We booked a house in Palm Springs through Deja Blue rentals after a friend recommended it and I'm…read moreso glad we did. I'd much rather support a small business than give my money to a big corporation. The customer service was definitely way better than dealing with a big company. We had one question when we got to the house and we had our own specific contact at Deja Blue who responded immediately. We also let them know that we had a baby and they made sure the house had a pack and play for us to use there. I would highly recommend this company and we will be booking through them again the next time we are in the Palm Springs area.

De Ja Blue has been top notch in providing exceptional customer service to the guests staying at my…read morehouse Casa Rafael. Josh and his team have gone above and beyond and I could not be more happier choosing them as the team that manages my property. Since taking over the management of my property, more guests have booked than ever before and stellar reviews on the property keep coming in. If you are looking for a team to manage your property, look no further than De Ja Blue .

These people are very professional and responsive. They have been managing my vacation rental for…read more3 years without any issues. Guests who stay there also rate Ryson Vacations highly. Would definitely recommend!

We have a couple of Airbnb properties that we manage ourselves, but our property in the Palm…read moreSprings area seemed too far for us to manage to our standards. I wanted to hire the best and decided on Ryson. Jason and Ryan are incredibly hard working. Sometimes I send emails in the middle of the night and feel bad because I know they will still respond quickly. Yes, they have a pre-set onboarding process, but I found it to be very professional. I wanted to open at lighting speed because I had been delayed so long with the pool construction. I bought a lot of things that just weren't needed like duvet covers that weren't white or pillow cases that were special and only in a set of two and those had to go. That was disappointing, but we didn't want sheets in the photos that were impossible to replace. It's better to have things done perfectly so your first guests will be 10 star happy and ours were. The consistent comments I get from guests are that the management company is quick to respond and resolve problems. From their website identify their properties and look at the reviews there and on Airbnb. Many of the comments will not only compliment the house, but also Ryson typically it's related to communication, problem resolution or cleanliness. I've had pool issues and after many months of dead ends, they helped me get to the bottom of the problem. With our city getting serious about neighbor complaints, I'm not worried because I know Ryson will be on top of it. We had one group during Cochella that was playing meditation music so loud that I got a call from the neighbors in the middle of the night. Ryan let them know that they would be out there right away and if he could hear the music from the exterior of the home he would immediately terminate the stay if the guests didn't comply. They were also protective to ensure the safety of their cleaning staff. It cost me money, but I respect that. If staff are treated well, they will take care of the home well. No management company is perfect. It's a demanding job with lot of surprises every day. We look at the house as a business. It doesn't have to be my way, it just needs to be safe, beautiful, professionally managed and provide our guests with a great experience. Read the reviews here: Panoramic Mountain View Desert Hot Springs on Airbnb

Wonderful experience, renting from poolside vacation rentals…read more The representatives were extremely responsive, accommodating, professional, and friendly at all times. The house I rented was beautiful and well appointed. Highly recommended in wood not hesitate to use them again

DON'T FART TOO LOUD!!…read more It was Saturday night of Labor Day weekend, around 9:00 in the evening, and we were a group of 50 year old women having a normal conversation in the pool. We were not loud, and we were not playing any music. The neighbors next door to the right (1966) were the source of the issue. They deliberately came outside to record us, listening in on a private conversation and trying to turn it into something it wasn't. Despite the fact that we were simply talking, we were recorded at the property line, and no sound measurement was ever taken. When we tried to discuss the issue calmly, an employee called the police on us stating "non compliance" and even her own coworker questioned why she did that as it was completely unnecessary. The police were called over a quiet poolside conversation at 9:00 on a Saturday night of a holiday weekend. On top of it all, we were hit with a $500 fine for talking in the pool. What made it worse is that we were never given any warning. No one ever came to us and said keep it down, or asked us to move inside, or gave us any chance to adjust. Even after the neighbor complained, which is what started all of this, they skipped straight to putting us out. No conversation, no courtesy, nothing. They just removed us. That was callous, and it showed they were not interested in resolving anything, only in penalizing us. The whole thing felt less like a real noise issue and more like a setup. It is hard not to wonder whether this is part of how they operate: welcome guests in, watch for any excuse, and hit them with fines to pull in extra money on top of the booking. The speed and eagerness to record us, penalize us, and call the police over nothing left us feeling like the fine was the point all along, not our behavior.

Our family had an amazing stay at this beautiful Orlando home! It was exceptionally clean,…read morespacious, and thoughtfully furnished, making it feel like a true home away from home. There was plenty of room for everyone to relax and enjoy our time together. The hosts were friendly, responsive, and very helpful. Their emails and instructional videos made check-in and check-out easy and stress-free. We highly recommend this home and would definitely stay here again!

Great service and people. Manages my Palm Springs home and revenue went up substantially after…read moreswitching to their program. I recommend them to everyone.

Avoid this company at all costs…read more They "managed" two of my Palm Springs condos. In one instance, they allowed my condo to be sublet by someone whom I did not know and who did not have a lease agreement with me. The debacle ended in a nasty eviction and the loss of thousands of dollars. There was never any apologies for this disaster and they refused to take responsibility for it. I was baffled by their lack of accountability. Surely someone could have noticed that they had been receiving payments from "Tom" and suddenly "Harry," who is not on the lease, is making payments. But their "over promise and under deliver" motto disallowed them from noticing such things. In another instance, my condo became vacant and needed to be listed. It sat unoccupied with no interest in it for a month. When they sent an email to me stating that I needed to lower the price by $500 (a 25% reduction) for lack of interest, I became curious because Palm Springs is a fairly strong market right now and "no interest" in my condo sounded very suspicious. After a few clicks on my Mac I discovered that no one at Utopia bothered to take any interior pictures of my condo to accompany the listing. When I brought this to their attention, instead of being embarrassed by the sloppiness, Nicole, the manager, argued, talked over me, made excuses, challenged EVERYTHING I said. For example, when I said, "My condo has no pictures attached to the listing," she would bark, "It does, too, have pictures attached to the listing. Don't lie." So yes, it did have pictures....OF THE EXTERIOR. But no one is going to inquire about a property if they can't see pictures of where they will be living. But she dug in her heels and could not concede that a lack of inside photos was critical to a successful listing. Also, It was simply lost on her that, because my property sat vacant for that moth, I lost thousands of dollars. She wanted to argue that "technically" there were photos attached to the condo even though none of them were of the interior rather than say, "That is not how we like to do business, let me take care of it and we will all put in extra effort to get it rented." It was the polar opposite of a professional way to handle their blunder. If you are a property owner, be advised that Utopia does not understand they are handling an investment of yours. They do not appreciate that you have time, sweat, and money invested in your property. Go elsewhere. You will regret listing your property with Utopia.

Thank you Irene Franz for your assistance while renting and being supportive during my transition…read morewith my move. I appreciate all you do! Very professional approach and friendly to work with! Thank you, Dana Rome

From the moment I first inquired about the apartment, I was impressed with how smooth and…read moreresponsive everything was. I was able to schedule a viewing immediately after requesting one online. Once I decided to move forward, the leasing process was completely automated online and absolutely painless. Everything was clear, convenient, and efficient, no stress at all, which made a big difference during a very busy time. When it came time to pick up my keys, there was a small miscommunication on my part, but the property management team was incredibly understanding and gracious, allowing me to pick the keys up a couple of days later without any issue. After moving in, I noticed quite a few repairs that needed to be addressed, the kind of things you only notice once you start living in a place. I was a bit nervous about how the property management company would respond, but they completely exceeded my expectations. Every request I made was handled quickly and professionally. The maintenance team was friendly, respectful, and made the whole process incredibly easy. Now that I'm settled in, I couldn't be happier. My neighbors have been welcoming and friendly, and the apartment truly feels like home. I'm so glad I made this move, this experience has been nothing short of 5 stars!

For the first time to rent our own place. Micheal and his team did an amazing job getting us into a…read morenice apartment in an area we love. They have wonderful service when you we had a problem at our place. Even the service techs on call are very professional and polite. I would use Village Property Management again hands down. Thank you guys

My advice is, Do not rent any property that is managed by this company!! The absolute worst…read moreexperience and I rent in the desert every single year. They did not do a move- in walk-through. They did not take pictures before I moved in. They tried to charge me for two days rent when the property wasn't ready. When I moved out two of them showed up to do the pre-inspection. The property is only 400 ft.². There was no need for that. It was clearly an intimidation attempt. They checked inside the cabinets where my personal lingerie was kept in addition, checking things like the garbage disposal. Of course they had no idea if it worked or not when I moved in because like I said there was no move-in. When I moved out, they came and took all these pictures. But they had no previous pictures to compare it to. I had asked writing several times for move-in pictures. And I was informed that the Broker didn't want to give them to me. That's not really an option that's an obligation. Dave asked me what I needed the pictures for. Which was a complete idiotic question. Obviously I needed the pictures to compare what you want the unit to look like when I leave. Was never given any pictures. And never did they own up to the fact that there were no pictures. I have a good relationship with all of my previous landlords, including the homeowner of this particular property. They also, put in the lease, a $250 nonrefundable cleaning fee. Which is illegal. You can only charge what it actually cost and then you must show receipts. I made them take that out of the lease. This is the most unprofessional uneducated company I have ever worked with. I asked for the Broker phone number and left him three messages and was never returned a single phone call. An absolute nightmare of a company for a renter. I was also informed by the landlord that they were having a difficult time receiving their rent that I had paid early. My advice is stay far far away. Just read the response from the Broker. Which I'm not able to respond to. They're absolutely was not a walk-through with the move-in. I requested pictures several times and was told that you didn't want to provide them. I knew that you didn't have them because when I moved in the apartment wasn't clean and I had to wait six hours in my car for it to be ready at which point there was nobody there to do a move-in or take pictures. If pictures would've been taken prior to that that was not move-in pictures. As they were still food in the refrigerator and the place was filthy. You didn't do me any favors. The place was left spotless therefore there was nothing to charge me for is a cleaning fee goes. That was legally what you were obligated to do was to return my cleaning deposit. As it was completely clean. The owner was there to verify that. I stand by my original post. This is a horrible, horrible management company. And I reached out to you three times and you never responded once to me. At no time did anyone bend over backwards to do me any favors whatsoever. Let's get it straight.

All has gone well since day one. Hal Castle has been a helpful and supportive agent working hard to…read moreget me into the house I loved. With a few growing pains like plumbing not working Hal showed me how use and request service through their online portal and a 10' hole in the ground and a day later all was resolved. It's been a pleasure working with Hal and Best Property Mang. Thank you for everything Jamie

I would like to commend Tyson and his exceptional team for their outstanding professionalism and…read moreexpertise. They are consummate professionals--highly knowledgeable, responsive, and diligent in keeping clients informed at every stage of the process. After an unsuccessful attempt to sell our condominium in Temecula with a previous agent, I reached out to Tyson. He responded promptly the same day, and we quickly arranged a meeting. From the outset, he demonstrated thorough preparation and due diligence. Remarkably, on the very first day the property was listed--and after the first showing--we received and accepted a full asking price offer. Tyson's skill and experience were evident throughout the transaction. He navigated challenges with confidence and precision, ensuring a seamless process from start to finish. We are truly grateful for the swift sale and for achieving maximum value for our property. His team is equally impressive. Paola was outstanding, and every individual involved contributed to a smooth and efficient experience. I wholeheartedly recommend Tyson and his team to anyone looking to buy or sell real estate. Their dedication, expertise, and results speak for themselves. We remain sincerely grateful for their exceptional service.

Chase was awesome finding my family the perfect home! I would highly recommend him if you're…read morelooking to purchase a home.

One of the best stays I've ever experienced! The place was extremely clean and looked even better…read morein person than the photos! The place is very spacious and the balcony's were such a nice place to hangout and chill. The host was responsive and so so friendly adding another positive to our experience. I would love to stay here again someday!

Said all the right things to get our business, Did not properly screen the tenants and didn't have…read moreour best interest in managing the property. Double agent!!!

My first vacation to Mexico and we booked an amazing beach front property with this company. The…read moreproperty owner was very friendly and helpful from the moment we arrived early I might add which was not part of the agreement. Allowed us access immediately and while we was out venturing a water main broke... called Rick and he had it taken care of before we returned. Thank you so so much. We will definitely be returning! The property also very comfortable with epic views.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!