February 2025. We are now spending over $43,000 to remove and replace everything damaged by animal urine and feces in our condo. This included 3-feet of drywall in MOST of the unit and ALL of the flooring. We just learned from one of the neighbors in the complex that the tenant had 4 puppies and a cat. In our opinion, one of two things happened: - Xepco did not know how to enforce a "no pet policy", or - Xepco did not care enough to enforce the "no pet policy". Honestly, we don't know which is worse. We are just heartbroken to see the property we've enjoyed for over 20 year in the current state that it is. Attached are some photos showing some of the damages (taken by Xepco) and some of the remediation (taken by me). The unit is currently being restored to its original state. Here is a 30-second video clip of my walk-through after the damaged items were removed: https://www.loom.com/share/7b65b56d5abb445aa626f77fa29b4f68?sid=7b2f05b6-0db9-4958-a47c-58fd6dc8663e The only advice we can give is: Do your research before choosing a Property Management Company. Joe & Leslie Toledo.

Kimberly (Kim) Moya is efficient, pays attention to details, has great communication skills and…read morefollows-up. I needed my heating & a/c serviced. Kim was on it! She connected and the service was taken care and done in an expeditious manner. The technician she sent was really great. I was both pleased, put at ease and relieved. I'm glad that Kim was handling it.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

One of the best stays I've ever experienced! The place was extremely clean and looked even better…read morein person than the photos! The place is very spacious and the balcony's were such a nice place to hangout and chill. The host was responsive and so so friendly adding another positive to our experience. I would love to stay here again someday!

Said all the right things to get our business, Did not properly screen the tenants and didn't have…read moreour best interest in managing the property. Double agent!!!